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Humans and wildlife in urban areas will inevitably interact, but the type of interactions and their frequency and severity will vary substantially. Whilst most work has focused on conflict, we emphasize that positive and benign interactions are of extreme importance. In this chapter, we review relevant frameworks from different disciplinary contexts that could be used to help build a better understanding of human–wildlife interactions in urban areas. We illustrate how these may be applied and discuss their usefulness and limitations through relevant examples. We then develop the idea of keystone urban wildlife species based on positive or beneficial human–wildlife interactions. We conclude by discussing how the field needs to advance in light of these analyses.
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