Hostname: page-component-848d4c4894-wzw2p Total loading time: 0 Render date: 2024-06-10T01:20:20.461Z Has data issue: false hasContentIssue false

Transport outcomes and dispatch determinants in a paramedic long-term care program: a pilot study

Published online by Cambridge University Press:  04 March 2015

Jan L. Jensen*
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS Division of Emergency Medical Services, Department of Emergency Medicine, Dalhousie University, Halifax, NS
Andrew H. Travers
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS Division of Emergency Medical Services, Department of Emergency Medicine, Dalhousie University, Halifax, NS Capital District Health Authority, Halifax, NS
Darrell J. Bardua
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS
Thomas Dobson
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS
Bruce Cox
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS
Jennifer McVey
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS Division of Emergency Medical Services, Department of Emergency Medicine, Dalhousie University, Halifax, NS Capital District Health Authority, Halifax, NS
Ed Cain
Affiliation:
Division of Emergency Medical Services, Department of Emergency Medicine, Dalhousie University, Halifax, NS Capital District Health Authority, Halifax, NS
Robert Merchant
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS
Alix J.E. Carter
Affiliation:
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, Halifax, NS Division of Emergency Medical Services, Department of Emergency Medicine, Dalhousie University, Halifax, NS Capital District Health Authority, Halifax, NS
*
Emergency Health Services and Division of Emergency Medical Services, Dalhousie University, 239 Brownlow Avenue, #300, Dartmouth, NS B3B 2B2; jan.jensen@emci.ca

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.
Objectives:

Long-term care (LTC) patients are often sent to emergency departments (EDs) by ambulance. In this novel extended care paramedic (ECP) program, specially trained paramedics manage LTC patients on site. The objective of this pilot study was to describe the dispatch and disposition of LTC patients treated by ECPs and emergency paramedics.

Methods:

Data were collected from consecutive calls to 15 participating LTC facilities for 3 months. Dispatch determinants, transport rates, and relapse rates were described for LTC patients attended by ECPs or emergency paramedics. ECP involvement in end-of-life care was identified.

Results:

Of 238 eligible calls, 140 (59%) were attended by an ECP and 98 (41%) by emergency paramedics. Although the top three determinants were the same in each group, the overall distribution of dispatch determinants and acuity differed. In the ECP cohort, 98 of 140 (70%) were treated and released, 33 of 140 (24%) had “facilitated transfer” arranged by an ECP, and 9 of 140 (6%) were immediately transported to the ED by ambulance. In the emergency paramedic cohort, 77 of 98 (79%) were immediately transported to the ED and 21 of 98 (21%) were not transported. In the ECP group, 6 of 98 (6%) patients not transported triggered a 911 call within 48 hours for a related clinical reason, although none of the patients not transported by emergency paramedics relapsed.

Conclusion:

ECP involvement in LTC calls was found to reduce transports to the ED with a low rate of relapse. These pilot data generated hypotheses for future study, including determination of appropriate populations for ECP care and analysis of appropriate and safe nontransport.

Type
Original Research • Recherche originale
Copyright
Copyright © Canadian Association of Emergency Physicians 2013

References

REFERENCES

1.Karim, S, Carter, AJE, Ferguson, J, et al. The evolution of offload delay over a six year period in a provincial EMS system [abstract]. Prehosp Emerg Care 2009;13:91.Google Scholar
2.Eckstein, M, Chan, LS. The effect of emergency department crowding on paramedic ambulance availability. Ann Emerg Med 2004;43:100–5, doi:10.1016/S0196-0644(03)00747-9.CrossRefGoogle ScholarPubMed
3.Clarke, B, Pyra, K. From care by default to care by design: improving primary care of the elderly in Capital Health. Report of Capital Health’s Primary Care of the Elderly Project. 2006. Halifax Nova Scotia.Google Scholar
4.Saliba, D, Kington, R, Buchanan, J, et al. Appropriateness of the decision to transfer nursing facility residents to the hospital. J Am Geriatr Soc 2000;48:154–63.Google Scholar
5.Ackroyd-Stolarz, S, Read Guernsey, J, Mackinnon, NJ, Kovacs, G. The association between a prolonged stay in the emergency department and adverse events in older patients admitted to hospital: a retrospective cohort study. Qual Saf Health Care 2011;20:564–9, doi:10.1136/bmjqs.2009.034926.Google Scholar
6.Quach, C, McArthur, M, McGeer, A, et al. Risk of infection following a visit to the emergency department: a cohort study. CMAJ 2012;184:e232-9, doi:10.1503/cmaj.110372.CrossRefGoogle Scholar
7.National Academies of Emergency Dispatch. Resources. Available at: http://www.emergencydispatch.org/ResourcesEDS(accessed October 27, 2011).Google Scholar
8.Rovner, BW, German, PS, Broadhead, J, et al. The prevalence and management of dementia and other psychiatric disorders in nursing homes. Int Psychogeriatr 1990;2:1324, doi:10.1017/S1041610290000266.Google Scholar
9.Woollard, M. Emergency calls not requiring an urgent ambulance response: expert consensus. Prehosp Emerg Care 2003;7:384–91, doi:10.1080/10903120390936626.CrossRefGoogle Scholar
10.Gray, JT, Walker, A. AMPDS categories: are they an appropriate method to select cases for extended role ambulance practitioners? Emerg Med J 2008;25:601–3, doi:10.1136/emj.2007.056184.CrossRefGoogle ScholarPubMed
11.Emergency Health Services. Medical policy, procedure & protocol manual. 2009. Available at: http://www.gov.ns.ca/health/ehs/Medical_Director/P&P%20Manual%20Acrobat/Protocols%20Master.pdf (accessed October 27, 2011).Google Scholar
12.Arendts, G, Sim, M, Johnston, S, et al. ParaMED home: a protocol for a randomised controlled trial of paramedic assessment and referral to access medical care at home. BMC Emerg Med 2011;11:7, doi:10.1186/1471-227X-11-7.Google Scholar
13.Wu, CL, Wang, FT, Chiang, YC, et al. Unplanned emergency department revisits within 72 hours to a secondary teaching referral hospital in Taiwan. J Emerg Med 2010;38:512–7, doi:10.1016/j.jemermed.2008.03.039.CrossRefGoogle ScholarPubMed
14.Foran, A, Wuerth-Sarvis, B, Milne, WK. Bounce-back visits in a rural emergency department. Can J Rural Med 2010;15:108–12.Google Scholar
15.Economist Intelligence Unit. The quality of death. Ranking endof-life care across the world. 2010. Available at: http://www.lifebeforedeath.com/pdf/Quality_of_Death_Index_Report.pdf (accessed October 27, 2011).Google Scholar
16.Oliver, DP, Porock, D, Zweig, S. End-of-life care in U.S. nursing homes: a review of the evidence. J Am Med Dir Assoc 2004;5:147–55, doi:10.1016/S1525-8610(04)70107-3.Google Scholar
17.Burge, F, Lawson, B, Johnston, G. Family physician continuity of care and emergency department use in end-of-life cancer care. Med Care 2003;41:9921001, doi:10.1097/00005650-200308000-00012.Google Scholar
18.Clawson, JJ, Boyd Dernocoeur, K, Rose, B. Prinicples of emergency medical dispatch. 4th edition, version 12.0. Salt Lake City (UT): Priority Press.Google Scholar