Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-m9kch Total loading time: 0 Render date: 2024-05-18T23:56:56.930Z Has data issue: false hasContentIssue false
This chapter is part of a book that is no longer available to purchase from Cambridge Core

Debra W. Taufen

Debra W. Taufen
Affiliation:
IBM Corporation
Get access

Summary

When I graduated from St. Olaf College I joined IBM as a systems engineer. At IBM, systems engineers are responsible for supporting the company's sales efforts. They assist sales professionals by helping to determine which IBM offering best meets customer's needs and by following up after the sale to ensure that customers use the systems in the most effective way. As a systems engineer I worked with some very complex systems and helped customers solve many problems. My math and computer science background was extremely valuable in helping me think through solutions to the problems that customers presented to me.

One of my greatest assets is my ability to think logically and quantitatively. In many endeavors I have used the same thought discipline that I used for solving mathematics problems in school. That discipline is the most versatile tool I have at my disposal. I majored in mathematics because I liked the subject, but I have used my training in more ways than I ever imagined possible.

After working as a systems engineer for a few years, I was asked to assume responsibilities as a marketing representative. In IBM, sales professionals must demonstrate an ability to comprehend and use highly technical information. They have to understand how IBM's systems work, and they must be able to communicate that information to customers. If it is not done well, customers won't buy our products. As a marketing rep, I put my math background to work again.

Type
Chapter
Information
Publisher: Mathematical Association of America
Print publication year: 2014

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×