"Do you want a political system in which people actively participate or in which people discuss issues with diverse interlocutors? In Hearing the Other Side one of the most creative political scientists working today demonstrates that we cannot have it both ways since, according to varied and appropriate data, deliberation among the politically heterogeneous is inversely related to levels of participation in politics. Seen in this light, perhaps it is just as well that only 23 percent of Americans could recall having a political conversation with someone who disagreed with them. Diana Mutz's grounded, trenchant analysis of real political talk in the workplace and beyond shows why the study of deliberation must not be left to political theorists: it is a concept that appears much more attractive from the isolation of the ivory tower than from the bustle of the plant." John R. Hibbing, University of Nebraska-Lincoln

"This important new book presents the startling results of careful research into some basic issues in political philosophy. The findings ring true to personal experience, but call into question some widely accepted tenets of contemporary democratic theory. This well-crafted volume should make big waves in our national debate about democratic renewal, helping to set a new agenda--how to reconcile the tension between active citizenship and diversity." Robert D. Putnam, Harvard University

"Diana Mutz has hit yet another grand-slam with Hearing the Other Side: Deliberative versus Participatory Democracy. Readers will find it difficult, much like a good novel, to put this engaging and well-written book down. Successfully combining traditional political philosophy with empirical research—others have tried, few have succeeded—Professor Mutz offers a compelling argument why the two lofty democratic goals, active participation and considered deliberation, are incompatible. Hearing the Other Side will set a new disciplinary research agenda for years to come." James Kuklinski, University of Illinois, Urbana-Champaign

"This engagingly written and carefully researched book suggests that there may be an empirical tension between theories of deliberative democracy and participatory democracy." - Benjamin I. Page, Northwestern University