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Development of an Informational Telegram Bot for a Logistics Company

01 December 2025, Version 1
Working Paper
This content is an early or alternative research output and has not been peer-reviewed by Cambridge University Press at the time of posting.

Abstract

This paper presents the development of an informational Telegram bot aimed at optimizing processes in a logistics company. The bot provides automated access to cargo data, routes, delivery statuses, and notifications. The study includes requirements analysis, architecture design based on Python and the Telegram Bot API, testing, and efficiency evaluation. The results demonstrate a 40% reduction in request processing time and improved user convenience. Particular attention is paid to database integration and security assurance.

Keywords

Telegram bot
logistics
automation
Python
Telegram Bot API
information systems
chatbots
API integration
notifications
databases

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Version History

Dec 01, 2025 Version 1

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License

All Rights Reserved

DOI

10.33774/coe-2025-sgph8
D O I: 10.33774/coe-2025-sgph8 [opens in a new tab]

Author’s competing interest statement

The author(s) have declared they have no conflict of interest with regard to this content

Ethics

The author(s) declare that they have sought and gained approval from the relevant ethics committee/IRB for this research and its publication.

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