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Human resource development and human resource management levers for sustained competitive advantage: Combining isomorphism and differentiation

Published online by Cambridge University Press:  03 October 2016

Elizabeth F Chapman ,
Faye A Sisk ,
Jeff Schatten  and
Edward W Miles
Elizabeth F Chapman*
Affiliation:
Stetson School of Business and Economics, Mercer University, Atlanta, GA, USA
Faye A Sisk
Affiliation:
Stetson School of Business and Economics, Mercer University, Atlanta, GA, USA
Jeff Schatten
Affiliation:
The Williams School, Huntley Hall, Washington and Lee University, Lexington, VA, USA
Edward W Miles
Affiliation:
Department of Managerial Sciences, Georgia State University, Atlanta, GA, USA
*
Corresponding author: chapman_ef@mercer.edu
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Abstract

Numerous studies have investigated human resources as a source of sustained competitive advantage, indicating that the high-performance work systems created by certain human resource development and human resource management practices lead to greater firm performance. Though the mechanism by which this link exists remains a ‘black box,’ substantial evidence shows organizations benefit by adopting the human resource development and human resource management practices that lead to high-performance work systems. We discuss two divergent perspectives, institutional theory and resource-based view, and their impact on high-performance work systems. We argue that organizations adhering to tenets of institutional theory experience isomorphism in certain human resource development and human resource management practices, whereas resource-based view attributes create ways that firms differentiate their practices. We posit that to be competitive firms must balance the push–pull effect of institutional pressure with that of resource-based view differentiation.

Keywords

human resource managementhuman resource developmenthigh-performance work systemscompetitive advantage
Type
Research Article
Information
Journal of Management & Organization , Volume 24 , Issue 4 , July 2018 , pp. 533 - 550
Copyright
© Cambridge University Press and Australian and New Zealand Academy of Management 2016 

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