Hostname: page-component-848d4c4894-5nwft Total loading time: 0 Render date: 2024-06-02T00:47:59.088Z Has data issue: false hasContentIssue false

The effectiveness of high-involvement work practices in manufacturing firms: Does context matter?

Published online by Cambridge University Press:  19 January 2017

Daniel Vazquez-Bustelo*
Affiliation:
Department of Business Administration, University of Oviedo, Oviedo, Spain
Lucía Avella
Affiliation:
Department of Business Administration, University of Oviedo, Oviedo, Spain
*
Corresponding author: dvazquez@uniovi.es

Abstract

This paper adopts an integrative and complementary approach to the universalistic and contingency frameworks for analyzing the effectiveness of high-involvement work practices (HIWPs) in Spanish manufacturers. It focuses on some practices that firms adopt at operational level (decentralization, teamwork, job enlargement, information and knowledge sharing and performance-based compensation) to enhance operational performance (cost, quality, flexibility and delivery) and financial performance (return on asset), dealing with the possible moderating effect of three contextual variables: firm age, firm size and trade union power. Using moderated hierarchical regressions and data from 265 Spanish manufacturers, our results show that three of the five HIWPs considered in our study have direct effects on business performance. We also find that three contextual variables have moderating effects on the relation between HIWPs and business performance. Our paper contributes to the debate over the respective merits of the universalistic and contingency frameworks; it offers a broader view about the type of contemporary human resources practices that are successful in the Spanish industrial sector, and in a European manufacturing context, and may guide managers when assigning their firms’ limited resources to the most relevant human resources practices in each particular setting, considering internal characteristics, such as firm age, firm size and trade union power.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2017 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90, 945955.Google Scholar
Ahmad, S., & Schroeder, R. G. (2003). The impact of human resource management practices on operational performance: Recognizing country and industrial differences. Journal of Operations Management, 21(1), 1943.Google Scholar
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. London: Sage.Google Scholar
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411423.Google Scholar
Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. (2000). Manufacturing advantage: Why high-performance work systems pay off. Ithaca, NY: ILR Press.Google Scholar
Appleyard, M. M., & Brown, C. (2001). Employment Practices and Semiconductor Manufacturing Performance. Industrial Relations: A Journal of Economy and Society, 40, 436471.Google Scholar
Armstrong, J. S., & Overton, T. S. (1977). Estimating non response bias in mail surveys. Journal of Marketing Research, 14, 396402.Google Scholar
Arthur, J. B. (1994). Effects of human resource systems on manufacturing performance and turnover. Academy of Management Journal, 37, 670687.Google Scholar
Banker, R. D., Field, J. M., Schroeder, R. G., & Sinha, K. K. (1996). Impact of work teams on manufacturing performance: A longitudinal field study. Academy of Management Journal, 39(4), 867891.Google Scholar
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99120.Google Scholar
Batt, R. (2000). Strategic segmentation in front-line services: Matching customers, employees, and human resource systems. The International Journal of Human Resource Management, 11, 540561.Google Scholar
Batt, R., Colvin, A., & Keefe, J. (2002). Employee voice, human resource practices, and quit rates: Evidence from the telecommunications industry. Industrial & Labor Relations Review, 55(4), 573594.Google Scholar
Bayo-Moriones, A., & Merino-Diaz de Cerio, J. (2001). Quality management and high performance work practices: Do they coexist? International Journal of Production Economics, 73, 251259.Google Scholar
Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of Management Journal, 39(4), 779801.Google Scholar
Becker, G. (1964). Human Capital. New York: Columbia University Press.Google Scholar
Becker, G., & Huselid, M. A. (1999). Overview: Strategic human resource management in five leading firms. Human Resource Management, 38(4), 287301.Google Scholar
Beltrán-Martín, I., Roca-Puig, V., Escrig-Tena, A., & Bou-Llusar, J. (2008). Human resource flexibility as a mediating variable between high performance work systems and performance. Journal of Management, 34, 10091044.Google Scholar
Blyton, P., & Martínez-Lucio, M. (1995). Industrial relations and the management of flexibility: Factors shaping developments in Spain and the United Kingdom. The International Journal of Human Resource Management, 6(2), 271291.Google Scholar
Boselie, P., Dietz, G., & Boom, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15, 6794.Google Scholar
Boselie, P., Paauwe, J., & Jansen, P. (2001). Human resource management and performance: Lessons from the Netherlands. The International Journal of Human Resource Management, 12(7), 11071125.Google Scholar
Boudreau, J., Hopp, W., McClain, J. O., & Thomas, L. J. (2003). On the interface between operations and human resources management. Manufacturing & Service Operations Management, 5(3), 179202.Google Scholar
Boxall, P. (2012). High-performance work systems: What, why, how and for whom? Asia Pacific Journal of Human Resources, 50, 169186.Google Scholar
Boxall, P., & Macky, K. (2009). Research and theory on high-performance work systems: Progressing the high-involvement stream. Human Resource Management Journal, 19(1), 323.Google Scholar
Boxall, P., & Purcell, J. (2008). Strategy and human resource management. Basingstoke and New York: Palgrave Macmillan.Google Scholar
Bryson, A., Forth, J., & Kirby, S. (2005). High-involvement management practices, trade union representation and workplace performance in Britain. Scottish Journal of Political Economy, 52(3), 451491.Google Scholar
Cabello-Medina, C., López-Cabrales, A., & Valle-Cabrera, R. (2011). Leveraging the innovative performance of human capital through HRM and social capital in Spanish firms. The International Journal of Human Resource Management, 22(4), 807828.Google Scholar
Camelo, C., Martín, F., Romero, P. M., & Valle, R. (2004). Human resources management in Spain: Is it possible to speak of a typical model? The International Journal of Human Resource Management, 15(6), 935958.Google Scholar
Camps, J., & Luna-Arocas, R. (2009). High involvement work practices and firm performance. The International Journal of Human Resource Management, 20(5), 10561077.Google Scholar
Capon, N., Farley, J. U., & Hoening, S. (1990). Determinants of financial performance: A meta-analysis. Management Science, 36(10), 11431159.Google Scholar
Chowhan, J., Pries, F., & Mann, S. (2016). Persistent innovation and the role of human resource management practices, work organization, and strategy. Journal of Management & Organization, 116. doi:10.1017/jmo.2016.8.Google Scholar
Clinton, M., & Guest, D. E. (2013). Testing universalistic & contingency HRM assumptions across job levels. Personnel Review, 42(5), 529551.Google Scholar
Combs, J., Liu, Y., Hall, A., & Ketchen, D. (2006). How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance. Personnel Psychology, 59, 501528.Google Scholar
Collins, C. J., & Clark, K. D. (2003). Strategic human resource practices, top management team social networks, and firm performance: The role of HR practices in creating organizational competitive advantage. JAcademy of Management Journal, 46, 740752.Google Scholar
Cooke, W. N. (1994). Employee participation programmers, group-based incentives and company performance: A union-nonunion comparison. Industrial and Labor Relations Review, 47, 594609.Google Scholar
Cote, J. A., & Buckley, R. (1987). Estimating trait, method, and error variance: Generalizing across 70 construct validation studies. Journal of Marketing Research, 24, 315318.Google Scholar
Cox, A., Zagelmeyer, S., & Marchington, M. (2006). Embedding employee involvement and participation at work, Human Resource Management Journal, 16(3), 250267.Google Scholar
Datta, D. K., Guthrie, J. P., & Wright, P. M. (2005). Human resource management and labor productivity: Does industry matter? Academy of Management Journal, 48, 135145.Google Scholar
Dávila, A., & Elvira, M. M. (2005). Managing human resources in Latin America: An agenda for international leaders. Abingdon, Oxon: Routledge.Google Scholar
Dawson, J. F. (2014). Moderation in management research: What, why, when and how. Journal of Business and Psychology, 29, 119.Google Scholar
De Grip, A., & Sieben, I. (2009). The effectiveness of more advanced human resource systems in small firms. The International Journal of Human Resource Management, 20, 19141928.Google Scholar
Delaney, J. T., & Huselid, M. A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39, 919969.Google Scholar
Delery, J. E. (1998). Issues of fit in strategic human resource management: Implications for research. Human Resource Management Review, 8(3), 289309.Google Scholar
Delery, J. E., & Doty, D. H. (1996). Modes of theorizing in strategic human resource management: Test of universalistic, contingency, and configurational performance predictions. The Academy of Management Journal, 39(4), 802835.Google Scholar
Delery, J. E., Gupta, N., Douglas Shaw, J., Jenkins, J. R., & Ganster, M. (2000). Unionization, compensation and voice effects on quits and retention. Industrial Relations, 39(4), 625645.Google Scholar
De Saá-Pérez, P., & Díaz-Díaz, N. L. (2010). Human resource management and innovation in the Canary Islands: An ultra-peripheral region of the European Union. The International Journal of Human Resource Management, 21(10), 16491666.Google Scholar
Dessler, G. (2005). Human resource management (10th ed.), Upper Saddle River, NJ: Pearson/Prentice Hall.Google Scholar
de Waal, A. A. (2007). The characteristics of a high performance organization. Business Strategy Series, 8(3), 179185.Google Scholar
Edwards, P., & Wright, M. (2001). High involvement work systems and performance outcomes: The strength of variable, contingent and context-bound relationships. The International Journal of Human Resource Management, 12(4), 568585.Google Scholar
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500507.Google Scholar
Evans, W. R., & Davis, W. D. (2005). High-performance work systems and organizational performance: The mediating role of internal social structure. Journal of Management, 31, 758775.Google Scholar
Fabling, R., & Grimes, A. (2010). HR practices and New Zealand firm performance: What matters and who does it? The International Journal of Human Resource Management, 21(4), 488508.Google Scholar
Fey, C. F., & Bjorkman, I. (2011). The effect of human resource management practices on MNC subsidiary performance in Russia. Journal of International Business Studies, 32, 5975.Google Scholar
Freeman, R. B., & Medoff, J. L. (1984). What do unions do? New York: Basic Books.Google Scholar
Gardner, T. M., Wright, P. M., & Moynihan, L. M. (2011). The impact of motivation, empowerment, and skill enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personal Psychology, 64, 315350.Google Scholar
Gardner, T. M., Moynihan, L. M., Park, H. J., & Wright, P. M. (2001). Beginning to unlock the black box in the HR firm performance relationship: The impact of HR practices on employee attitudes and employee outcomes (CAHRS Working Paper #01-12) Ithaca, NY: Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies.Google Scholar
Gerhart, B., & Milkovich, G. T. (1990). Organizational differences in managerial compensation and financial performance. Academy of Management Journal, 33, 663691.Google Scholar
Gibson, G. B., Porath, C. L., Benson, G. S., & Lawler, E. K. III (2007). What results when firms implement practices: The differential relationship between specific practices, firm financial performance, customer service, and quality. Journal of Applied Psychology, 92, 14671480.Google Scholar
Godard, J. (2004). A critical assessment of the high-performance paradigm. British Journal of Industrial Relations, 42(2), 349378.Google Scholar
Godwyn, M., & Gittell, J. H. (2011). Sociology of organizations: Structures and relationships. London: Pine Forge Press.Google Scholar
Guerrero, S., & Barraud-Didier, V. (2004). High-involvement practices and performance of French firms. The International Journal of Human Resource Management, 15(8), 14081423.Google Scholar
Guest, D. E. (2011). Human resource management and performance: Still searching for some answers. Human Resource Management Journal, 21(1), 313.Google Scholar
Guest, D. E., Michie, J., Gonway, N., & Sheehan, M. (2003). Human resource management and corporate performance in the UK. British Journal of Industrial Relations, 41, 291314.Google Scholar
Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: Evidence from New Zealand. The Academy of Management Journal, 44(1), 180190.Google Scholar
Guthrie, J. P., Spell, C. S., & Nyamori, R. O. (2002). Correlates and consequences of high involvement work practices. The role of competitive strategy. The International Journal of Human Resource Management, 13, 183197.Google Scholar
Hair, J., Black, W., Anderson, R. E., & Tatham, R. (1998). Multivariate data analysis (5th ed.), Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Harman, H. H. (1976). Modern factor analysis. Chicago, IL: University of Chicago Press.Google Scholar
Hartog, D. N., & Verburg, R. M. (2004). High performance work systems, organisational culture and firm effectiveness. Human Resource Management Journal, 14, 5578.Google Scholar
Hellgren, J., & Sverke, M. (2001). Unionized employees perception of role stress and fairness during organizational downsizing: Consequences for job satisfaction, union satisfaction and well-being. Economic and Industrial Democracy, 22, 543567.Google Scholar
Hislop, D. (2003). Linking human resource management and knowledge management via commitment: A review and research agenda. Employee Relations, 25(2), 182202.Google Scholar
Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38, 635672.Google Scholar
Ichniowski, C., & Shaw, K. (1995). Old dogs and new tricks: Determinants of the adoption of productivity-enhancing work practices (Brookings Papers on Economic Activity: Microeconomics). Washington, DC: Brookings Institute.Google Scholar
Ichniowski, C., & Shaw, K. (1999). The effects of human resource management systems on economic performance: An international comparison of US and Japanese plants. Management Science, 45(5), 704721.Google Scholar
Jeong, D. Y., & Choi, M. (2016). The impact of high-performance work systems on firm performance: The moderating effects of the human resource function’s influence. Journal of Management & Organization, 22(3), 328348.Google Scholar
Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, 55(6), 12641294.Google Scholar
Jiménez-Jiménez, D., & Sanz-Valle, R. (2008). Could HRM support organizational innovation? The International Journal of Human Resource Management, 19(7), 12081221.Google Scholar
Juárez Tárrega, A. (2011). Use of financial indicators to evaluate the impact of high involvement work practices. Working Papers on Operations Management, 2(2), 3243.Google Scholar
Kaufman, B. E. (2004). What do unions do? Insights from economic theory. Journal of Labor Economics, 25(3), 351382.Google Scholar
Kessler, I., & Purcell, J. (1992). Performance-related pay: Objectives and application. Human Resource Management Journal, 2(3), 3459.Google Scholar
Ketokivi, M., & Schroeder, R. (2004). Strategic, structural contingency and institutional explanations in the adoption of innovative manufacturing practices. Journal of Operations Management, 22(1), 6389.Google Scholar
Khatri, N. (2000). Managing human resource for competitive advantage: a study of companies in Singapore. International Journal of Human Resource Management, 11, 336365.Google Scholar
Kirkman, B., & Rosen, B. (1999). Beyond Self-Management: Antecedents and Consequences of Team Empowerment. The Academy of Management Journal, 42(1), 5874.Google Scholar
Kochan, T. A., McKersie, R. B., & Cappelli, P. (1984). Strategic choice and industrial relations theory. Industrial Relations, 23(1), 1639.Google Scholar
Kock, M. J., & McGrath, R. G. (1996). Improving labour productivity: Human resource management policies do matter? Strategic Management Journal, 17, 335354.Google Scholar
Konrad, A. M., & Mangel, R. (2000). The impact of work-life programs on firm productivity. Strategic Management Journal, 21, 12251237.Google Scholar
Larraza-Kintana, M., Urtasun-Alonso, A., & García-Olaverri, C. (2006). High-performance work systems and firm’s operational performance: The moderating role of technology. The International Journal of Human Resource Management, 17(1), 7085.Google Scholar
Lawler, E. (1986). High-involvement management. San Francisco, CA: Jossey-Bass.Google Scholar
Lengnic-Hall, M. L., Lengnic-Hall, C. A., Andrade, L. S., & Drake, B. (2009). Strategic human resource management: The evolution of the field. Human Resource Management Review, 19, 6485.Google Scholar
Lenz, R. T. (1981). ‘Determinants’ of organizational performance: An interdisciplinary review. Strategic Management Journal, 2(2), 131154.Google Scholar
Lepak, D. P., & Snell, S. A. (2002). Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations. Journal of Management, 28(4), 517543.Google Scholar
Lepak, D. P., Liao, H., Chung, Y., & Harden, E. (2006). A conceptual review of human resource management systems in strategic human resource management research. In J. Martocchio (Ed.), Research in personnel and human resources management (Vol. 25, pp. 217271). Oxford, UK: Elsevier.Google Scholar
Li, J. (2003). Strategic human resource management and MNEs’ performance in China. International Journal of Human Resource Management, 14(2), 157173.Google Scholar
Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47, 4158.Google Scholar
Liu, W., Guthrie, J., Flood, P., & MacCurtain, S. (2009). Unions and the adoption of high performance work systems: Does employment security pay a role? Industrial and Labor Relations Review, 63(1), 109127.Google Scholar
MacDuffie, J. P. (1995). Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry. Industrial and Labor Relations Review, 48(2), 197221.Google Scholar
Marchington, M., & Grugulis, I. (2000). Best practice human resource management: Perfect opportunity or dangerous illusion? The International Journal of Human Resource Management, 11(6), 11041124.Google Scholar
Marín-García, J. A., & Conci, G. (2009). Exploratory study or high involvement work practices: Identification of the dimensions and proposal of questionnaire to measure the degree of use in the company. Intangible Capital, 5(3), 278300.Google Scholar
Marler, J. H. (2012). Strategic human resource management in context: A historical and global perspective. Academy of Management Perspectives, 26(2), 611.Google Scholar
Martí-Audí, N., Valverde, M., & Heraty, N. (2013). Human resource management in the Spanish call centre sector: The bird cage model of call centre work. The International Journal of Human Resource Management, 24(2), 308329.Google Scholar
Martínez-Lucio, M., & Weston, S. (2001). New management practices in a multinational corporation: The restructuring of worker representation and rights? Industrial Relations Journal, 25(2), 110121.Google Scholar
Mathieu, J., Gilson, L., & Ruddy, T. (2006). Empowerment and team effectiveness: An empirical test of an integrated model. Journal of Applied Psychology, 91, 97108.Google Scholar
Maynard, M., Gilson, L. L., & Mathieu, R. E. (2012). Empowerment-fad or fab? A multilevel review of the past two decades of research. Journal of Management, 38(4), 12311281.Google Scholar
McNabb, R., & Whitfield, K. (1997). Unions, flexibility, team working and financial performance. Organisation Studies, 18(5), 821838.Google Scholar
McNabb, R., & Whitefield, K. (1998). The impact of financial participation and employee involvement on financial performance. Scottish Journal of Political Economy, 45(2), 171187.Google Scholar
Melián-González, S., & Verano-Tacoronte, D. (2008). Estilos de dirección de RRHH dentro de las empresas: Una cuestión de intensidad en la DRRHH. Cuadernos de Economía y Dirección de la Empresa, 36, 151178.Google Scholar
Newton, L. (2001). Team rewards: How far have we come? Human Resource Management, 20(1), 7386.Google Scholar
Nunnally, J. (1978). Psychometric theory. New York: McGraw-Hill.Google Scholar
Ortiz, L. (2002). The resilience of a company-level system of industrial relations: Union responses to teamwork in Renault’s Spanish subsidiary. European Journal of Industrial Relations, 8(3), 277299.Google Scholar
Osterman, P. (1994). How common is workplace transformation and who adopts it? Industrial and Labor Relations Review, 47(2), 173188.Google Scholar
Paauwe, J. (2009). HRM and performance: Achievements, methodological issues and prospects. Journal of Management Studies, 46(1), 129142.Google Scholar
Pagell, M., & Handfield, R. (2000). The impact of unions on operations strategy. Production and Operations Management, 9(2), 141157.Google Scholar
Patterson, M. G., West, M. A., & Wall, T. D. (2004). Integrated manufacturing, empowerment, and company performance. Journal of Organizational Behavior, 25, 641665.Google Scholar
Paul, A. K., & Anantharaman, R. N. (2003). Impact of people management practices on organizational performance: Analysis of a causal model. The International Journal of Human Resource Management, 14, 12461266.Google Scholar
Perelló-Marín, M. R., & Ribes-Giner, G. (2014). Identifying a guiding list of high involvement practices in human resource management. Working Papers on Operations Management, 5(1), 3137.Google Scholar
Pfeffer, J. (1994). ). Competitive advantage through people . Boston, MA: Harvard Business School Press.Google Scholar
Pil, F. K., & MacDuffie, J. P. (2000). The adoption of high-involvement work practices. In C. Ichniowski, D. I. Levine, C. Olson, & G. Strauss. (Eds.), The American workplace. skills, compensation and employee involvement (pp. 137171). New York and Melbourne: Cambridge University Press.Google Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879903.Google Scholar
Posthuma, R. A., Campion, M. C., Masinova, M., & Campion, M. A. (2013). A high performance work practices taxonomy: Integrating the literature and directing future research. Journal of Management, 39(5), 11841220.Google Scholar
Rau, B. L. (2012). The diffusion of human resource practices in unions. Human Resource Management Review, 22, 2742.Google Scholar
Rodríguez-Ruiz, O., & Martínez-Lucio, M. (2010). The study of HRM in Spain: The Americanization of Spanish research and the politics of denial. The International Journal of Human Resource Management, 20(1), 125143.Google Scholar
Rodwell, J. J., & Teo, S. T. T. (2008). The influence of strategic HRM and sector on perceived performance in health services organizations. The International Journal of Human Resource Management, 19, 18251841.Google Scholar
Rolfsen, M. (2013). We put teamwork back on the agenda again and again: The role of support systems in autonomous teamwork. Team Performance Management, 19(5/6), 292304.Google Scholar
Schneider, B., Ehrhart, M. G., Mayer, D. M., Saltz, J. L., & Niles-Jolly, K. (2005). Understanding organizational–customer links in service settings. Academy of Management Journal, 48, 10171032.Google Scholar
Sels, L., De Winne, S., Maes, J., Delmotte, J., Faems, D., & Forrier, A. (2006). Unravelling the HRM-performance link: Value-creating and cost-increasing effects of small business HRM. Journal of Management Studies, 43(2), 319342.Google Scholar
Sharma, S., Durand, R. M., & Gur-Arie, O. (1981). Identification and analysis of moderator variables. Journal of Marketing Research, 18(3), 291300.Google Scholar
Shire, K. A., Mottweiller, H., Schönauer, A., & Valverde, M. (2009). Temporary work in coordinated market economies: Evidence from front-line service workplaces. Industrial and Labor Relations Review, 62(4), 602617.Google Scholar
Singh, S., Darwish, T. K., Costa, A. C., & Anderson, N. (2012). Measuring HRM and organizational performance: Concepts, issues, and framework. Management Decision, 50(4), 651667.Google Scholar
Sousa, R., & Voss, C. A. (2008). Contingency research in operations management practices. Journal of Operations Management, 26(6), 697713.Google Scholar
Stavrou, E. T. (2005). Flexible work bundles and organizational competitiveness: A cross-national study of the European work context. Journal of Organizational Behavior, 26, 923947.Google Scholar
Subramony, M. (2009). A meta-analytic investigation of the relationship between HRM bundles and firm performance. Human Resource Management, 48(5), 745768.Google Scholar
Thompson, P., & Harley, B. (2007). HRM and the worker: Labor process perspectives. In P. Boxall, J. Purcell, & P. Wright. (Eds.), The Oxford handbook of human resource management (pp. 147165). Oxford and New York: Oxford University Press.Google Scholar
Ulrich, D. (1987). Organizational capability as a competitive advantage: Human resource professionals as strategic partners. Human Resource Planning, 10(4), 169184.Google Scholar
Urtasun-Alonso, A., Larraza-Kintana, M., Garcia-Olaverri, C., & Huerta-Arribas, E. (2014). Manufacturing flexibility and advanced human resource management practices. Production Planning & Control: The Management of Operations, 25(4), 303317.Google Scholar
Vazquez-Bustelo, D., & Avella, L. (2006). Agile manufacturing: Industrial case studies in Spain. Technovation, 26(10), 11471161.Google Scholar
Way, S. A. (2002). High performance work systems and intermediate indicators of firm performance within the US small business sector. Journal of Management, 28, 765785.Google Scholar
Wickramasinghe, V., & Gamage, A. (2011). High involvement work practices, quality results, and the role of HR function: An exploratory study of manufacturing firms in Sri Lanka. The TQM Journal, 23(5), 516530.Google Scholar
Widaman, K. F. (1985). Hierarchically nested covariance structure models for multitrait-multimethod data. Applied Psychological Measurement, 9, 126.Google Scholar
Wood, S. (1996). High commitment management and unionization in the UK. The International Journal of Human Resource Management, 7(1), 4158.Google Scholar
Wood, S. (1999). Human resource management and performance. International Journal of Management Reviews, 1(4), 367413.Google Scholar
Wood, S., & de Menezes, L. M. (2008). Comparing perspectives on high involvement management and organizational performance across the British economy. The International Journal of Human Resource Management, 19(4), 639682.Google Scholar
Wood, S., Van Veldhoven, M., Croon, M., & de Menezes, L. M. (2012). Enriched job design, high involvement management and organizational performance: The mediating roles of job satisfaction and well-being. Human Relations, 65(4), 419446.Google Scholar
Wright, P. M., Dunford, B. B., & Snell, S. A. (2001). Human resources and the resource-based view of the firm. Journal of Management, 27, 701721.Google Scholar
Youndt, M. A., Snell, S. A., Dean, J. W. Jr., & Lepak, D. (1996). Human resource management, manufacturing strategy, and performance. Academy of Management Journal, 39(4), 836866.Google Scholar
Zacharatos, A., Barling, J., & Iverson, R. D. (2005). High performance work systems and occupational safety. Journal of Applied Psychology, 90, 7793.Google Scholar