Introduction

Once you have designed the processes and people-based systems to support your chosen organization's structure, the next step is to design coordination, control, and information systems to manage the linkages between the various parts of the organization. Along with people and processes, coordination, control, and information systems are important to assure smooth working-together among the organizational components, so that all move in a common direction toward strategic goals. Coordination, control, and information systems support integration of the organization, and they also provide monitoring and support for decision-making so that managers can anticipate and react to internal and external changes that require organizational adjustment.