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Incorporating “Soft Skills” Into the Collaborative Problem-Solving Equation

  • Ronald E. Riggio (a1) and Karan Saggi (a1)

In only a very few places, Neubert, Mainert, Kretzschmar, & Greiff (2015) mention the role of communication and coordination among team members in collaborative problem solving. Although complex and collaborative problem solving is indeed an imperative for team and organizational success in the 21st century, it is easier said than done. Collaborative problem solving is critically dependent on the communication and interaction skills of the team members and of the team leader. The intent of this commentary is to shine a light on the critical role of interpersonal and communication skills in complex and collaborative problem solving.

Corresponding author
Correspondence concerning this article should be addressed to Ronald E. Riggio, Kravis Leadership Institute, Claremont McKenna College, 850 Columbia Avenue, Claremont, CA 91711. E-mail:
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Industrial and Organizational Psychology
  • ISSN: 1754-9426
  • EISSN: 1754-9434
  • URL: /core/journals/industrial-and-organizational-psychology
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