Appleby, J., Harrison, A. & Devlin, N. (2003) What is the Real Cost of More Patient Choice?
London: Kings Fund.
Arnstein, S. R. (1969) A ladder of citizen participation. American Institute of Planning Journal, (July), 216–224.
Braye, S. (2000) Participation and involvement in social care: an overview. In User Involvement and Participation in Social Care: Research Informing Practice (eds Kemshall, H. & Littlechild, R.) pp. 9–28. London: Jessica Kingsley
Breeze, J. & Repper, J. (1998) Struggling for control: the care experiences of ‘difficult’ patients in mental health services, Journal of Advanced Nursing, 28, 1301–1311
Campbell, P. (2001) The role of users in psychiatric services in service development - influence not power. Psychiatric Bulletin, 25, 87–88.
Chinman, M. J., Weingarten, R., Stayner, D.
et al (2001) Chronicity reconsidered: improving person-environment fit through a consumer-run service. Community Mental Health Journal, 37, 215–229.
Clark, C., Scott, E., Boydell, K.
et al (1999) Effects of client interviews on client-reported satisfaction with mental health services. Psychiatric Services, 50, 961–963.
Crawford, M. J., Rutter, D., Manley, C.
et al (2002) Systematic review of involving patients in the planning and development of health care. BMJ, 325, 1263–1265.
Crawford, M. J., Aldridge, T., Bhui, K.
et al (2003) User involvement in the planning and delivery of mental health services: a cross-sectional survey of service users and providers. Acta Psychiatrica Scandinavica, 107, 410–414.
Department of Health (1991) The Patient's Charter. London: HMSO.
Department of Health (1992) The Health of the Nation. London: HMSO.
Department of Health (1994) Working in Partnership: Report of the Review of Mental Health Nursing. London: HMSO.
Department of Health (1995) Building Bridges: A Guide to Arrangements For Inter-agency Working for the Care and Protection of Severely Mentally Ill People. London: Department of Health.
Department of Health (1999) The National Service Framework for Mental Health. London: Department of Health.
Department of Health (2000) The NHS Plan. A Plan for Investment, a Plan for Reform. London: Department of Health.
Department of Health (2001) Mental Health National Service Framework (and the NHS Plan) Workforce Planning, Education and Training Underpinning Programme: Adult Mental Health Services: Final Report by the Workforce Action Team. London: Department of Health.
Department of Health (2002) Mental Health Bill Consultation Document. London: Department of Health.
Department of Health (2003a) Building on the Best. Choice, Responsiveness and Equity in the NHS. London: Stationery Office.
Department of Health (2003b) Mental Health Policy Implementation Guide. Support, Time and Recovery Workers. London: Department of Health.
Department of Health (2003c) Fast-Forwarding Primary Care Mental Health: Graduate Primary Care Mental Health Workers - Best Practice Guidance. London: Department of Health.
Department of Health (2004) The National Service Framework for Mental Health - Five Years On. London: Department of Health.
Donnelly, L. (1998) Service user quits mental health group in fury over Hutton speech. Health Service Journal, 12 November, 4–5.
Faulkner, A. & Layzell, S. (2000) Strategies for Living: A Report of User-led Research into People's Strategies for Living with Mental Distress. London: Mental Health Foundation.
Hirschman, A. (1970). Exit, Voice or Loyalty. Cambridge, MA: Harvard University Press.
Hogman, G. & Sandamas, G. (2001) Mental patients are at last asked about the drugs they are given. The Health Summary, (January), 8–11.
Lindow, V. (1999) Power, lies and injustice: the exclusion of service users' voices. In Ethics and Community in the Health Care Professions (ed. Parker, M.) pp. 154–177. London: Routledge.
May, R. (2001) Crossing the ‘them and us’ barriers: an insider perspective on user involvement in clinical psychology. Clinical Psychology Forum, 150, 14–17.
McAndrew, S. & Samocuik, G. A. (2003) Reflecting together: developing a new strategy for continuous user involvement in mental health nurse education. Journal of Psychiatric and Mental Health Nursing, 10, 616–621.
Mental Health Foundation (2003) Surviving User-led Research: Reflections on Supporting User-led Research Projects. London: Mental Health Foundation.
NHS Management Executive (1992) Local Voices: The Views of Local People in Purchasing for Health. Leeds: NHS
Management Executive. National Schizophrenia Fellowship (1997) How to Involve Users and Carers in Planning, Running and Monitoring Care Services and Curriculum Development. Kingston-upon-Thames: National Schizophrenia Fellowship.
Newnes, C., Long, N. & MacLachlan, A. (2001) Recruits you, sir. OpenMind, 108, 12.
O'Donnell, M., Parker, G., Proberts, M.
et al (1999) A study of client-focused case management and consumer advocacy: the Community and Consumer Service Project. Australian and New Zealand Journal of Psychiatry, 33, 684–693.
Office of the Deputy Prime Minister (2004) Mental Health and Social Exclusion. Social Exclusion Unit Report. London: Stationery Office.
Peck, E., Gulliver, P. & Towell, D. (2002) Information, consultation or control. User involvement in mental health services in England at the turn of the century. Journal of Mental Health, 11, 441–451.
Pilgrim, D. & Rogers, A. (1999) A Sociology of Mental Health and Illness. Buckingham: Oxford University Press.
Roberts, G., Hardacre, J., Locock, L.
et al (2003) Redesigning mental health services: lessons on user involvement from the Mental Health Collaborative. Health Expectations, 6, 60–71.
Rose, D. (2001) Users' Voices: The Perspectives of Mental Health Service Users on Community and Hospital Care. London: Sainsbury Centre for Mental Health.
Ryan, T. & Bamber, C. (2002) A survey of policy and practice on expenses and other payments to mental health service users and carers participating in service development. Journal of Mental Health, 11, 635–644.
Sayce, L. & Morris, D. (1999) Outsiders Coming In? Achieving Social Inclusion for People with Mental Health Problems. London: Mind Publications.
Summers, A. (2003) Involving users in the development of mental health services: a study of psychiatrists' views. Journal of Mental Health, 12, 161–174.
Thornicroft, G., Rose, D., Huxley, P.
et al (2002) What are the research priorities of mental health service users?
Journal of Mental Health, 11, 1–5.
Wallcraft, J. (2003) On Our Own Terms. Users and Survivors of Mental Health Services Working Together for Support and Change. London: Sainsbury Centre for Mental Health.
Webb, Y., Clifford, P., Fowler, V.
et al (2000) Comparing patients' experience of mental health services in England: a five-Trust survey. International Journal of Health Care Quality Assurance, 13, 273–281.
Wilkinson, R. G. (1996) Unhealthy Societies: The Afflictions of Inequality. London: Routledge.
Wykurz, G. & Kelly, D. (2002) Developing the role of patients as teachers: literature review. BMJ, 325, 818–821.