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6 - Summary and discussion of the case study results
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9 - Recommendations for resolving and mitigating unusual routines and related phenomena
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3 - Getting personal: unusual routines at the customer service interface
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10 - Summary and a tentative integrated model of unusual routines
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Organizations and Unusual Routines
- A Systems Analysis of Dysfunctional Feedback Processes
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Contents
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Preface
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List of tables
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7 - Individual and organizational challenges to feedback
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5 - A detailed case study of unusual routines
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Frontmatter
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8 - A multi-level and cross-disciplinary summary of concepts related to unusual routines
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4 - A multi-theoretical foundation for understanding unusual routines
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Index
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1 - Crazy systems, Kafka circuits, and unusual routines
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Acknowledgments
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References
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List of figures
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List of boxes
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The nob2 mouse, a null mutation in Cacna1f: Anatomical and functional abnormalities in the outer retina and their consequences on ganglion cell visual responses
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