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4 - Planning and Controlling the Use of Operating Assets and Resources

Published online by Cambridge University Press:  05 June 2012

Danny Samson
Affiliation:
University of Melbourne
Prakash J. Singh
Affiliation:
University of Melbourne
Chee Chuong Sum
Affiliation:
National University of Singapore
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Summary

Learning objectives

After reading this chapter you should be able to:

  • understand the hierarchy of planning decisions that are involved in operations management

  • understand the role of inventory and basic inventory management systems

  • appreciate the need for the aggregation and disaggregation of operating plans

  • be familiar with the different strategies for aggregate planning

  • understand the process of developing a master schedule and materials plan

  • know the workings of a material requirements planning (MRP) system and critical success factors for its implementation.

Box 4.1: Management challenge: managing quotations to customers

Sayon Nara Systems is an authorised distributor for electrical and electronics components and systems. It has 45 employees working in five sales offices in Asia – China, Indonesia, Singapore, the Philippines, and Vietnam. The company's headquarter is located in Thailand. It has an office space of more than 700 square metres inclusive of a warehouse to stock more than US$220 000 worth of products.

The company carries fifty product types and is also involved in the trading of semiconductor components. The product range includes electronic capacitors, connectors, and hardware for entire systems. Besides standard products, Sayon Nara also customises products to meet specific customer needs.

Different products have different sizes and weights. The company has to mark up on the cost prices to cover the freight, delivery and administrative costs and profits. With so many factors that have to be taken into consideration in costings, the mark-ups vary considerably across customers. […]

Type
Chapter
Information
Operations Management
An Integrated Approach
, pp. 90 - 120
Publisher: Cambridge University Press
Print publication year: 2008

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References

Brandimarte, Paolo and Villa, A. 1999. Modeling Manufacturing Systems: From aggregate planning to real-time control. Berlin: Springer-Verlag Telos.CrossRefGoogle Scholar
Chase, Richard B., Jacobs, F. Robert and Aquilano, Nicholas J. 2006. Operations Management for Competitive Advantage. New York: McGraw-Hill Irwin.Google Scholar
Herrmann, Jeffrey W. 2006. Handbook of Production Scheduling. New York: Springer.CrossRefGoogle Scholar
Pinedo, Michael L. 2005. Planning and Scheduling in Manufacturing and Services. New York: Springer.Google Scholar
Proud, John F. 2007. Master Scheduling: A practical guide to competitive manufacturing. Hoboken, N. J.: John Wiley & Sons Inc.Google Scholar
Schroeder, Roger, G. 2006. Operations Management: Concepts and cases. New York: McGraw-Hill Irwin.Google Scholar
Stevenson, William J. 2005. Operations Management. New York: McGraw-Hill Irwin, 2005Google Scholar
Vollmann, Thomas E., Berry, William L., Wybark, D. Clary and Jacobs, F. Robert. 2005. Manufacturing Planning and Control for Supply Chain Management. New York: McGraw-Hill Irwin.Google Scholar
Wallace, F. and Kremzar, Michael H. 2001. ERP: Making it happen; the implementers' guide to success with enterprise resource planning. New York: Wiley.Google Scholar
Zipkin, Paul H. 2000. Foundations of Inventory Management. New York: McGraw-Hill.Google Scholar

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