Call Center English Skills
Available in limited markets only
CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
Thank you for your feedback which will help us improve our service.
If you requested a response, we will make sure to get back to you shortly.×