In this article we open the black box of governance in the new democracies by examining episodes where these governments are confronted with urgent threats that require swift and decisive state responses. This provides a unique insight into how political and administrative decision-making actually takes place. It enables us to analyse and evaluate the performance of the new institutions at times when it matters most. Specifically, we discuss how three of these new democracies, the Baltic states, have dealt with risks and crises in vital societal and political domains such as health and safety, public order, economic management and foreign policy. All belong to the core of the classic state functions.