Skip to main content Accessibility help
×
Hostname: page-component-76fb5796d-22dnz Total loading time: 0 Render date: 2024-04-29T19:50:38.824Z Has data issue: false hasContentIssue false

15 - Coproduction of Public Services

from Part III - Substantive Contributions

Published online by Cambridge University Press:  27 July 2017

Oliver James
Affiliation:
University of Exeter
Sebastian R. Jilke
Affiliation:
Rutgers University, New Jersey
Gregg G. Van Ryzin
Affiliation:
Rutgers University, New Jersey
Get access

Summary

Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Chapter
Information
Experiments in Public Management Research
Challenges and Contributions
, pp. 329 - 344
Publisher: Cambridge University Press
Print publication year: 2017

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Alford, J. 2002. ‘Why do public-sector clients coproduce? Toward a contingency theory’, Administration & Society 34(1): 3256.CrossRefGoogle Scholar
Alford, J. 2009. Engaging Public Sector Clients: From Service-Delivery to Co-production. Houndmills, UK: Palgrave Macmillan.CrossRefGoogle Scholar
Andersen, S. C., Nielsen, H. S., and Thomsen, M. K.. 2015. ‘Brugernes reaktion når det offentlige øger serviceniveauet. Resultater fra et lodtrækningsforsøg på skoleområdet’, Politica 47(2): 125–43.CrossRefGoogle Scholar
Blom-Hansen, J., Morton, R., and Serritzlew, S.. 2015. ‘Experiments in public management research’, International Public Management Journal 18(2): 151–70.CrossRefGoogle Scholar
Bovaird, T. 2007. ‘Beyond engagement and participation: user and community coproduction of public services’, Public Administration Review 67(5): 846–60.CrossRefGoogle Scholar
Bovaird, T., Van Ryzin, G. G., Loeffler, E. and Parrado, S.. 2015. ‘Activating citizens to participate in collective co-production of public services’, Journal of Social Policy 44(1): 125.CrossRefGoogle Scholar
Brudney, J. L. 1983. ‘The evaluation of coproduction programs’, Policy Studies Journal 12(2): 376–85.CrossRefGoogle Scholar
Campbell, A. L. 2012. ‘Policy makes mass politics’, Annual Review of Political Science 15: 333–51.CrossRefGoogle Scholar
Cartwright, N. and Hardie, J.. 2012. Evidence-Based Policy: A Practical Guide to Doing It Better. Oxford: Oxford University Press.CrossRefGoogle Scholar
Das, J., Dercon, S., Habyarimana, J., Krishnan, P., Muralidharan, K., and Sundararaman, V.. 2013. ‘School inputs, household substitution, and test scores’, American Economic Journal: Applied Economics 5(2): 2957.Google Scholar
Hjortskov, M., Andersen, S. C., and Jakobsen, M.. 2015. ‘Encouraging political voices of underrepresented citizens through coproduction: evidence from a randomized field trial’. Paper presented at the 2015 PMRA Conference, 11–13 June, Minneapolis.Google Scholar
Jakobsen, M. 2013. ‘Can government initiatives increase citizen coproduction? Results of a randomized field experiment’, Journal of Public Administration Research and Theory 23(1): 2754.CrossRefGoogle Scholar
Jakobsen, M. and Andersen, S. C.. 2013. ‘Coproduction and equity in public service delivery’, Public Administration Review 73(5): 704–13.CrossRefGoogle Scholar
Jakobsen, M. and Serritzlew, S.. 2016. ‘Effect on knowledge of nudging citizens with information’, International Journal of Public Administration 39(6): 449–58.CrossRefGoogle Scholar
Jakobsen, M. and Thomsen, M. K.. 2015. ‘Samproduktion, offentlige tiltag og servicebrugernes motivation til at deltage’, Politica 47(2): 164–84.CrossRefGoogle Scholar
Levine, C. H. 1984. ‘Citizenship and service delivery: the promise of coproduction’, Public Administration Review 44(SI): 178–87.CrossRefGoogle Scholar
Ostrom, E. 1996. ‘Crossing the great divide: coproduction, synergy, and development’, World Development 24(6): 1073–87.CrossRefGoogle Scholar
Parks, R. B., Baker, P. C., Kiser, L. L., Oakerson, R. J., Ostrom, E., Ostrom, V., Percy, S. L., Vandivort, M. B., Whitaker, G. P., and Wilson, R. K.. 1981. ‘Consumers as co-producers of public-services – some economic and institutional considerations’, Policy Studies Journal 9(7): 1001–11.CrossRefGoogle Scholar
Pestoff, V. 2012. ‘Co-production and third sector social services in Europe: some concepts and evidence’. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 23(4): 1102–18.CrossRefGoogle Scholar
Percy, S. L. 1984. ‘Citizen participation in the coproduction of urban services’, Urban Affairs Review 19(4): 431–46.Google Scholar
Pop-Eleches, C. and Urquiola, M.. 2013. ‘Going to a better school: effects and behavioral responses’, American Economic Review 103(4): 12891324.CrossRefGoogle Scholar
Porter, D. O. 2012. ‘Co-production and network structures in public education’, in Pestoff, V., Brandsen, T., and Verschuere, B. (eds.), New Public Governance, the Third Sector and Co-production, pp. 145–68. New York: Routledge.Google Scholar
Rosentraub, M. S. and Sharp, E. B.. 1981. ‘Consumers as producers of social services: coproduction and the level of social services’, Southern Review of Public Administration 4(4): 502–39.Google Scholar
Thomas, J. C. 2012. Citizen, Customer, Partner: Engaging the Public in Public Management. Armonk, NY: ME Sharpe.Google Scholar
Thomsen, M. K. and Jakobsen, M.. 2015. ‘Influencing citizen coproduction by sending encouragement and advice: a field experiment’, International Public Management Journal 18(2): 286303.CrossRefGoogle Scholar
Vamstad, J. 2012. ‘Co-production and service quality: a new perspective for the Swedish welfare state’, in Pestoff, V., Brandsen, T., and Verschuere, B. (eds.), New Public Governance, the Third Sector and Co-production, pp. 297316. New York: Routledge.Google Scholar
Van Eijk, C. J. A. and Steen, T. P. S.. 2014. ‘Why people co-produce: analysing citizens’ perceptions on co-planning engagement in health care services’, Public Management Review 16(3): 358–82.CrossRefGoogle Scholar
Wilson, R. K. 1981. ‘Citizen coproduction as a mode of participation: conjectures and models’, Journal of Urban Affairs 3(4): 3749.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×