Acker, Joan. 1990. “Hierarchies, Bodies, Jobs: A Theory of Gendered Organizations.” Gender & Society 4 (2): 139–58.
Acker, Joan. 2006. “Inequality Regimes: Gender, Class, and Race in Organizations.” Gender & Society 20 (4): 441–64.
Adkins, Lisa. 1995. Gendered Work: Sexuality, Family and the Labour Market. Buckingham: Open University Press.
Albin, Einat. 2010. “Labour Law in a Service World.” The Modern Law Review 73 (6): 959–84.
Albin, Einat. 2011. “A Worker-Employer-Customer Triangle: The Case of Tips.” Industrial Law Journal 40 (2): 181–206.
Aggarwal, Arjun and Gupta, Madhu. 2000. Sexual Harassment in the Workplace. 3rd ed. Toronto: Butterworths.
Arthurs, Harry. 1997. “Landscape and Memory: Labour Law, Legal Pluralism and Globalization.” In Advancing Theory in Labour Law in a Global Context, edited by Wilthagen, Ton, 21–34. Amsterdam: North Holland Press.
Backhouse, Constance and Cohen, Leah. 1978. The Secret Oppression: Sexual Harassment of Working Women. Toronto: Macmillan.
Campbell, Marie and Gregor, Frances. 2008. Mapping Social Relations: A Primer in Doing Institutional Ethnography. Toronto: University of Toronto Press.
Cobble, , Sue, Dorothy. 1991 Dishing it Out: Waitresses and Their Unions in the Twentieth Century. Urbana, IL: University of Illinois Press.
Erickson, Karla. 2004. “Bodies at Work: Performing Service in American Restaurants.” Space and Culture 7 (1): 76–89.
Faraday, Fay. 1994. “Dealing with Sexual Harassment in the Workplace: The Promise and Limitations of Human Rights Discourse.” Osgoode Hall Law Journal 32 (1): 32–64.
Fudge, Judy. 1991. Labour Law’s Little Sister: The Employment Standards Act and the Feminization of Labour. Ottawa: Canadian Centre for Policy Alternatives.
Fudge, Judy. 1996. “Rungs on the Labour Law Ladder: Using Gender to Challenge Hierarchy.” Saskatchewan Law Review 60 (2): 237–63.
Fudge, Judy, and Vosko, Leah F.. 2001. “Gender, Segmentation and the Standard Employment Relationship in Canadian Labour Law and Policy.” Economic and Industrial Democracy 22 (2): 271–310.
Gallivan, Kathleen. 1991. “Sexual Harassment after Janzen v. Platy: The Transformative Possibilities.” University of Toronto Faculty of Law Review 49 (1): 27–61.
Giuffre, Patti, and Williams, Christine L.. 1994. “Boundary Lines: Labeling Sexual Harassment in Restaurants.” Gender and Society 8 (3): 378–401.
Goundry, Sandy. 1985. “Sexual Harassment in the Employment Context: The Legal Management of Working Women’s Experience.” University of Toronto Faculty of Law Review 43: 1–42.
Hall, Elaine J. 1993a. “Smiling, Deferring, and Flirting: Doing Gender by Giving “Good Service.” Work and Occupations 20 (4): 452–71.
Hall, Elaine J. 1993b. “Waitering/Waitressing: Engendering the Work of Table Servers.” Gender & Society 7 (3): 329–46.
Huebner, Lisa C. 2008. “It is Part of the Job: Waitresses and Nurses Define Sexual Harassment.” Sociological Viewpoints 24: 75–90.
Hochschild, Arlie R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
Kadar, Marlene. 1983. “Sexual Harassment: Where We Stand; Research and Policy.” Windsor Yearbook of Access to Justice 3: 358–74.
Jayaraman, Saru. 2013. Behind the Kitchen Door. Ithaca, NY: Cornell University Press.
MacKinnon, Catharine A. 1979. Sexual Harassment of Working Women: A Case Study of Sex Discrimination. New Haven, CT: Yale University Press.
Labour Force Survey. 2013. .
LaMontagne, Anthony D., Smith., Peter M., Louie, Amber M., Quinlan, Michael, Shoveller, Jean, and Ostry, Aleck S.. 2009. “Unwanted Sexual Advances at Work: Variations by Employment Arrangement in a Sample of Working Australians.” Australian and New Zealand Journal of Public Health 3 (2): 173–79.
LaPointe, Eleanor. 1992. “Relationships with Waitresses: Gendered Social Distance in Restaurant Hierarchies.” Qualitative Sociology 15 (4): 377–93.
Lerum, Kari. 2004. “Power and Camaraderie in Service Work.” Gender & Society, 18 (6): 756–76.
Lessard, Hester. 2007. “Backlash in the Academy: The Evolution of Campus Sexual Harassment Regimes.” In Reaction and Resistance: Feminism, Law, and Social Change, edited by Chunn, Dorothy E., Boyd, Susan, and Lessard, Hester, 164–95. Vancouver: UBC Press.
Loe, Meika. 1996. “Working for Men—At the Intersection of Power, Gender, and Sexuality.” Sociological Inquiry 66 (4): 399–421.
McGinley, , Ann, C. 2007. “Harassing Girls at the Hard Rock: Masculinities in Sexualized Environments.” University of Illinois Law Review, 27 (4): 1229–77.
Paules, , Foff, Greta. 1991. Dishing it Out: Power and Resistance in a New Jersey Restaurant. Philadelphia: Temple University Press.
Pringle, Rosemary. 1988. Secretaries Talk: Sexuality, Power and Work. London: Verso.
Quinn, Beth A. 2000. “The Paradox of Complaining: Law, Humor, and Harassment in the Everyday Work World.” Law & Social Inquiry 25 (4): 1151–85.
Restaurant Opportunities Centers United and Forward Together. 2014. The Glass Floor: Sexual Harassment in the Restaurant Industry. New York: Restaurant Opportunities Centers United.
Rogers, , Krasas, Jackie, and Henson, Kevin D.. 1997. “‘Hey, why don’t you wear a shorter skirt?’ Structural Vulnerability and the Organization of Sexual Harassment in Temporary Clerical Employment.” Gender & Society 11 (2): 215–37.
Sheppard, Colleen. 2010. Inclusive Equality: The Relational Dimensions of Systemic Discrimination in Canada. Montreal: McGill-Queen’s University Press.
Smith, Dorothy E. 1987. The Everyday World as Problematic: A Feminist Sociology. Boston: Northeastern University Press.
Smith, Dorothy E. 2005. Institutional Ethnography: A Sociology for People. Lanham, MD: AltaMira Press.
Smith, Dorothy E., ed. 2006. Institutional Ethnography as Practice. Lanham, MD: Rowman & Littlefield.
Spradley, James, and Mann, Brenda. 1975. The Cocktail Waitress: Women’s Work in a Man’s World. New York: John Wiley and Sons.
Statistics Canada. 2006a. .
Statistics Canada. 2006b. .
Statistics Canada. 2006c. .
Urry, J. 1990. The Tourist Gaze: Leisure and Travel in Contemporary Societies. London: Sage.
Vosko, Leah F., ed. 2006. Precarious Employment: Understanding Labour Market Insecurity in Canada. Montreal: McGill-Queen’s University Press.
Vosko, Leah F., MacDonald, Martha, and Campbell, Iain. eds. 2009. Gender and the Contours of Precarious Employment. London: Routledge.
Williams, Christine L. 1997. “Sexual Harassment in Organizations: A Critique of Current Research and Policy.” Sexuality & Culture 1: 19–43.
Williams, Christine L., Giuffre, Patti A, and Dellinger, Kirsten. 1999. “Sexuality in the Workplace: Organizational Control, Sexual Harassment, and the Pursuit of Pleasure.” Annual Review of Sociology 25: 73–93.
Woods, Susan. 1979. “Waitressing: Taking Control of Our Work.” Quest 5: 82–94.