Call Center English Skills
CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
From the World of Better Learning
We are currently experiencing some technical difficulties. We expect to be up and running again soon; we are sorry for any inconvenience caused.
Also in this subject
Cambridge English for Human Resources
Student's Book with Audio CDs (2)
Cambridge English for Human Resources is the definitive course for learners who need to use English in a human resources environment.Author: George SandfordEnglish Type: International EnglishCEF Level: B1 - B2Publication date: July 2011
Thank you for your feedback which will help us improve our service.
If you requested a response, we will make sure to get back to you shortly.×