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  • Cited by 5
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    This chapter has been cited by the following publications. This list is generated based on data provided by CrossRef.

    Niemantsverdriet, Karin and Erickson, Thomas 2017. Recurring Meetings. Proceedings of the ACM on Human-Computer Interaction, Vol. 1, Issue. CSCW, p. 1.

    Groß, Stefan 2018. Moderationskompetenzen. p. 131.

    Groß, Stefan 2018. Moderationskompetenzen. p. 9.

    Groß, Stefan 2018. Moderationskompetenzen. p. 53.

    Åkerström, Malin 2019. The Merry-Go-Round of Meetings: Embracing Meetings in a Swedish Youth Care Project. Sociological Focus, Vol. 52, Issue. 1, p. 50.

  • Print publication year: 2015
  • Online publication date: August 2015

8 - So Much More than “Chit-Chat”

from Premeeting Communication



Premeeting talk (PMT) consists of the verbal and behavioral interactions that occur before a meeting begins. Such talk can be classified as one of four types: small talk, meeting preparatory talk, shop talk, and work talk. Empirical research on PMT is still in its preliminary stages; thus far, only two studies have focused on PMT, and only small talk has been found to be a significant predictor of meeting effectiveness, above and beyond good meeting procedures. Although PMT is often considered to be insignificant and trivial, initial research on the small talk variation suggests that it has the potential to positively affect an upcoming meeting. Theoretical support for the effects of PMT can be found in a variety of mechanisms, including those found in research on the ripple effect, affective events theory, setting the tone in groups/teams, and emotional contagion. We discuss why investigating how each variant of PMT may be influenced by personality factors is an area that merits further attention, as well as why certain PMT findings in one setting may not be generalizable to other environments. Finally, we conclude the chapter by discussing the future direction of PMT research and provide practical suggestions for managers.

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