Social service provision dilemmas faced by Social workers in the management of Zimbabwean welfare organizations: a desk review.

The provision of Zimbabwean social services ranges from public health to education and housing. Globally, these services have been put in place by governments and stakeholders to promote citizens’ welfare. Through a desk review, this paper briefly discusses dilemmas social work managers face daily. These include matching clients’ needs to government ideology underpinning service provision, negotiating with overarching political influence and lack of adequate resources as well as ethical dilemmas stemming from a profession’s code of conduct. The paper ends by recommending that Zimbabwean social workers should aspire for high management and or legislative positions which empowers them to make meaningful policy decisions that ensure the promotion of the dignity of service users. Further, lobbying legislators and social service funders to put the needs of service users first should be an ongoing cause to champion social justice and equity within the Zimbabwean social service sector.