The last 10 years has seen a phenomenal growth in the internet which is currently used by over 200 million people around the world, including 12.5 million in the UK (NUA, 2000). This rapid growth is set to continue and by the end of the year most of Britain's 24 million mobile phone users will be able to access the web through the latest generation of telephones (Daily Telegraph, 6 January 2000). This growth in popularity stems from the internet's ease of use and the huge amount of information from around the globe that can be accessed 24 hours a day. Success has, of course, brought problems and the internet has been criticised for being slow, for containing inaccurate and even dangerous material and for being a home to viruses waiting to attack unwary surfers.