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Chapter 2 - Creating an organizational narrative

Published online by Cambridge University Press:  05 January 2012

Suzanne Shale
Affiliation:
King's College London
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Summary

Leadership ultimately involves an ability to define the reality of others . . . . In managing the meanings and interpretations assigned to a situation, the leader in effect wields a form of symbolic power that exerts a decisive influence on how people perceive their realities and hence the way they act . . . [1]

In the skeleton argument I set out in Chapter 1, I proposed that moral leadership is a process of orchestrating a moral narrative that finds expression in group and organizational activity. This chapter is the first of four that will describe this sort of moral leadership in action. It supplies an overview of the process of creating moral narrative, from initial awareness that something troubling may be happening, through to full realization of a comprehensive and compelling narrative shaping organizational behaviour.

We will follow the moral narrative assembled by two clinicians who took action in response to their suspicions of potentially serious medical malpractice. Each of their narratives is unique to the circumstances that they confronted and, to some degree, themselves created. But these narratives have been selected as typical of the account medical leaders gave me of dealing with ‘moral trouble’ in general, and with this sort of ‘moral trouble’ in particular.

Type
Chapter
Information
Moral Leadership in Medicine
Building Ethical Healthcare Organizations
, pp. 33 - 65
Publisher: Cambridge University Press
Print publication year: 2011

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