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Chapter 13 - Patient Safety

A Patient’s Perspective

Published online by Cambridge University Press:  15 March 2018

Thomas Ivester
Affiliation:
University of North Carolina, Chapel Hill
Patrice M. Weiss
Affiliation:
Virginia Polytechnic Institute and State University
Paul A. Gluck
Affiliation:
University of Miami
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Publisher: Cambridge University Press
Print publication year: 2018

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References

References

Agency for Healthcare Research and Quality. Questions are the answer. Rockville, Maryland. October 2011. www.ahrq.gov/questions/ (retrieved April 10, 2012).

American College of Obstetricians and Gynecologists. Patient Education Fact Sheet. Making the most of your health care visit. July 2011. www.acog.org/~/media/For%20Patients/pfs001.pdf?dmc=1&ts=20120408T1317492800 (retrieved April 8, 2012).

Consumers advancing patient safety. www.patientsafety.org/

Kraman, SS, Hamm, G. Risk management: extreme honesty may be the best policy. Ann Intern Med. 1999;131:963967.CrossRefGoogle ScholarPubMed
Roter, DL, Hall, JA. Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits, 2nd ed. Westport, CT: Praeger; 2006.Google Scholar
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Groopman, J. How Doctors Think. Boston, MA: Houghton Mifflin Company; 2007.Google Scholar
Davis, RE, Sevdalis, N, Jacklin, R, Vincent, CA. An examination of opportunities for the active patient in improving paitent safety. J Patient Saf. 2012;8:3643.Google Scholar
Institute of Medicine (US). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academies Press; 2001.Google Scholar
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Hovey, RB, Dvorak, ML, Burton, T, et al. Patient safety: a consumer’s perspective. Qual Health Res. 2011;21:662672.CrossRefGoogle ScholarPubMed
2017 PFAC Annual Report. Available at: www.massgeneral.org/patientadvisorycouncils/assets/pdf/MGH-PFAC-2016-17-FINAL.pdf (retrieved December 21, 2017).Google Scholar
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Partnering with patients to improve safety. Committee Opinion No. 490. American College of Obstetricians and Gynecologists. Obstet Gynecol. 2011;117:12471249. (Committee Opinion No. 490 was reaffirmed in 2015).Google Scholar
Agency for Healthcare Research and Quality. 20 tips to help prevent medical errors. Patient Fact Sheet. AHRQ Publication No. 11–0089, September 2011. Agency for Healthcare Research and Quality, Rockville, MD. www.ahrq.gov/consumer/20tips.htm (retrieved December 21, 2017).Google Scholar
Niedowski, E. From tragedy, a quest for safer care. The Baltimore Sun. December 15, 2003. www.baltimoresun.com/health/bal-te.sorrel15dec15,0,1054290.story (retrieved December 21, 2017).Google Scholar
Vincent, CA, Coulter, A. Patient safety: what about the patient? Qual Saf Healthc. 2002;11:7680.CrossRefGoogle ScholarPubMed
National Patient Safety Foundation. Ask Me 3™. www.npsf.org/?page=askme3 (retrieved December 21, 2017).Google Scholar
Kenagy, JW, Berwick, DM, Shore, MF. Service quality in health care. JAMA. 2011;281:661665.CrossRefGoogle Scholar

Additional Resources

Agency for Healthcare Research and Quality. Questions are the answer. Rockville, Maryland. October 2011. www.ahrq.gov/questions/ (retrieved April 10, 2012).

American College of Obstetricians and Gynecologists. Patient Education Fact Sheet. Making the most of your health care visit. July 2011. www.acog.org/~/media/For%20Patients/pfs001.pdf?dmc=1&ts=20120408T1317492800 (retrieved April 8, 2012).

Consumers advancing patient safety. www.patientsafety.org/

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