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Publisher:
Cambridge University Press
Online publication date:
April 2024
Print publication year:
2024
Online ISBN:
9781009405072
Series:
Elements in Leadership

Book description

Great organizations flourish at the hands of transformative leaders. Most organizations remain competitive but are unlikely to advance without impetus. Only exceptional leaders in an organization can fulfill an ambition for real institutional advancement. In this Element, Nathan Hatch, a former university president and provost at two top-30 national universities, draws on their more than forty-year career in higher education to showcase leaders the author recruited and empowered to advance and transform institutions. At each institution, the author witnessed pockets of mediocrity transform into national examples of excellence. Finding the right leader to spearhead the work was the key to growth and success nearly every time. Through the stories of thirteen transformative leaders, Hatch illuminates how the author approached identifying talent and empowered leaders to lead in bold and creative ways.

References

A Note on Sources

In writing these profiles, much depended on my own memories of working with these leaders day in and day out. I also drew upon their own presentations and writings and articles written about them. Using Zoom technology, Mary Pugel and I also undertook scores of interviews with the leaders themselves and with many colleagues and associates, those who could offer firsthand accounts of their leadership. Transcriptions of these interviews have been invaluable.

Introduction

Bennis, W. (1990). On Becoming a Leader. Basic Books.
Brant, J., Brooks, E., & Lamb, M. (Eds.). (2022). Cultivating Virtue in the University. Oxford University Press.
1

1 What Is Transformational Leadership?

The Arbinger Institute (2018). Leadership and Self-Deception: Getting Out of the Box. Berrett-Koehler Publishers.
Buckingham, M., & Goodall, A. (2019). The power of hidden teams: The most-engaged employees work together in ways companies don’t even realize. Harvard Business Review (May 2019). https://hbr.org/2019/05/the-power-of-hidden-teams.
Burns, J. M. (1978). Leadership. HarperCollins.
Burns, J. M. (2018). Transforming Leadership. Grove Press.
Collins, J. (2001). Good to Great: Why Some Companies Make the Leap … and Others Don’t. Harper Business.
Collins, J. (2005). Good to Great and the Social Sectors: Why Business Thinking Is Not the Answer. HarperBusiness.
Duckworth, A. (2016). Grit: The Power of Passion and Perseverance. Scribner.
Folger Shakespeare Library (n.d.). Richard III. The Folger Shakespeare. Retrieved August 17, 2023, from https://bit.ly/42olcEN.
Frei, F. X., & Morriss, A. (2020). Begin with trust: The first step to becoming a genuinely empowering leader. Harvard Business Review (May–June). https://hbr.org/2020/05/begin-with-trust.
Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More than IQ. Bantam Books.
Goleman, D. (2004). What makes a leader? Harvard Business Review (January 2004). https://hbr.org/2004/01/what-makes-a-leader.
Lombardi, J. V., Craig, D. D., Capaldi, E. D., & Gater, D. S. (2000). The Top American Research Universities, 2000. The Center (University of Florida). https://bit.ly/42upWJa.
Pasteur, L., & Vallery-Radot, P. (1939). Oeuvres de Pasteur. Masson et cie. www.biodiversitylibrary.org/bibliography/1989.
Shenk, J. W. (2006). Lincoln’s Melancholy: How Depression Challenged a President and Fueled His Greatness. HarperOne.
Zak, P. J. (2017). The neuroscience of trust: Management behaviors that foster employee engagement. Harvard Business Review (January–February 2017). https://hbr.org/2017/01/the-neuroscience-of-trust.
2

2 Carolyn Woo

[CatholicColleges]. (2016, February 3). Carolyn Woo: 2016 ACCU Presidents’ Distinguished Service Award [Video]. YouTube. www.youtube.com/watch?v=C9JCvrA4TsM.
Catholic Relief Services (n.d.). LinkedIn.com. Retrieved April 28, 2023, from https://bit.ly/493vL2w.
Catholic Relief Services (n.d.). Dr. Carolyn Y. Woo: President and CEO, Catholic Relief Services. Retrieved February 10, 2023, from www.crs.org/sites/default/files/crs-files/carolyn_woo_bio.pdf.
Elliot, C. (2010, March 4). Notre Dame undergraduate business ranked No. 1 by Bloomberg BusinessWeek. Notre Dame News. Retrieved February 10, 2023, from https://bit.ly/4biX3Ud.
University of Notre Dame (n.d.). Carolyn Woo: Distinguished President’s Fellow for Global Development, Purdue University. Kellogg Institute for International Studies. Retrieved February 10, 2023, from https://kellogg.nd.edu/carolyn-woo.

Additional References

Melia, M. Personal communication, September 8, 2022.
Nichols, B. Personal communication, July 11, 2022.
Woo, C. Personal communication, March 22, 2022.
3

3 John Affleck-Graves

Bauer, C. (2018, January 16). Notre Dame puts finishing touches on $400 million Campus Crossroads project. South Bend Tribune. https://bit.ly/42thycT.
Gebhard, M. (2019, May 3). John Affleck-Graves to retire June 30 after 15 years as EVP (and MVP). NDWorks: Campus News for Faculty and Staff. Retrieved April 28, 2023, from https://ndworks.nd.edu/news/evp-john-affleck-graves-retires-june-30/.
Jenkins, J. I., C.S.C. (2011, September 20). President’s annual address to the faculty 2011. Office of the President – Rev. John I. Jenkins, C.S.C. Retrieved April 28, 2023, from https://bit.ly/3SjmoEM.
Observer Staff Report (2018, August 22). John Affleck-Graves announces retirement as executive vice president of Notre Dame. The Observer. https://bit.ly/42HILZv.
University of Notre Dame (n.d.). AIM – Applied Investment Management: About. Mendoza College of Business. Retrieved April 28, 2023, from https://aim.nd.edu/about/.
University of Notre Dame (n.d.). AIM – Applied Investment Management: For Alumni. Mendoza College of Business. Retrieved April 28, 2023, from https://aim.nd.edu/about/.
University of Notre Dame (n.d.). John Affleck-Graves. Mendoza College of Business. Retrieved April 28, 2023, from http://bit.ly/3Ov8iio.

Additional References

Affleck-Graves, J. Personal communication, March 29, 2022.
Cullinan, S. Personal communication, July 14, 2022.
Kidder, M. Personal communication, July 19, 2022.
Roche, M. Personal communication, April 1, 2022.
Seamon, M. Personal communication, July 13, 2022.
4

4 Louis Nanni

Brown, D. (2011, July 12). Notre Dame campaign raises $2.014 billion. Notre Dame News. Retrieved May 5, 2023, from https://news.nd.edu/news/notre-dame-campaign-raises-2-014-billion/.
MacCready, S. (2020, August 3). Episode 40: An interview with Lou Nanni, University of Notre Dame: Leadership, handling uncertain times with COVID-19 & the coronavirus pandemic, and inspiring others with your mission. Retrieved May 5, 2023, from www.thephilanthropypodcast.com/transcripts-episode-40.
McDonald, C. (2016, April 13). Homeless by the Dome. Scholastic. https://scholastic.nd.edu/issues/homeless-by-the-dome/.
Moore, D. (2002, May 2). Nanni elected vice president for university relations. Notre Dame News. Retrieved May 5, 2023, from https://news.nd.edu/news/nanni-elected-vice-president-for-university-relations/.
Russell, J. (2022, January 21). Notre Dame pulls in eight-figure gifts in 2021, adding to a strong fundraising history. Retrieved May 5, 2023, from www.ibj.com/articles/landing-gold.
University of Notre Dame (n.d.). Louis M. Nanni: Vice president for university relations. University of Notre Dame: University Leadership. Retrieved May 5, 2023, from www.nd.edu/about/leadership/council/louis-nanni/.

Additional References

Christophersen, H. Personal communication, July 13, 2022.
Cullinan, S. Personal communication, July 14, 2022.
Kidder, M. Personal communication, July 19, 2022.
Malloy, E., C.S.C. Personal interview, July 15, 2022.
Nanni, L. Personal communication, July 23, 2022.
5

5 Kevin White

Athletic Coast Conference (n.d.). James J. Phillips, Ph.D. ACC Staff. Retrieved May 12, 2023, from https://theacc.com/staff.aspx?staff=84.
Duke University (n.d.). Kevin White. Senior Administration. Retrieved May 12, 2023, from https://goduke.com/sports/senior-administration/roster/coaches/kevin-white/2615.
Duke University (n.d.). Nina King. Staff Directory. Retrieved May 12, 2023, from https://goduke.com/staff-directory/nina-king/486.
Duke University, Fuqua School of Business (n.d.). Kevin White, Professor of the Practice and Vice President/Director of Athletics, Emeritus. Faculty: Kevin White. Retrieved May 12, 2023, from www.fuqua.duke.edu/faculty/kevin-white.
Finkelstein, S. (2016). Superbosses: How exceptional leaders master the flow of talent. Portfolio.
Liberty University (n.d.). Ian McCaw. Staff. Retrieved May 12, 2023, from www.liberty.edu/flames/staff/ian-mccaw/.
Marquette University (n.d.). Bill Scholl. Staff Directory. Retrieved May 12, 2023, from https://gomarquette.com/staff-directory/bill-scholl/2.
National Collegiate Athletic Association (n.d.). Stan Wilcox: EVP of regulatory affairs at NCAA. About. Retrieved May 12, 2023, from https://theorg.com/org/national-collegiate-athletic-association/org-chart/stan-wilcox.
North Carolina State University (n.d.). Boo Corrigan. Staff Directory. Retrieved May 12, 2023, from https://gopack.com/staff-directory/boo-corrigan/2752.
Notre Dame University (2000, March 13). Kevin White named new athletic director. General. Retrieved May 12, 2023, from https://und.com/genrel-031300aaa-html/.
Pennsylvania State University (2022, March 16). Vice President for Intercollegiate Athletics Sandy Barbour to retire. General News. Retrieved May 12, 2023, from https://gopsusports.com/news/2022/3/16/general-sandy-barbour-to-retire.aspx.
Stanford University (n.d.). Bernard Muir: The Jaquish & Kenninger Director of Athletics. Stanford Athletics. Retrieved May 12, 2023, from https://gostanford.com/staff-directory/bernard-muir/37.
University of California (2013, July 18). Sandy Barbour bio. The University of California Official Athletic Site. Retrieved May 12, 2023, from https://calbears.com/sports/2013/4/17/208204079.aspx.
University of North Carolina (2022, July 1). Bubba Cunningham: Director of Athletics. University of North Carolina Staff. Retrieved May 12, 2023, from https://goheels.com/staff-directory/bubba-cunningham/1.

Additional References

Cunningham, B. Personal communication, June 29, 2022.
King, N. Personal communication, July 7, 2022.
Muir, B. Personal communication, July 7, 2022.
Phillips, J. Personal communication, July 6, 2022.
White, K. Personal communication, May 22, 2022.
6

6 Jill Tiefenthaler

The Colorado Springs Business Journal (2014, September 23). Colorado Colleges receives $5 million donation for library. Daily News. Retrieved May 12, 2023, from https://bit.ly/3SM8ufZ.
Hanna, V. (2020, April 1). From building on the block to exploring the planet. Bulletin. Retrieved May 12, 2023, from https://bit.ly/48RZAmB.
National Geographic Society (2020, August 6). Meet Jill Tiefenthaler, National Geographic Society’s first female chief executive officer. National Geographic Society Newsroom. Retrieved May 12, 2023, from https://bit.ly/3udln9o.
National Geographic Society (n.d.). Jill Tiefenthaler. Our Leadership. www.nationalgeographic.org/society/our-leadership/.
Shakespeare, W. (2001). The tragedy of king Richard III. Oxford Paperbacks.

Additional References

Chan, E. Personal communication, August 30, 2022.
Davis, J. Personal communication, August 22, 2022.
Matthews, R. Personal communication, August 15, 2022.
Sutton, L. Personal communication, August 16, 2022.
Tiefenthaler, J. Personal communication, March 30, 2022.
7

7 Steve Reinemund

Anderson, M. (2013, November 1). Determination and a dream. Wake Forest News. Retrieved May 12, 2023, from https://news.wfu.edu/2013/11/01/determination-and-a-dream/.
Fyten, D. (Winter 2008). The head has a heart. Wake Forest Magazine Archive. Retrieved May 12, 2023, from https://archive.magazine.wfu.edu/winter-2008/the-head-has-a-heart/.
Halpern, T. (n.d.). Steven S Reinemund, 1948–. Business Biographies. www.referenceforbusiness.com/biography/M-R/Reinemund-Steven-S-1948.html.
Henson, M. (2011, January 20). Honor thy father: Mike and Mary Farrell’s historic gift is a tribute to their family’s past and an investment in Wake Forest’s future. Wake Forest Magazine (Spring 2011), 1823. https://magazine.wfu.edu/2011/01/20/honor-thy-father/.
Reinemund, Steven. (2023, April 8). Wikipedia. https://en.wikipedia.org/wiki/Steven_Reinemund.
Wake Forest University School of Business (2008, April 22). Former PepsiCo CEO Reinemund named business dean. The Newsroom. Retrieved May 12, 2023, from https://bit.ly/485zP11.
Wake Forest University School of Business (2013, September 19). Record turnout for Dawn with the Dean. The Newsroom. https://business.wfu.edu/newsroom/record-turnout-dawn-with-dean/.
Wake Forest University School of Business (n.d.). Master of Science in Management Program. Masters in Management. Retrieved May 12, 2023, from https://business.wfu.edu/masters-in-management/.
[YouTube]. (2014, November 20). The last lecture: An evening with Steve Reinemund [Video]. Wake Forest University School of Business. www.youtube.com/watch?v=7_j8-oag5qc.

Additional References

Dupree, D. Personal communication, August 18, 2022.
Iacovou, C. Personal communication, August 19, 2022.
Johnson, T. Personal communication, August 22, 2022.
8

8 Andy Chan

Chan, A. (2010). Life after college. Wake Forest Magazine (Spring 2010). https://archive.magazine.wfu.edu/spring-2010/life-after-college/.
Chan, A., & Derry, T. (2013). A roadmap for transforming the college-to-career experience. Rethinking success: From the liberal arts to career in the 21st century. https://bit.ly/486obCO.
Dominus, S. (2013, September 13). How to get a job with a philosophy degree. New York Times Magazine, MM40. https://bit.ly/3Us0fGQ.
Duke Divinity (2013, July 1). Andy Chan: Thinking holistically about careers. Faith & Leadership. Retrieved May 18, 2023, from https://faithandleadership.com/andy-chan-thinking-holistically-about-careers.
Madden, S. (2012, April 29). Recommendations. LinkedIn. Retrieved August 17, 2023, from www.linkedin.com/in/chanfucious/.
[TEDx Talks]. (2013, May 13). “Career services” must die: Andy Chan at TEDxLawrenceU [Video]. YouTube. www.youtube.com/watch?v=6Tc6GHWPdMU.
Wake Forest University (2022, July 14). About the School of Professional Studies. School of Professional Studies. Retrieved May 18, 2023, from https://sps.wfu.edu/articles/about-us/.
Wake Forest University (n.d.). Expert: Andy Chan. Wake Forest News. Retrieved May 18, 2023, from https://news.wfu.edu/expert-profiles/andy-chan/.
Wake Forest University (n.d.). Help private companies build better business. Wake Forest University Center for Private Business. Retrieved May 18, 2023, from https://cpb.wfu.edu/.
Wake Forest University (n.d.). Office of Personal and Career Development. About the OPCD. Retrieved May 18, 2023, from https://opcd.wfu.edu/about-the-opcd/.

Additional References

Chan, A. Personal communication, March, 30, 2022.
Derry, T. Personal communication, November 17, 2022.
Eyadiel, M. Personal communication, October 17, 2022.
Laws, K. Personal communication, November 8, 2022.
McWilliams, A. Personal communication, October 12, 2022.
Robinson, H. Personal communication, October 20, 2022.
Selverian, M. personal communication, November 29, 2022.
9

9 Michele Gillespie

King, K. M. (2004, June 1). Southern accent: Students can recite Michele K. Gillespie’s philosophy in unison: History is what people remember and why they remember it the way they do. Wake Forest Magazine.
Neal, K. (2017, August 18). “This is perfect”: WFU launches engineering program enriched by liberal arts. Wake Forest News. Retrieved May 15, 2023, from https://bit.ly/4boQKhO.
Wake Forest University (n.d.). The Environmental Program. Center for Energy, Environment and Sustainability. Retrieved May 15, 2023, from https://cees.wfu.edu/academics/the-environmental-program/.
Wake Forest University (n.d.). Our history. The Program for Leadership and Character. Retrieved May 15, 2023, from https://leadershipandcharacter.wfu.edu/vision-2/our-history/.
Wake Forest University (n.d.). Welcome from the Dean of the College. Wake Forest College of Arts and Sciences. Retrieved May 15, 2023, from https://college.wfu.edu/welcome-dean-college/.
Walker, C. (2017, January 10). Classes begin at Wake Downtown, Wake Forest’s urban campus. Wake Forest News. Retrieved May 15, 2023, from https://bit.ly/49n2C2c.

Additional References

Alexander, R. Personal communication, January 12, 2023.
Colyer, C. Personal communication, January 23, 2023.
Gillespie, M. Personal communication, January 5, 2023.
Marsh, A. Personal communication, January 19, 2023.
Matthews, R. Personal communication, January 17, 2023.
Morgan, J. R. Personal communication, January 30, 2023.
10

10 Julie Freischlag

American College of Surgeons (2021, November 1). Julie A. Freischlag, MD, FACS, FRCSEd(Hon), DFSVS, installed as President of the ACS. Bulletin of the American College of Surgeons. Retrieved May 18, 2023, from https://bit.ly/4bADcjw.
Atrium Health Wake Forest Baptist (n.d.). Julie A. Freischlag, MD, FACS, FRCSEd (Hon), DFSVS, MAMSE. Leadership. Retrieved May 18, 2023, from www.wakehealth.edu/about-us/leadership/freischlag.
Berger, C., & Faria, P. (2020, October 9). Atrium Health and Wake Forest Baptist Health combine, create next-generation academic health system. Atrium Health News. https://bit.ly/3SpadGE.
Berger, C., Faria, P., & Eaton, B. (2019, April 10). Atrium Health, Wake Forest Baptist Health and Wake Forest University announce intent to create transformative academic healthcare system. Atrium Health News. Retrieved May 18, 2023, from https://atriumhealth.org/about-us/newsroom/news/2019/04/best-care-for-all.
Buechner, F. (1973). Wishful thinking: A seeker’s ABC. HarperCollins.
Carolina Panthers (n.d.). InspiHER, presented by Atrium Health: Episode 207 with Julie A. Freischlag. InspiHER Podcast. Retrieved May 18, 2023, from https://bit.ly/49n31Sg.
Davis, J. (2017, April 28). Wake Forest’s epic EHR rollout was a money pit. Here’s how they turned it around. https://bit.ly/486otcS.
Merisow, A., & Berger, C. (2022, December 2). Advocate Aurora Health and Atrium Health complete combination. Atrium Health News. Retrieved May 18, 2023, from https://bit.ly/3HKQbBh.
Minemyer, P. (2017, September 1). UNC Health Care, Carolinas HealthCare System to merge and form one of the country’s largest nonprofit systems. Finance. Retrieved May 18, 2023, from https://bit.ly/481BsNe.
Minemyer, P. (2018, March 2). Atrium Health suspends merger talks with UNC Health Care. Finance. Retrieved May 18, 2023, from https://bit.ly/3w4G5sw.
Society of University Surgeons (2022, January 28). The SUS is pleased to honor the 2021 Trailblazer Award Winner Julie A. Freischlag, MD, FACS, FRCSEd(Hon), DFSVS. 2021 Trailblazer Award Winner: Julie A. Freischlag, MD, FACS, FRCSEd(Hon), DFSVS. Retrieved May 18, 2023, from https://bit.ly/49gNns1.

Additional References

Freischlag, J. Personal communication, July 12, 2022.
Freischlag, J. Personal communication, May 8, 2023.
Gibel, A. Personal communication, January 20, 2023.
High, K. Personal communication, January 25, 2023.
Tuttle, B. Personal communication, February 1, 2023.
Wallace, M. Personal communication, January 25, 2023.
Warden, W. Personal communication, January 24, 2023.
11

11 Jonathan Lee Walton

Batten, M., & Walker, C. (2019, April 28). Jonathan L. Walton named Dean of the School of Divinity. School of Divinity. Retrieved July 14, 2023, from https://bit.ly/3Su6JTe.
Harvard University (n.d.). Professor Jonathan L. Walton. Harvard – The Memorial Church. Retrieved July 14, 2023, from https://memorialchurch.harvard.edu/sermons-jonathan-l-walton.
Henson, M. (2020, October 5). “One Luv”: Jonathan Walton (D.D. ’15), dean of the School of Divinity, calls us to bear witness in these times. Wake Forest Magazine (Fall). https://magazine.wfu.edu/2020/10/05/one-luv/.
Lischer, R. (1997). The preacher king: Martin Luther King, Jr. and the word that moved America. Oxford University Press. https://bit.ly/3HRgkyg.
Morehouse College (n.d.). Lawrence Edward Carter Sr. Humanities, Social Sciences, Media and Arts Division Faculty. Retrieved July 14, 2023, from https://morehouse.edu/carter-lawrence-e/.
Wake Forest University (n.d.). COMPASS Initiative Faith Coordinating Center. School of Divinity. Retrieved July 14, 2023, from https://divinity.wfu.edu/compass-initiative-faith-coordinating-center/.
Walton, J. L. (2015, May 29). Benediction [Prayer at Commencement]. Harvard University. https://bit.ly/4bse3Y0.
Walton, J. L. (2018, January 30). Laying our hammers down [Morning Chapel]. Harvard University. www.youtube.com/watch?v=ZbTrhKpx2k8.
Walton, J. L. (2018, January 31). The inconvenience of truth [Sermon]. Harvard University. https://memorialchurch.harvard.edu/blog/inconvenience-truth.
Walton, J. L. (2018, September 5). Looking at life through a lens of love [Morning Chapel]. Harvard University. https://memorialchurch.harvard.edu/blog-categories/morning-prayers?page=2.

Additional References

Faust, D. Personal communication, April 11, 2023.
Gray, N. Personal communication, April 17, 2023.
Leonard, B. Personal communication, April 17, 2023.
Morgan, R. Personal communication, May 1, 2023.
Walton, J. Personal communication, May 2, 2023.
Walton, J. Personal communication, August 17, 2023.
12

12 Michael Lamb

Brant, J., Brooks, E., & Lamb, M. (Eds.). (2022). Cultivating virtue in the university. Oxford University Press.
Lamb, M. (2007). Personal statement applying for doctoral studies in political theory at Princeton University.
Lamb, M., Brant, J., & Brooks, E. (2021). How is virtue cultivated? Seven strategies for postgraduate character development. Journal of Character Education, 17(1), 81108.
Michael Lamb (n.d.). About. Retrieved May 29, 2023, from http://kmichaellamb.com/.
Wake Forest University (n.d.). Michael Lamb. The Program for Leadership and Character. Retrieved May 29, 2023, from https://leadershipandcharacter.wfu.edu/michael-lamb/.
Walker, C. (2023, January 24). Wake Forest University awarded $30M Lilly Endowment Inc. grant to build national capacity for character education. Wake Forest News. Retrieved May 29, 2023, from https://bit.ly/3Ouxcie.

Additional References

Bryant, D. Personal communication, March 22, 2023.
Gregory, E. Personal communication, April 11, 2023.
Huebner, T. Personal communication, March 28, 2023.
Lamb, M. Personal communication, July 22, 2022.
Lamb, M. Personal communication, March 19, 2023.
Maceto, S. Personal communication, March 21, 2023.
O’Connell, J. Personal communication, March 21, 2023.
Phelps, A. Personal communication, April 4, 2023.
Silverglate, C. Personal communication, March 27, 2023.
Townsend, K. Personal communication, March 17, 2023.
13

13 Dave Clawson

Associated Press (2013, December 7). Bowling Green wins MAC title, ruins Northern Illinois’ BCS hopes. College Football Recap. Retrieved May 18, 2023, from www.espn.com/college-football/recap/_/gameId/333402459.
Hale, D. (2021, November 5). Dave Clawson has created college football version’s of Moneyball at Wake Forest. ESPN College Football. Retrieved May 18, 2023, from https://bit.ly/3SuT12r.
Haney, T. (2015, February 23). Which jobs are the worst? ESPN+ College Football Insider. Retrieved May 18, 2023, from https://bit.ly/3Ox5Jwt.
Karp, B. (2022, September 8). Film Room: The infamous Wake Forest slow mesh. The Vanderbilt Hustler.
Pantages, W. (2022, November 15). Wake Forest ties program record with 96 percent graduation success rate. Wake Forest Athletics News. Retrieved May 18, 2023, from https://bit.ly/4bCZHV5.
Raynor, G. (2023, March 7). “The Big Short”: The secret to Wake Forest’s QB success on the recruiting trail. The Athletic: NCAAF. Retrieved May 18, 2023, from https://theathletic.com/4281771/2023/03/07/wake-forest-recruiting-quarterbacks/.
Staples, A. (2022, October 6). Dear Andy: Kansas State’s stars, Dave Clawson at Wake Forest and media to coaching pipeline. The Athletic: NCAAF. Retrieved May 18, 2023, from https://bit.ly/4bsqXFI.

Additional References

Clawson, D. Personal communication, June 23, 2022.
Clawson, D. Personal communication, February 16, 2023.
Cohen, D. Personal communication, February 23, 2023.
Dunn, W. Personal communication, March 2, 2023.
Higgins, K. Personal communication, February 23, 2023.
Jarry, J. Personal communication, March 1, 2023.
Wolford, J. Personal communication, February 28, 2023.
14

14 Don Flow

Bower, J. L., & Paine, L. S. (2017). The error at the heart of corporate leadership. Harvard Business Review (May–June 2017). https://bit.ly/3OwmHLv.
Buffett, W., & Munger, C. (2017, June 1). Warren Buffett and Charlie Munger on auto dealerships. Focusedcompounding.com. Retrieved August 17, 2023, from https://bit.ly/3SnDz8h.
Duke University Divinity School (2010, February 15). Don Flow: How do you live faithfully? Faith & Leadership. Retrieved July 17, 2023, from https://faithandleadership.com/don-flow-how-do-you-live-faithfully.
Erisman, A. M. (2004, April 1). Don Flow: Ethics at Flow Automotive. Ethix.org. https://ethix.org/2004/04/01/ethics-at-flow-automotive.
Flow Automotive (n.d.). About Us. Retrieved July 17, 2023, from www.flowauto.com/Home/About.
Flow Leadership Philosophy (2005). Internal Memo of Flow Companies LLC.
O’Toole, J. (2019). The enlightened capitalists: Cautionary tales of business pioneers who tried to do well by doing good. Harper Business.
Wake Forest University (n.d.). Distinguished Alumni Award 2017. Alumni & Friends. Retrieved July 17, 2023, from https://bit.ly/4bnTR9O.

Additional References

Chan, A. Personal communication, April 20, 2023.
Erisman, A. Personal communication, April 21, 2023.
Flow, D. Personal communication, May 25, 2023.
Freischlag, J. Personal communication, May 8, 2023.
Haslam, B. Personal communication, April 26, 2023.
Hunter, J. Personal communication, May 23, 2023.
Johnson, T. Personal communication, April 19, 2023.
Joines, A. Personal communication, April 20, 2023.
Mack, W. Personal communication, July 7, 2023.

Conclusion

Masefield, J. (2005). Sea-fever: Selected poems of John Masefield (Errington, P. W., Ed.). Carcanet Press Ltd.

Acknowledgments

Hatch, N. O. (2021, December 15). How to hire leaders better than yourself. Chronicle of Higher Education.

Additional References

Freischlag, J. Personal communication, May 8, 2023.

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