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The role of trust in distributed design

Published online by Cambridge University Press:  08 April 2005

NIEK J.E. WIJNGAARDS ,
HIDDE M. BOONSTRA  and
FRANCES M.T. BRAZIER
NIEK J.E. WIJNGAARDS
Affiliation:
Intelligent Interactive Distributed Systems Group, Faculty of Sciences, Vrije Universiteit Amsterdam, 1081 HV Amsterdam, The Netherlands
HIDDE M. BOONSTRA
Affiliation:
Intelligent Interactive Distributed Systems Group, Faculty of Sciences, Vrije Universiteit Amsterdam, 1081 HV Amsterdam, The Netherlands
FRANCES M.T. BRAZIER
Affiliation:
Intelligent Interactive Distributed Systems Group, Faculty of Sciences, Vrije Universiteit Amsterdam, 1081 HV Amsterdam, The Netherlands
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Abstract

Automated support of design teams, consisting of both human and automated systems, requires an understanding of the role of trust in distributed design processes. By explicating trust, an individual designer's decisions become better understood and may be better supported. Each individual designer has his or her private goals in a cooperative design setting, in which requirement conflicts and resource competitions abound. However, there are group goals that also need to be reached. This paper presents an overview of research related to trust in the context of agents and design, a computational knowledge-level model of trust based on the seven beliefs distinguished by Castelfranchi and Falcone, and an example of the use of the trust model in a specific design process, namely, Website design from the perspective of a single designer. The results are discussed in the context of distributed design in open systems.

Keywords

AgentsDistributed DesignKnowledge LevelTrust Model
Type
Research Article
Information
AI EDAM , Volume 18 , Issue 2 , May 2004 , pp. 199 - 209
Copyright
© 2004 Cambridge University Press

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