Hostname: page-component-848d4c4894-4hhp2 Total loading time: 0 Render date: 2024-05-01T10:12:31.343Z Has data issue: false hasContentIssue false

Turnaround management strategies in local authorities: managerial, political and national obstacles to recovery

Published online by Cambridge University Press:  30 June 2014

Itai Beeri*
Affiliation:
School of Political Sciences, University of Haifa, Haifa, Israel
Doron Navot
Affiliation:
School of Political Sciences, University of Haifa, Haifa, Israel
*
Corresponding author: itaibeeri@poli.haifa.ac.il

Abstract

Over recent decades, nations worldwide have been struggling with public finance difficulties and other organizational and functional challenges that, inter alia, led to the EU Fiscal Stability Treaty in 2012. Under various reforms, poor-performing local authorities are subject to continuous pressure to employ turnaround management strategies – strategies borrowed from the private sector that are assumed to be effective in public-sector contexts. Based on insights from institutional theory, we argue not only that turnaround management strategies have been either poorly matched to the causes of failure in the government sector or poorly implemented, but that turnaround management strategies will almost always tend to fail in the public context. Based on survey data collected in local authorities, we empirically verify this argument. Theoretical and practical lessons for improving reforms in the government sector and other public organizations that face crisis are suggested.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2014 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

REFERENCES

Arogyaswamy, K., Barker, V. L., Yasai-Ardekani, M. (1995). Firm turnarounds: An integrative two-stage model. Journal of Management Studies, 32(4), 493525.CrossRefGoogle Scholar
Audit Commission. (1998). Audit Commission Act, pp. 1–58. Retrieved from http://www.legislation.gov.uk/ukpga/1998/18/pdfs/ukpga_19980018_en.pdf.Google Scholar
Audit Commission. (2002–2005). Retrieved from http://www.audit-commission.gov.uk/.Google Scholar
Balgobin, R., Pandit, N. (2001). Stages in the turnaround process: The case of IBM UK. European Management Journal, 19(3), 301316.CrossRefGoogle Scholar
Barker, V., Duhaime, L. (1997). Strategic change in the turnaround process: Theory and empirical evidence. Strategic Management Journal, 18, 1338.3.0.CO;2-X>CrossRefGoogle Scholar
Barker, V., Mone, M. A. (1994). Research notes and communications retrenchment: Cause of turnaround or consequence of decline? Strategic Management Journal, 15(5), 397405.CrossRefGoogle Scholar
Beeri, I. (2009). The measurement of turnaround management strategies in local authorities. Public Money & Management Journal, 29(2), 131135.CrossRefGoogle Scholar
Beeri, I. (2012a). Turnaround management strategies in local authorities: Not only for poor performers. Local Government Studies, 38(3), 461483.CrossRefGoogle Scholar
Beeri, I. (2012b). Turnaround management strategies in public systems: The impact on group-level organizational citizenship behaviour. International Review of Administrative Sciences, 78(1), 158179.CrossRefGoogle Scholar
Beeri, I. (2013a). Direct administration, fiscal discipline and organizational performance improvement in non-complying local authorities: Democratic deficit or effective bureaucracy? Public Money & Management Journal, 33(2), 137144.CrossRefGoogle Scholar
Beeri, I. (2013b). Governmental strategies towards poorly-performing municipalities: From narrow perceptions to ineffective policies. Lex localis – Journal of Local Self-Government, 11(1), 3352.CrossRefGoogle Scholar
Bell, G. (2008). From red tape to green flag. Public Finance, November, p. 15. Retrieved from http://trove.nla.gov.au/work/134031479?versionId=147561842.Google Scholar
Bevir, M. (2001). New labour and the public sector in Britain. Public Administration Review, 61(5), 535547.CrossRefGoogle Scholar
Bibeault, D. G. (1982). Corporate turnaround: How managers turn losers into winners. New York, NY: McGraw-Hill, pp. 147156.Google Scholar
Borins, S. (1998). Innovating with integrity: How local heroes are transforming American government. Washington, DC: Georgetown University Press, pp. 153164.Google Scholar
Bovaird, T., Downe, J. (2006). N generations of reform in UK local government: Compliance and resistance to institutional pressures. International Public Management Journal, 9(4), 429455.CrossRefGoogle Scholar
Boyne, G. A. (2004). A ‘3Rs’ strategy for public service turnaround: Retrenchment, repositioning and reorganisation. Public Money and Management, 24(2), 97103.CrossRefGoogle Scholar
Boyne, G. A. (2006). Strategies for public service turnaround: Lessons from the private sector? Administration & Society, 38(3), 365388.CrossRefGoogle Scholar
Boyne, G. A., Dahya, J. (2002). Executive succession and the performance of public organisations. Public Administration, 80(1), 179200.CrossRefGoogle Scholar
Boyne, G. A., Meier, K. J. (2009). Environmental change, human resources and organizational turnaround. Journal of Management Studies, 46(5), 835863.CrossRefGoogle Scholar
Brooks, J. (2000). Labour's modernization of local government. Public Administration, 78(3), 593612.CrossRefGoogle Scholar
Cabrero-Mendoza, E. (2000). Mexican local governance in transition: Fleeting change or permanent transformation? American Review of Public Administration, 30(4), 374388.CrossRefGoogle Scholar
Carmeli, A., Cohen, A. (2001). The financial crisis of the local authorities in Israel: A resource-based analysis. Public Administration, 79(4), 893913.CrossRefGoogle Scholar
Carpenter, M. A., Geletkanycz, M. A., Sanders, W. G. (2004). Upper echelons research revisited: Antecedents, elements, and consequences of top management team composition. Journal of Management, 30(6), 749778.CrossRefGoogle Scholar
Chowdhurry, S. D. (2002). Turnarounds: A stage theory perspective. Canadian Journal of Administrative Sciences, 19(3), 249266.CrossRefGoogle Scholar
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum Associates, pp. 117.Google Scholar
Cornforth, C., Paton, R. (2004). Failure and turnaround in public and non-profit organisations. Public Money and Management, 24(4), 197199.CrossRefGoogle Scholar
Daily, C. M., Dalton, D. R. (1995). CEO and director turnover in failing firms: An illusion of change. Strategic Management Journal, 16(5), 393400.CrossRefGoogle Scholar
DiMaggio, P. J., Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147160.CrossRefGoogle Scholar
Eisenhardt, K. M., Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21, 11051119.3.0.CO;2-E>CrossRefGoogle Scholar
Ezrahi, Y. (1990). The descent of Icarus. Cambridge, MA: Harvard University Press, pp. 941.Google Scholar
Game, C. (2006). Comprehensive performance assessment in English local government: Has life on animal farm really improved under Napoleon? The Conference of the European Group of Public Administration (EGPA), Bern, Switzerland.Google Scholar
Greenwood, R., Hinings, C. R. (1996). Understanding radical organizational change: Bringing together the old and the new institutionalism. The Academy of Management Review, 21(4), 10221054.CrossRefGoogle Scholar
Grinyer, P. H., Mayers, D. G., McKieran, P. (1990). The sharpbenders: Achieving a sustained improvement in performance. Long Range Planning, 23, 116125.CrossRefGoogle Scholar
Hambleton, R., Sweeting, D. (2004). U.S.-style leadership for English local government? Public Administration Review, 64(4), 474488.CrossRefGoogle Scholar
Hambrick, D., Schecter, S. (1983). Turnaround strategies for mature industrial product business units. Academy of Management Journal, 26, 231248.CrossRefGoogle Scholar
Hambrick, D. C., Mason, P. (1984). Upper echelons: The organization as a reflection of its top managers. Academy of Management Review, 9(2), 193206.CrossRefGoogle Scholar
Harker, M., Sharma, B. (2000). Leadership and the company turnaround process. Leadership and Organisation Development Journal, 21(1), 3647.CrossRefGoogle Scholar
Hofer, C. W., Schendel, D. (1978). Strategy formulation: Analytical concepts. St. Paul: West Publishing Company.Google Scholar
Ionita, S. (2005). Money for our people? Decentralisation and corruption in Romania: The cases of the equalisation, infrastructure and pre-university education funds. Public Administration and Development, 25, 251267.CrossRefGoogle Scholar
Jas, P., Skelcher, C. (2005). Performance decline and turnaround in public organizations: A theoretical and empirical analysis. British Journal of Management, 16(3), 195210.CrossRefGoogle Scholar
Joyce, P. (2004). The role of leadership in the turnaround of a local authority. Public Money and Management, 24(4), 235242.CrossRefGoogle Scholar
Ketchen, D. (1998). Turnaround research: Past accomplishments and future challenges. London: JAI Press.Google Scholar
Kingdom, J. (2003). Government and politics in Britain. Cambridge, UK: Polity Press.Google Scholar
Kudo, H. (2003). Between the ‘governance’ model and the policy evaluation act: New public management in Japan. International Review of Administrative Sciences, 69, 483504.CrossRefGoogle Scholar
Kuhlmann, S., Bogumil, J., Grohs, S. (2008). Evaluating administrative modernization in German local governments: Success or failure of the ‘New Steering Model’? Public Administration Review, 68(5), 851863.CrossRefGoogle Scholar
Local Government. (1999). Local Government Act, pp. 1–39. Retrieved from http://www.legislation.gov.uk/ukpga/1999/27/contents.Google Scholar
Lodge, M., Wegrich, K. (2005). Control over government: Institutional isomorphism and governance dynamics in German public administration. The Policy Studies Journal, 33(2), 213233.CrossRefGoogle Scholar
March, J. G., Olson, J. P. (1983). Organizing political life: What administrative reorganization tells us about government. The American Political Science Review, 77(2), 281296.CrossRefGoogle Scholar
Martin, S. (2002). Best value, new public management or new direction? In K. McLaughlin, S. P. Osborne, & E. Ferlie (Eds.), New public management, current trends and future prospects (pp. 129140). London: Routledge.Google Scholar
McKiernan, P. (2003). Turnarounds. In D. Faulkner & A. Campbell (Eds.), The Oxford handbook of strategy, vol. II (pp. 759810). New York: Oxford University Press.Google Scholar
McNulty, T., Ferlie, E. (2004). Process transformation: Limitations to radical organizational change within public service organizations. Organization Studies, 25(8), 13891412.CrossRefGoogle Scholar
Meier, K. J., Bohte, J. (2003). Not with a bang, but a whimper: Explaining organizational failures. Administration & Society, 35(1), 104121.CrossRefGoogle Scholar
Mellahi, K., Jackson, P., Sparks, L. (2002). An exploratory study into failure in successful organisations: The case of Marks and Spencer. British Journal of Management, 13(1), 1529.CrossRefGoogle Scholar
Meyer, M. W., Zucker, L. G. (1990). Forever failing firms. Chief Executive, (60) Jul/Aug, 6871.Google Scholar
Miah, N. Z., Mia, L. (1996). Decentralization, accounting controls and performance of government organizations: A New Zealand empirical study. Financial Accountability & Management, 12(3), 173190.CrossRefGoogle Scholar
Milfont, T. L., Duckitt, J. (2004). The structure of environmental attitudes: A first- and second-order confirmatory factor analysis. Journal of Environmental Psychology, 24, 289303.CrossRefGoogle Scholar
Miller, D., Shamsie, J. (1996). The resource-based view of the firm in two environments: The Hollywood film studios from 1936 to 1965. Academy of Management Journal, 39(3), 519543.CrossRefGoogle Scholar
Mordaunt, J., Cornforth, C. (2004). The role of boards in the failure and turnaround of non-profit organisations. Public Money and Management, 24(4), 227234.CrossRefGoogle Scholar
Mueller, G. C., Barker, V. L. (1997). Upper echelons and board characteristics of turnaround and nonturnaround declining firms. Journal of Business Research, 39(2), 119134.CrossRefGoogle Scholar
Office of the Deputy Prime Minister. (2004). The English indices of deprivation 2004 (revised), pp. 1–47. Retrieved from http://www.communities.gov.uk/documents/communities/pdf/131209.pdf.Google Scholar
Pandit, N. R. (2000). Some recommendations for improved research on corporate turnaround. Management, 3(2), 3156.Google Scholar
Paton, R. (2003). Managing and measuring social enterprises. London: Sage, pp. 119.CrossRefGoogle Scholar
Paton, R., Mordaunt, J. (2004). What's different about public and non-profit ‘turnaround’? Public Money and Management, 24(4), 209216.CrossRefGoogle Scholar
Pearce, J. A., Robbins, D. K. (1993). Toward improved theory and research on business turnaround. Journal of Management, 199, 613636.CrossRefGoogle Scholar
Pearce, J. A., Robbins, D. K., Robinson, R. B. Jr. (1987). The impact of grand strategy and planning formality on financial performance. Strategic Management Journal, 18(2), 125134.CrossRefGoogle Scholar
Pearson, C. M., Clair, J. A. (1998). Reframing crisis management. The Academy of Management Review, 23(1), 5976.CrossRefGoogle Scholar
Pilcher, R. (2011). Implementing IFRS in local government: Institutional isomorphism as NPM goes mad? Local Government Studies, 37(4), 367389.CrossRefGoogle Scholar
Price, A. D. F., Chahal, K. (2006). A strategic framework for change management. Construction Management and Economics, 24(3), 237251.CrossRefGoogle Scholar
Robbins, K. D., Pearce, J. A. (1992). Turnaround: Retrenchment and recovery. Strategic Management Journal, 13(4), 287309.CrossRefGoogle Scholar
Saunders, P. (1984). Rethinking local politics. Local Socialism, 22, 2248.CrossRefGoogle Scholar
Schendel, D., Patton, G. R., Riggs, J. (1976). Corporate turnaround strategies: A study of profit, decline and recovery. Journal of General Management, 33, 311.CrossRefGoogle Scholar
Schendel, D. E., Patton, G. R. (1976). Corporate stagnation and turnaround. Journal of Economics and Business, 28(3), 236241.Google Scholar
Scott, W. R. (1987). The adolescence of institutional theory. Administrative Science Quarterly, 32(4), 493511.CrossRefGoogle Scholar
Shamsud, D. C. (2002). Turnarounds: A stage theory perspective. Canadian Journal of Administrative Sciences, 19(3), 249266.Google Scholar
Simon, W. H. (1983). Legality, bureaucracy, and class in the welfare system. Yale Law Journal, 92, 11981269.CrossRefGoogle Scholar
Slatter, S. (1984). Corporate recovery: A guide to turnabout management. Harmondsworth: Penguin.Google Scholar
Stevens, J. (1996). Applied multivariate statistics for the social sciences (3rd ed.). Mahway, NJ: Lawrence Erlbaum, pp. 1213.Google Scholar
Stoker, G. (2004). Transforming local governance: From Thatcherism to new labour. Basingstoke: Palgrave Macmillan.CrossRefGoogle Scholar
Stopford, J. M., Baden-Fuller, C. (1990). Corporate rejuvenation. Journal of Management Studies, 27(4), 399415.CrossRefGoogle Scholar
Thain, D. H., Goldthorpe, R. L. (1989). Turnaround management: Causes of decline. Business Quarterly, 54, 5562.Google Scholar
Turner, D., Skelcher, C., Whiteman, P., Hughes, M., Jas, P. (2004). Intervention or persuasion? Strategies for turnaround of poorly-performing councils. Public Money and Management, 24(4), 217226.CrossRefGoogle Scholar
Turner, D., Whiteman, P. (2005). Learning from the experience of recovery: The turnaround of poorly performing local authorities. Local Government Studies, 31(5), 627654.CrossRefGoogle Scholar
Walshe, K., Harvey, G., Hyde, P., Pandit, N. (2004). Organisational failure and turnaround: Lessons for public services from the for-profit sector. Public Money and Management, 24(4), 201208.CrossRefGoogle Scholar
Wild, A. M. (2010). Learning the wrong lessons from history: Underestimating strategic change in business turnarounds. Business History, 52(4), 617650.CrossRefGoogle Scholar
Williams, D. (2009). Audit Commission brushes off CAA criticisms. Public Finance. Retrieved 24 September 2009 from http://www.publicfinance.co.uk/news/2009/09/audit-commission-brushes-off-caa-criticisms/.Google Scholar
Wilson, D. J., Game, C., Leach, S., Stoker, G. (2006). Local government in the United Kingdom. London: Palgrave Macmillan, pp. 7477.Google Scholar