Daphne Mackey is a veteran ESL professional, who has been in the field for over 30 years. In 1979, while working at Boston University Center for English Language and Orientation Programs (CELOP), she co-authored her first book, Contact USA (Pearson, 1996). This highly successful low-level reading book has been published in four editions since then and is still in print. Since writing Contact USA, Daphne has authored or co-authored twelve textbooks and contributed to four others. For the past twenty years Daphne has been working in the English Language Programs at the University of Washington as a program administrator and lecturer. She has also taught in the MBA program at Pacific Lutheran University and done training in business communication.