Skip to main content
×
Home

Psychometric Properties of the Spanish Adaptation of the Health Care Communication Questionnaire (HCCQ)

  • César Leal Costa (a1), Rosario Gómez Sánchez (a1), Sonia Tirado González (a2), Jesús Rodríguez Marín (a2) and Carlos Javier van-der Hofstadt Román (a2) (a3)...
Abstract
Abstract

This study’s aim is to adapt the Health Care Communication Questionnaire in a Spanish sample, and then test the psychometric properties of the adapted instrument. To do so, the questionnaire was adapted for the Spanish context and then applied in a pilot study as well as a final study. The final sample consisted of 200 patients at Morales Meseguer Hospital in Murcia, Spain. The results show that this adaptation’s psychometric properties were similar to those of the original questionnaire. As for item analysis, all items obtained discriminant indices > .30. Confirmatory factor analysis revealed the same structure as that of the original questionnaire (χ2/df = 1.345; CFI = .983; IFI = .983; TLI = .977; RMSEA = .042), with indices reflecting adequate goodness of fit. Also, results from the analysis of each dimension’s internal consistency had coefficients between .71 and .86. We conclude that the Spanish version of the HCCQ has adequate psychometric properties, is useful, and will serve its purpose in the context in which it will be used.

Copyright
Corresponding author
*Correspondence concerning this article should be addressed to César Leal Costa. Facultad de Enfermería. Universidad Católica de Murcia. Campus de los Jerónimos s/n. 30107. Guadalupe, Murcia (Spain). Phone: +34–968278183. E-mail: cleal@ucam.edu
References
Hide All
AERA, APA, & NCME (2014). Standards for educational and psychological testing. Washington DC: American Educational Research Association, American Psychological Association, National Council on Measurement in Education.
Asociación Médica Mundial (2013). Declaración de Helsinki de la AMM - Principios éticos para las investigaciones médicas en seres humanos [WMA Declaration of Helsinki - Ethical principles for medical research involving human subjects]. Retrieved from WMA Website http://www.wma.net/es/30publications/10policies/b3/
Beach M. C., Sugarman J., Johnson R. L., Arbelaez J. J., Duggan P. S., & Cooper L. A. (2005). Do patients treated with dignity report higher satisfaction, adherence, and receipt of preventive care? Annals of Family Medicine, 3, 331338. http://dx.doi.org/10.1370/afm.328
Boon H., & Stewart M. (1998). Patient-physician communication assessment instruments: 1986 to 1996 in review. Patient Education and Counseling, 35, 161176. http://dx.doi.org/10.1016/S0738-3991(98)00063-9
Brédart A., Bouleuc C., & Dolbeault S. (2005). Doctor-patient communication and satisfaction with care in oncology. Current Opinion in Oncology, 17, 351354. http://dx.doi.org/10.1097/01.cco.0000167734.26454.30
Epstein R. M., & Street R. L. (2007). Patient-centered communication in cancer care: Promoting healing and reducing suffering. Bethesda, MD: National Cancer Institute, NIH.
Epstein R. M., & Street R. L. Jr. (2011). The values and value of patient-centered care. Annals of Family Medicine, 9, 100103. http://dx.doi.org/10.1370/afm.1239
Gavilán E., Ruiz R., Pérez E., Parras J., & Pérula L. (2004). Validación de una Escala de Percepción del Paciente de la Interacción Comunicativa en la Consulta (EPPIC) [Validation of the Patient Perceptions of Interaction during Consultation Scale (PPICS)]. Atención Primaria, 34(1), 140.
Gavilán Moral E., Ruiz Moral R., Perula de Torres L. A., & Parras Rejano J. M. (2010). Valoración de la relación clínica centrada en el paciente: Análisis de la propiedades psicométricas de la escala CICAA [Evaluation of the patient-centered clinical relationship: Analysis of the psychometric properties of the CICAA scale]. Atención Primaria, 42, 162168. http://dx.doi.org/10.1016/j.aprim.2009.07.005
González-de la Paz L., Kostov B., López-Pina J. A., Solans-Julián P., Navarro-Rubio M. D., & Sisó-Almirall A. (2015). A rasch analysis of patients’ opinions of primary health care professionals’ ethical behavior with respect to communication issues. Family Practice, 32, 237243. http://dx.doi.org/10.1093/fampra/cmu073
Gremigni P., Sommaruga M., & Peltenburg M. (2008). Validation of the Health Care Communication Questionnaire (HCCQ) to measure outpatients’ experience of communication with hospital staff. Patient Education and Counseling, 71(1), 5764. http://dx.doi.org/10.1016/j.pec.2007.12.008
Hernández B., Damiani M., Wang T. A., Driscoll C., Dellabella P., LePera N., & Mentari M. (2015). Patient-centered medical homes for patients with disabilities. Journal of Social Work in Disability & Rehabilitation, 14(1), 6175. http://dx.doi.org/10.1080/1536710X.2015.989562
Hu L., & Bentler P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 155. http://dx.doi.org/10.1080/10705519909540118
Leal C., Tirado S., van-der Hofstadt C. J., & Rodríguez-Marín J. (in press). Creación de la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, EHC-PS [Creation of the Communication Skills Scale in Health Professionals, CSS-HP]. Anales de Psicología.
Loh A., Leonhart R., Wills C. E., Simon D., & Härter M. (2007). The impact of patient participation on adherence and clinical outcome in primary care of depression. Patient Education and Counseling, 65(1), 6978. http://dx.doi.org/10.1016/j.pec.2006.05.007
Mead N., & Bower P. (2000a). Measuring patient-centredness: A comparison of three observation-based instruments. Patient Education and Counseling, 39(1), 7180. http://dx.doi.org/10.1016/S0738-3991(99)00092-0
Mead N., & Bower P. (2000b). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science & Medicine, 51, 10871110. http://dx.doi.org/10.1016/S0277-9536(00)00098-8
Mead N., & Bower P. (2002). Patient-centred consultations and outcomes in primary care: A review of the literature. Patient Education and Counseling, 48, 5161. http://dx.doi.org/10.1016/S0738-3991(02)00099-X
Michie S., Miles J., & Weinman J. (2003). Patient-centeredness in chronic illness: What is it and does it matter? Patient Education and Counseling, 51(3), 197206. http://dx.doi.org/10.1016/S0738-3991(02)00194-5
Mingote-Adán J., Moreno-Jiménez B., Rodríguez-Carvajal R., Gálvez-Herrer M., & Ruiz-López P. (2009). Validación psicométrica de la versión española del Cuestionario de Relaciones Médico-Paciente (CREM-P) [Psychometric validation of the Spanish version of the Patient-Doctor Relationship Questionnaire (P-DREQ)]. Actas Españolas de Psiquiatría, 37, 94100.
Mira J. J., Aranaz J., Rodríguez-Marín J., Buil J. A., Castell M., & Vitaller J. (1998). SERVQHOS: Un cuestionario para evaluar la calidad percibida de la asistencia hospitalaria [SERVQHOS: A questionnaire to assess perceived quality of hospital care]. Medicina Preventiva, 4, 1218.
Nunnally J. C., & Bernstein I. J. (1995). Teoría psicométrica [Psychometric theory] (3 rd Ed.). Madrid. Spain: McGraw-Hill.
Prados J. A., Cebriá J., Bosch J. M., Borrell F., Alonso S., & Pérez-Valencia J. J. (2003). Diseño de un cuestionario para la valoración de la comunicación asistencial: Cuestionario Gatha Base [Design of a questionnaire to assess health care communication: Gatha Base Questionnaire]. Tribuna Docente, 4, 3148.
Ruiz Moral R., Prados Castillejo J. A., Jurado M. Alba., Bellón Saameño J., & Pérula de Torres L. A. (2001). Validez y fiabilidad de un instrumento para la valoración de la entrevista clínica en médicos residentes de familia: El cuestionario GATHA-RES [Validity and reliability of an instrument to assess clinical interviews by family medicine medical residents: The GATHA-RES questionnaire]. Atención Primaria, 27, 470477. http://dx.doi.org/10.1016/S0212-6567(01)78837-3
Schirmer J. M., Mauksch L., Lang F., Marvel M. K., Zoppi K., Epstein R. M., … Pryzbylski M. (2005). Assessing communication competence: A review of current tools. Family Medicine, 37, 184192.
Scholl I., Zill J. M., Härter M., & Dirmaier J. (2014). An integrative model of patient-centeredness – a systematic review and concept analysis. PLoS One, 9, e107828. http://dx.doi.org/10.1371/journal.pone.0107828
Stewart M., Brown J. B., Donner A., McWhinney I. R., Oates J., Weston W. W., & Jordan J. (2000). The impact of patient-centered care on outcomes. Journal of Family Practice, 49, 796804.
Streiner D. L., & Norman G. R. (2003). Health measurement scales. A practical guide to their development and use (3 rd Ed.). New York, NY: Oxford University Press.
Recommend this journal

Email your librarian or administrator to recommend adding this journal to your organisation's collection.

The Spanish Journal of Psychology
  • ISSN: 1138-7416
  • EISSN: 1988-2904
  • URL: /core/journals/spanish-journal-of-psychology
Please enter your name
Please enter a valid email address
Who would you like to send this to? *
×

Keywords:

Metrics

Full text views

Total number of HTML views: 1
Total number of PDF views: 17 *
Loading metrics...

Abstract views

Total abstract views: 158 *
Loading metrics...

* Views captured on Cambridge Core between September 2016 - 23rd November 2017. This data will be updated every 24 hours.