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Patients' views on the quality of care when receiving electroconvulsive therapy

  • Kerry Kershaw (a1), Lauren Rayner (a2) and Robert Chaplin (a3)
Abstract
AIMS AND METHOD

To examine patients' views on the quality of care they received before, during and after electroconvulsive therapy (ECT), a questionnaire was completed by 389 patients who had received ECT at ECT Accreditation Service (ECTAS) member clinics.

RESULTS

The nine key standards set by ECTAS relating to quality of patient care were rated as having been met by 65% or more respondents. Most patients found staff friendly and reassuring and often commented on how this had helped reduce their anxiety prior to ECT. Patients were less positive about standards relating to being introduced to staff prior to ECT, and the quality of the waiting and post-recovery areas.

CLINICAL IMPLICATIONS

Patient views are important indicators of quality of care and should be used to improve ECT practice. Anxiety about ECT is helped by supportive and caring staff. Improvements could be made to practices related to waiting for and recovering from ECT.

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Copyright
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
References
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Cresswell, J., Rayner, L., & Hood, C. (2005) The ECT Accreditation Service (ECTAS): Standards for the Administration of ECT (3rd edn). Royal College of Psychiatrists' Research and Training Unit.
Cresswell, J., Rayner, L., Hood, C., et al (2006) The ECT Accreditation Service (ECTAS): Standards for the Administration of ECT. College Centre for Quality Improvement.
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National Institute for Clinical Excellence (2003) Guidance on the Use of Electroconvulsive Therapy (Technology Appraisal 59). National Institute for Clinical Excellence.
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BJPsych Bulletin
  • ISSN: 0955-6036
  • EISSN: 1472-1473
  • URL: /core/journals/bjpsych-bulletin
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Patients' views on the quality of care when receiving electroconvulsive therapy

  • Kerry Kershaw (a1), Lauren Rayner (a2) and Robert Chaplin (a3)
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