Public Service Motivation?: Rethinking What Motivates Public Actors

Chris O'Leary

doi:10.46692/9781447360810

Public Service Motivation?

Rethinking What Motivates Public Actors

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Chris O'Leary

Publisher:: Bristol University Press
Online publication date:: October 2022
Print publication year:: 2022
Online ISBN:: 9781447360810
DOI:: https://doi.org/10.46692/9781447360810

Subjects:: Management: General Interest, Management

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Christopher O’Leary provides a fresh perspective on prosocial working choices in this first substantive critique of Public Service Motivation (PSM). The book reviews concepts of PSM and research to date and explores the rationales and aims of public and third sector workers before proposing alternative theories for people’s motivations to serve.

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Public Service Motivation?

Rethinking What Motivates Public Actors

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Contents

Frontmatter
pp i-ii

Dedication
pp iii-iv

Contents
pp v-v

List of figures and tables
pp vi-vi

Preface
pp vii-x

one - Introduction
pp 1-22

Part I - A critique of public service motivation theory
pp 23-24

two - Conceptualising public service motivation
pp 25-50

three - The public in public service motivation theory
pp 51-72

four - Decision-making in public service motivation theory
pp 73-86

five - Observing public service motivation
pp 87-102

Part II - Expressively motivated public employees
pp 103-104

six - Rationality, expressive interests and public service motivation
pp 105-136

seven - Conclusion
pp 137-142

Appendix
pp 143-151

References
pp 152-170

Index
pp 171-178

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Public Service Motivation?

Rethinking What Motivates Public Actors

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