This section closes the conceptual journey exploring The Value of Arts for Business. As a closing remark I would like to share the fundamental reflection that has inspired and animated my passion in writing this book. For this reason, dear reader, I would like to ask you to take a few moments to reflect on what your life would be if it was not enriched with the music, colours, scent and movements of the arts. How would our life be without the arts? The arts bring emotions and energy to human life. They represent a fundamental path to express, discover and develop people's emotions that ultimately contribute to the quality of our life.

In the last decade, while developing my research on the intangible factors that affect the performance of organisational systems, I have investigated the key knowledge-based value-drivers of the success of organisational systems. During my theoretical and empirical investigation, I have discovered that what makes the difference between good and excellent organisations is not only technical knowledge and know-how, but also very importantly what I label as emotive knowledge and know-feel, i.e., the ability to be in touch with and deploy emotions and energy to perform tasks and achieve objectives.