Essential Telephoning in English
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information.
The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
- To help you deliver your blended and online courses, this resource is now available on English360, our web-based platform.
From the World of Better Learning
We are currently experiencing some technical difficulties. We expect to be up and running again soon; we are sorry for any inconvenience caused.
Thank you for your feedback which will help us improve our service.
If you requested a response, we will make sure to get back to you shortly.×