In today's highly competitive global economy, it is said that most managers are - or soon will be - global managers. Whether they work abroad or in their home country, their work is influenced by global events and people from different cultural backgrounds. Success depends on knowing how to work effectively with people and companies worldwide and requires both intercultural competence and global management skills. This revised fifth edition presents the latest theories, research, and practices in global management. It contains a rich assortment of management applications that feature the experiences of one hundred companies, plus fifty global managers from thirty different countries. The book is organized around a new Skills Development Model designed to enhance students' acquisition of global knowledge and competencies. This book is designed for courses in cross-cultural and international management at both undergraduate and graduate levels.
- Concludes each chapter with a Manager's Notebook that summarizes effective action steps and provides suggestions for developing key skills, followed by a chapter summary, a list of key terms, suggested discussion questions, and question prompts for students' key takeaways
- Extensive online resources include an instructor manual, lecture slides, lecture and discussion support, skills development activities, and a test bank for instructors, plus self-assessment pre- and post-tests for students to asses their learning
- Provides suggestions on creating an inclusive classroom and includes tips for leading the experiential activities in ways that promote and evaluate the global skills related to inclusion so that instructors can make the most of classroom diversity and inclusion and show its relevance to global contexts
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Reviews & endorsements
'This updated edition continues to set the standard as a vital resource for anyone learning about - and preparing to work and thrive in - cross-cultural diversity. Drawing on their rich expertise in the field, the authors skillfully combine relevant theory with a wealth of practical examples, applications, and actions to support the development of our future global leaders' critical competencies.' B. Sebastian Reiche, IESE Business School, Spain
'This is essential reading for anyone wanting to succeed as an international leader. It supports readers to develop intercultural management skills. Each skill is illustrated by current examples and backed by the latest evidence. This book is like hiring the three best international management instructors as your personal coaches. I can't wait to use it in my teaching.' Stacey Fitzsimmons, University of Victoria, Canada
'This book is an excellent source for teaching cross-cultural management. It strikes just the right balance of depth and breadth. What stood out most for this edition is the wealth of examples that practically span the entire globe! Congratulations to the authors on bringing such diversity.' Hyun-Jung Lee, London School of Economics, UK
'I have used the Management Across Cultures textbook in my classes for years and highly recommend it. Through this textbook, students receive a rigorous introduction to research findings in cross-cultural and international management and concrete ways managers can and should apply those findings in global work environments. I look forward to adopting the fifth edition for my international management courses.' Mark Mendenhall, University of Tennessee, USA
'The book innovatively deconstructs the complex global business environment, facilitating invaluable insights. The authors masterfully navigate the labyrinth of cultural diversity, providing a robust skills development model and interactive dialogue that fosters self-understanding, situational awareness, and a focus on others. The authors found ingenious ways to engage the reader, stimulating the reader's personal journey into the essence of cultural diversity. I find this book to be a pivotal resource, empowering professionals to thrive in any cultural setting.' Monica Zaharie, Babeș-Bolyai University, Romania
'A must-read for anyone who wants to succeed in today's complex global business environment and have a profound impact upon the world. Essential - and perhaps transformative - roadmap to successfully managing across cultures.' Aida Hajro, University of Leeds, UK
'This thoughtful, comprehensive, and well-structured book explores managerial processes and practices from the standpoint of managers from all regions of the globe. Twelve chapters, organized around three skillsets, dive into issues of utmost importance in today's complex and turbulent international business environment. All centered around intercultural competence, they are a must-read for managers and academics interested in this area of research and teaching.' Snejina Michailova, University of Auckland, New Zealand
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Product details
- Edition: 5th Edition
- Date Published: September 2023
- format: Paperback
- isbn: 9781009359313
- length: 450 pages
- dimensions: 251 x 175 x 25 mm
- weight: 0.79kg
- availability: Available
Table of Contents
Preface
Part I. Foundational Skills for Global Managers:
1. Global managers in a changing world
2. Developing global management skills
Part II. Contextual Skills for Global Managers:
3. Cultural environments
4. Organizational environments
5. Managerial work environments
Part III. Relationship-building skills for global managers:
6. Leading people and organizations
7. Communicating across cultures
8. Managing responsibly
9. Negotiating global agreements
10. Managing global teams
11. Working and living globally
12. Lessons learned: a review
Appendix: National cultural models
Name and organization index
Subject index.
Look Inside
Authors
Richard M. Steers, University of Oregon
Richard M. Steers is Professor Emeritus of Management and former Vice Provost for International Affairs at the University of Oregon. A Past President of the National Academy of Management, he has authored over two dozen books and numerous research articles on topics ranging from employee motivation and organizational behavior to cross-cultural management. He served as senior editor for the Journal of World Business, co-author of The Global Mindset (2007), and co-editor of the Cambridge Handbook of Culture, Organization, and Work (2009). He has lectured extensively and served as a visiting professor at Oxford University, Rotterdam School of Management/Erasmus University, Nyenrode Business University, Hanyang University, Yonsei University, University of California-Irvine, and the University of Cape Town.
Joyce S. Osland, San José State University, California
Joyce S. Osland is the Lucas Endowed Professor Emerita of Global Leadership and former Executive Director of the Global Leadership Advancement Center at San Jose State University. She has authored over 170 books and publications, including Organizational Behavior: An Experiential Approach (David Kolb, et al., 2006). She is senior editor of Advances in Global Leadership (2020) and co-edited The SAGE Handbook of Contemporary Cross-Cultural Management (2020). Her many teaching awards include the Academy of Management's IMD Outstanding Educator Award. An expatriate for 14 years in seven countries, she has worked in international development, OD consulting, and taught at INCAE. She consults, trains, and lectures for various global organizations and doctoral programs.
Betina Szkudlarek, University of Sydney
Betina Szkudlarek is Professor of Management at the University of Sydney Business School and a Strategic Sustainability and Growth Consultant with the United Nations. Her core research interests lie at the intersection of cross-cultural management, international HRM, and the management of diversity. Her work on intercultural training, refugee workplace integration, expatriation, repatriation, and global leadership has been published widely in research journals and featured in the international press. She is the lead editor of The SAGE Handbook of Contemporary Cross-Cultural Management (2020) and a co-editor of Advances in Global Leadership (2020). She has lectured and trained across four continents and has worked with several multinational corporations and not-for-profits on developing intercultural competence and fostering global leadership excellence.