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Chapter 10 - Case Study Research Revisited

from Part II - Methodological Considerations

Published online by Cambridge University Press:  08 June 2023

Boyka Simeonova
Affiliation:
University of Leicester
Robert D. Galliers
Affiliation:
Bentley University, Massachusetts and Warwick Business School
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Summary

The chapter re-examines the case study research method and its role and contribution to the IS discipline and focuses on the current status of the case study research and the increased digitalization. The advantages of qualitative interpretive cases studies are identified, recent case studies are described and analyzed, and their contributions highlighted. These examples continue to enhance the discipline and sustain the traditional benefits of the case study research through rich data, analysis and understanding the links between people, organizations and technologies, the advancement and expansion of theory, the identification of hidden aspects, and the emergence of new concepts and theorization. Two of the cases use trace data, a type of data emerging as a product of digitalization. While these cases provide contributions, they also challenge the traditional understanding of what a case study is, and the benefits that accrue. The chapter emphasizes the need for mixed-method and multi-method case studies research in addition to trace data to enhance the benefits of the case study research.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2023

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