FAQs
To reset the password for your Box account, to access your eReview, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
To learn more about what books Cambridge University Press publishes in your subject area, please visit our catalogue pages. From the catalogue, you can request a review copy by filling out the review copy request form. If an online review copy is available, and your request is approved, you will receive an email with a link that will allow you to create an account on the Box.com, to access your eReview.
After your request is approved, our system will send you an email containing a personalized link to a folder holding your eReview. If it is your first approved review copy, you will need to sign up to a Box.com account. If you've already used the Review service, you won't need to confirm your details again: you'll just need to log in to gain access to your review copies.
After logging in, you should see a Cambridge University Press folder, which will hold the review copies to which you have access. Click the file you want to read, and it will open in a browser window.
If you have a Box.com ID, you can access the eReview with your existing Box ID, as long as it is associate with the same email address that received the eReviews invite. If you later open the book on another computer or device, you can simply supply the same ID to open the book.
If you don’t have a Box.com ID, you can create one on the Box website. After creating the ID on the Box website, you can close that browser window.
Alternative, you can click the eReview link in your email confirmation, this will lead you to a log in page, where you will find a link to sign up to Box.com. After you have registered with Box, you will be presented with your Box account page, this will have a folder labelled Cambridge University Press, in which will your eReview copiles.
After your eReviews access has expired, please contact your local sales representative. You can browse our list of sales representatives by region by using the link below:
Sales Representatives: Australia & New Zealand
You can view your eReview online and offline through the Box mobile app. This is a secure mobile experience that can be accessed via your device’s app store.
For iPhone devices go to: Apple App store
For Android devices go to: Google App store
For windows devices go to: Microsoft App Store
For Blackberry devices go to: Blackberry App Store
If you are encountering problems downloading files from your Box account, we recommend you try
- Updating your browser to the latest version - Box supports the most recent major releases of the following web browsers and desktop/mobile operating systems (OS). If you are experiencing interface issues, try updating your browser or OS to the latest version.
- Clearing your browser's cache
- Using Box with an alternate browser, computer or network. Please note, each time a new version is released for general availability, Box begins supporting the update and stops supporting the third-oldest major version. If you are finding you are experiencing browser challenges go to Box’s browse support page
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
To accesss Box.com from China, please use the following URL to log in https://app.boxcn.net.
