Contact us

Please visit the help page for an FAQ guide covering a wide range of topics ranging from logging in to Author Hub, to purchasing books and accessing royalties and sales information.

If you require any further assistance, please contact:

Technical Support - for issues of a technical nature including accessing your account, password resets, incorrect/missing information or other technical problems with the platform.
academictechsupport@cambridge.org

Royalties - to discuss the content of a royalty statement, to query the sales shown in your account or to change how you are paid royalties (including your bank details).
royalties@cambridge.org

Customer Services - for queries regarding ordering books with your author discount or to check on the progress of an order.

Europe, Middle East and Africa

Telephone: +44(0)1223 326050 (9-5pm GMT Monday to Friday)

Email: directcs@cambridge.org

North and South America

Telephone: +1800-872-7423 (9am-5pm EST Monday to Friday)

Email: customer_service@cambridge.org

Australia and New Zealand

Telephone: (Australia): +61 (03) 8671 1400 (9am-5pm AEDT Monday to Friday)
Telephone: (New Zealand): +61 0800 023 520
Email: enquiries@cambridge.edu.au

Asia and Rest of World

Telephone: +44(0)1223 326050 (9-5pm GMT Monday to Friday)
Email: directcs@cambridge.org

For any query not covered above, please contact academictechsupport@cambridge.org and we will forward your query to the appropriate department.