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Contact us

Please visit the help page for an FAQ guide covering a wide range of topics ranging from logging in to Author Hub, to purchasing books and accessing royalties and sales information.

If you require any further assistance, please contact:

Technical Support - for issues of a technical nature including accessing your account, password resets, incorrect/missing information or other technical problems with the platform.

Royalties - to discuss the content of a royalty statement, to query the sales shown in your account or to change how you are paid royalties (including your bank details).

Customer Services - for queries regarding ordering books with your author discount or to check on the progress of an order.

Europe, Middle East and Africa

Telephone: +44(0)1223 326050 (9-5pm GMT Monday to Friday)


North and South America

Telephone: +1800-872-7423 (9am-5pm EST Monday to Friday)


Australia and New Zealand

Telephone: (Australia): +61 (03) 8671 1400 (9am-5pm AEDT Monday to Friday)
Telephone: (New Zealand): +61 0800 023 520

Asia and Rest of World

Telephone: +44(0)1223 326050 (9-5pm GMT Monday to Friday)

For any query not covered above, please contact and we will forward your query to the appropriate department.