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14 - Mass Merchandizing and Lean Production at Walmart, Costco, and Amazon

from Part II - Lean Production across Industries

Published online by Cambridge University Press:  11 March 2021

Thomas Janoski
Affiliation:
University of Kentucky
Darina Lepadatu
Affiliation:
Kennesaw State University, Georgia
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Summary

Merchandising has seen tremendous changes over the last fifty years. “Mom and pop grocery stores” have given way to large retail and then wholesale distributors – the “big box” stores – and this has been followed by the development of on-line giants like Amazon.com that control almost 40 percent of online purchases (Mitchell and Lavecchia 2016). This was accompanied by the relatively high-priced Seven-Eleven convenience stores, and then by low-priced T.J. Maxx, Marshalls, Family Dollar, and Dollar General stores that buy up overstocks, out of season, or seconds items to sell at lower prices. Even the once dominant Sears Corporation has had difficulty negotiating these changes.

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The Cambridge International Handbook of Lean Production
Diverging Theories and New Industries around the World
, pp. 350 - 374
Publisher: Cambridge University Press
Print publication year: 2021

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