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EXAMINING THE QUALITY OF KNOWLEDGE TRANSFERS – THE DRAFT OF AN EMPIRICAL RESEARCH

Published online by Cambridge University Press:  27 July 2021

Marcus Grum ,
Monika Klippert ,
Albert Albers ,
Norbert Gronau  and
Christof Thim
Marcus Grum
Affiliation:
University of Potsdam
Monika Klippert*
Affiliation:
Karlsruhe Institute of Technology (KIT)
Albert Albers
Affiliation:
Karlsruhe Institute of Technology (KIT)
Norbert Gronau
Affiliation:
University of Potsdam
Christof Thim
Affiliation:
University of Potsdam
*
Klippert, Monika, Karlsruhe Institute of Technology (KIT), IPEK Institute of Product Engineering, Germany, monika.klippert@kit.edu

Abstract

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Already successfully used products or designs, past projects or our own experiences can be the basis for the development of new products. As reference products or existing knowledge, it is reused in the development process and across generations of products. Since further, products are developed in cooperation, the development of new product generations is characterized by knowledge-intensive processes in which information and knowledge are exchanged between different kinds of knowledge carriers. The particular knowledge transfer here describes the identification of knowledge, its transmission from the knowledge carrier to the knowledge receiver, and its application by the knowledge receiver, which includes embodied knowledge of physical products. Initial empirical findings of the quantitative effects regarding the speed of knowledge transfers already have been examined. However, the factors influencing the quality of knowledge transfer to increase the efficiency and effectiveness of knowledge transfer in product development have not yet been examined empirically. Therefore, this paper prepares an experimental setting for the empirical investigation of the quality of knowledge transfers.

Keywords

Knowledge managementNew product developmentEvaluation
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1431 - 1440
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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