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Emergency Department Leadership and Management
Best Principles and Practice

$109.00 (G)

  • Editors:
  • Stephanie Kayden, Brigham and Women’s Hospital, Harvard Medical School, Boston
  • Philip D. Anderson, Brigham and Women’s Hospital, Harvard Medical School, Boston
  • Robert Freitas, Brigham and Women’s Hospital, Harvard Medical School, Boston
  • Elke Platz, Brigham and Women’s Hospital, Harvard Medical School, Boston
Gautam G. Bodiwala, Robert L. Freitas, Robert E. Suter, Jennifer R. Johnson, Andrew Schenkel, Peter Cameron, Thomas Fleischmann, Matthew M. Rice, Philip D. Anderson, J. Lawrence Mottley, Kirsten Boyd, Carrie Tibbles, Jock Hoffman, Matthias Brachmann, Mary Leupold, Lee A. Wallis, Leana S. Wen, Sebastian N. Walker, Christina Dempsey, Deirdre Mylod, Richard B. Siegrist, Jr, Manuel Hernandez, Michael P. Pietrzak, James Lennon, Steven Horng, John D. Halamka, Larry A. Nathanson, Shelley Calder, Elke Platz, Kirk Jensen, Dan Kirkpatrick, Thom Mayer, Jonathan A. Edlow, Christopher W. Baugh, J. Stephen Bohan, Jody Crane, Venkataraman Anantharaman, Puneet Seth, Chet Schrader, David Callaway, Peter Brown, David Smith, Nadeem Qureshi, Scott B. Murray, Julie Welch, Cherri Hobgood, Meaghan Cussen, Tasnim Khan
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  • Date Published: November 2014
  • availability: Available
  • format: Hardback
  • isbn: 9781107007390

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About the Authors
  • Emergency departments around the world may differ, but many of the problems they face are the same. Written by an international panel of experienced emergency department leaders Emergency Department Leadership and Management provides the latest knowledge and advice to improve your personal leadership skills. The book will assist emergency department leaders in overcoming common management and operational problems including overcrowding, risk management, implementing the right triage system, electronic and IT solutions, improving clinical teamwork, education of emergency department staff, improving patient flow, care pathways and leading during times of change. Example cases are included to allow leaders to compare common cases to the problems which they face in their own departments. Information on designing emergency medicine specialty residency programs is also provided. It is the official text of the International Emergency Department Leadership Institute (IEDLI) and has been endorsed by the International Federation for Emergency Medicine (IFEM).

    • All of the editors serve as co-founders and directors of the International Emergency Department Leadership Institute (www.iedli.org)
    • Example cases allow readers to compare common problems to the problems that they face in their own departments
    • Written by an international panel of experienced emergency department leaders, giving readers a global perspective on the challenges they may encounter
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    Product details

    • Date Published: November 2014
    • format: Hardback
    • isbn: 9781107007390
    • length: 373 pages
    • dimensions: 254 x 197 x 22 mm
    • weight: 1kg
    • contains: 55 b/w illus. 44 tables
    • availability: Available
  • Table of Contents

    Foreword Gautam G. Bodiwala
    Part I. Leadership Principles:
    1. Leadership in emergency medicine Robert L. Freitas
    2. Identifying and resolving conflict in the workplace Robert E. Suter and Jennifer R. Johnson
    3. Leading change: an overview of three dominant strategies of change Andrew Schenkel
    4. Building the leadership team Peter Cameron
    5. Establishing the emergency department's role within the hospital Thomas Fleischmann
    6. Strategies for clinical team building: the importance of teams in medicine Matthew M. Rice
    Part II. Management Principles:
    7. Quality assurance in the emergency department Philip D. Anderson and J. Lawrence Mottley
    8. Emergency department policies and procedures Kirsten Boyd
    9. A framework for optimal emergency department risk management and patient safety Carrie Tibbles and Jock Hoffman
    10. Emergency department staff development Thomas Fleischmann
    11. Costs in emergency departments Matthias Brachmann
    12. Human resource management Mary Leupold
    13. Project management Lee A. Wallis, Leana S. Wen and Sebastian N. Walker
    14. How higher patient, employee and physician satisfaction lead to better outcomes of care Christina Dempsey, Deirdre Mylod and Richard B. Siegrist, Jr
    15. The leader's toolbox: things they didn't teach in nursing or medical school Robert L. Freitas
    Part III. Operational Principles:
    16. Assessing your needs Manuel Hernandez
    17. Emergency department design Michael P. Pietrzak and James Lennon
    18. Informatics in the emergency department Steven Horng, John D. Halamka and Larry A. Nathanson
    19. Triage systems Shelley Calder and Elke Platz
    20. Staffing models Kirk Jensen, Dan Kirkpatrick and Thom Mayer
    21. Emergency department practice guidelines and clinical pathways Jonathan A. Edlow
    22. Observation units Christopher W. Baugh and J. Stephen Bohan
    23. Optimizing patient flow through the emergency department Kirk Jensen and Jody Crane
    24. Emergency department overcrowding Venkataraman Anantharaman and Puneet Seth
    25. Practice management models in emergency medicine Robert E. Suter and Chet Schrader
    26. Emergency nursing Shelley Calder and Kirsten Boyd
    Part IV. Special Topics:
    27. Disaster operations management David Callaway
    28. Working with the media Peter Brown
    29. Special teams in the emergency department David Smith and Nadeem Qureshi
    30. Interacting with prehospital systems Scott B. Murray
    31. Emergency medicine in basic medical education Julie Welch and Cherri Hobgood
    32. Emergency department outreach Meaghan Cussen
    33. Planning for diversity Tasnim Khan
    Index.

  • Editors

    Stephanie Kayden, Brigham and Women’s Hospital, Harvard Medical School, Boston
    Stephanie Kayden MD, MPH is the Director of the International Emergency Medicine Fellowship at Brigham and Women's Hospital and Instructor of Emergency Medicine at Harvard Medical School, Boston, Massachusetts, USA.

    Philip D. Anderson, Brigham and Women’s Hospital, Harvard Medical School, Boston
    Philip D. Anderson MD, MPH is the Associate Director of Quality Assurance for the Department of Emergency Medicine at Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.

    Robert Freitas, Brigham and Women’s Hospital, Harvard Medical School, Boston
    Robert Freitas, MHA is the Executive Director for the Emergency Medicine Consulting Division at Harvard Medical Faculty Physicians, Boston, Massachusetts, USA.

    Elke Platz, Brigham and Women’s Hospital, Harvard Medical School, Boston
    Elke Platz MD, MS, RDMS is the Director of Emergency Ultrasound Research at Brigham and Women's Hospital and Instructor of Emergency Medicine at Harvard Medical School, Boston, Massachusetts, USA.

    Contributors

    Gautam G. Bodiwala, Robert L. Freitas, Robert E. Suter, Jennifer R. Johnson, Andrew Schenkel, Peter Cameron, Thomas Fleischmann, Matthew M. Rice, Philip D. Anderson, J. Lawrence Mottley, Kirsten Boyd, Carrie Tibbles, Jock Hoffman, Matthias Brachmann, Mary Leupold, Lee A. Wallis, Leana S. Wen, Sebastian N. Walker, Christina Dempsey, Deirdre Mylod, Richard B. Siegrist, Jr, Manuel Hernandez, Michael P. Pietrzak, James Lennon, Steven Horng, John D. Halamka, Larry A. Nathanson, Shelley Calder, Elke Platz, Kirk Jensen, Dan Kirkpatrick, Thom Mayer, Jonathan A. Edlow, Christopher W. Baugh, J. Stephen Bohan, Jody Crane, Venkataraman Anantharaman, Puneet Seth, Chet Schrader, David Callaway, Peter Brown, David Smith, Nadeem Qureshi, Scott B. Murray, Julie Welch, Cherri Hobgood, Meaghan Cussen, Tasnim Khan

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