Skip to main content
×
×
Home

Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources

  • Dirk De Clercq (a1) and Imanol Belausteguigoitia (a2)
Abstract
Abstract

Based on the job demands–resources model, this study considers how employees’ perceptions of organizational politics might reduce their engagement in organizational citizenship behavior. It also considers the moderating role of two contextual resources and one personal resource (i.e., supervisor transformational leadership, knowledge sharing with peers, and resilience) and argues that they buffer the negative relationship between perceptions of organizational politics and organizational citizenship behavior. Data from a Mexican-based manufacturing organization reveal that perceptions of organizational politics reduce organizational citizenship behavior, but the effect is weaker with higher levels of transformational leadership, knowledge sharing, and resilience. The buffering role of resilience is particularly strong when transformational leadership is low, thus suggesting a three-way interaction among perceptions of organizational politics, resilience, and transformational leadership. These findings indicate that organizations marked by strongly politicized internal environments can counter the resulting stress by developing adequate contextual and personal resources within their ranks.

Copyright
Corresponding author
Corresponding author: ddeclercq@brocku.ca
References
Hide All
Abbas M., Raja U., Darr W., & Bouckenooghe D. (2014). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. Journal of Management, 40, 18131830.
Aiken L. S., & West S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Anderson J. C., & Gerbing D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychology Bulletin, 1033, 411423.
Antonakis J., Avolio B. J., & Sivasubramaniam N. (2003). Context and leadership: An examination of the nine-factor full-range leadership theory using the Multifactor Leadership Questionnaire. Leadership Quarterly, 14, 261295.
Arthaud-Day M. L., Rode J. C., & Turnley W. H. (2012). Direct and contextual effects of individual values on organizational citizenship behavior in teams. Journal of Applied Psychology, 97, 792807.
Avolio B. J. (1999). Full leadership development: Building the vital forces in organizations. Thousand Oaks, CA: Sage.
Bakker A. B., & Demerouti E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309328.
Bass B. M., & Avolio B. J. (1993). Transformational leadership and organizational culture. Public Administrative Quarterly, 17, 112122.
Bass B. M., & Riggio R. E. (2006). Transformational leadership (2nd ed.), Mahwah, NJ: Erlbaum.
Bateman T. S., & Organ D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee ‘citizenship’. Academy of Management Journal, 26, 587595.
Baum J. R., & Locke E. A. (2004). The relationship of entrepreneurial traits, skill, and motivation to subsequent venture growth. Journal of Applied Psychology, 89, 587598.
Boh W. F., & Wong S. S. (2015). Managers versus co-workers as referents: Comparing social influence effects on within- and outside-subsidiary knowledge sharing. Organizational Behavior and Human Decision Processes, 126, 117.
Borman W. C., & Motowidlo S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, & W. C. Borman (Eds.), Personnel selection in organizations (pp. 7198). San Francisco, CA: Jossey-Bass.
Bouckenooghe D. (2012). The role of organizational politics, contextual resources, and formal communication on change recipients’ commitment to change: A multilevel study. European Journal of Work and Organizational Psychology, 21, 575602.
Bouckenooghe D., De Clercq D., & Deprez J. (2014). Interpersonal justice, relational conflict, and commitment to change: The moderating role of social interaction. Applied Psychology: An International Review, 63, 509540.
Brislin R. W., Lonner W., & Thorndike R. M. (1973). Cross-cultural research methods. New York: John Wiley & Sons.
Cabrera A., & Cabrera E. F. (2002). Knowledge-sharing dilemmas. Organization Studies, 23, 687710.
Cabrera A., Collins W. C., & Salgado J. F. (2006). Determinants of individual engagement in knowledge sharing. International Journal of Human Resource Management, 17, 245264.
Cavanaugh M. A., Boswell W. R., Roehling M. V., & Boudreau J. W. (2000). An empirical examination of self-reported stress among managers. Journal of Applied Psychology, 85, 6574.
Chang C.-H., Rosen C. C., & Levy P. E. (2009). The relationship between perceptions of organizational politics and employee attitudes, strain, and behavior: A meta-analytic examination. Academy of Management Journal, 52, 779801.
Chang C.-H., Rosen C. C., Siemieniec G. M., & Johnson R. E. (2012). Perceptions of organizational politics and employee citizenship behaviors: Conscientiousness and self-monitoring as moderators. Journal of Business and Psychology, 27, 395406.
Chen M. Y.-C., Lin C. Y.-Y., Lin H. E., & McDonough E. F. III (2012). Does transformational leadership facilitate technological innovation? The moderating roles of innovative culture and incentive compensation. Asia Pacific Journal of Management, 29, 239264.
Cohen-Charash Y., & Spector P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86, 278321.
Colquitt J. A., Conlon D. E., Wesson M. J., Porter C. O. L. H., & Ng K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425445.
Covin J. G., Green K. M., & Slevin D. P. (2006). Strategic process effects on the entrepreneurial orientation-sales growth rate relationship. Entrepreneurship Theory and Practice, 30, 5781.
Crawford E. R., LePine J. A., & Rich B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 93, 834848.
Cropanzano R., Rupp D. E., & Byrne Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88, 160169.
De Clercq D., & Belausteguigoitia I. (2016). The usefulness of tenacity in spurring problem-focused voice: The moderating roles of workplace adversity. Journal of Business and Psychology, doi:10.1007/s10869-016-9455-8.
De Clercq D., Bouckenooghe D., Raja U., & Matsyborska G. (2014). Servant leadership and work engagement: The contingency effects of leader-follower social capital. Human Resource Development Quarterly, 25, 183212.
De Clercq D., Dimov D., & Thongpapanl N. (2010). The moderating impact of internal social exchange processes on the entrepreneurial orientation–performance relationship. Journal of Business Venturing, 25, 87103.
De Clercq D., Dimov D., & Thongpapanl N. (2013). Organizational social capital, formalization, and internal knowledge sharing in entrepreneurial orientation formation. Entrepreneurship Theory and Practice, 37, 505537.
De Cremer D., Mayer D., van Dijke M., Schouten B., & Bardes M. (2009). When does self-sacrificial leadership motivate prosocial behavior? It depends on followers’ prevention focus. Journal of Applied Psychology, 94, 887899.
Eatough E. M., Chang C. H., Miloslavic S. A., & Johnson R. E. (2011). Relationships of role stressors with organizational citizenship behavior: A meta-analysis. Journal of Applied Psychology, 96, 619632.
Ferris G. R., & Kacmar K. M. (1992). Perceptions of organizational politics. Journal of Management, 18, 93116.
Ferris G. R., Perrewé P. L., Anthony W. P., & Gilmore D. C. (2000). Political skill at work. Organizational Dynamics, 28, 2537.
Flum H., & Cinamon R. G. (2011). Immigration and the interplay among citizenship, identity and career: The case of Ethiopian immigration to Israel. Journal of Vocational Behavior, 78, 372380.
Garcia-Morales V., Matias-Reche F., & Hurtado-Torres N. (2008). Influence of transformational leadership on organizational innovation and performance depending on the level of organizational learning in the pharmaceutical sector. Journal of Organizational Change, 21, 188212.
Gerbing D. W., & Anderson J. C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research, 25, 186192.
Ghosh R. (2014). Antecedents of mentoring support: A meta-analysis of individual, relational, and structural or organizational factors. Journal of Vocational Behavior, 84, 367384.
Graham J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249270.
Grant R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17, 109122.
Hochwarter W. A., Kacmar C., Perrewé P. L., & Johnson D. (2003). Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes. Journal of Vocational Behavior, 63, 438456.
Hodson R. (2002). Management citizenship behavior and its consequences. Work and Occupations, 29, 6496.
Hofstede G. (2001). Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations (2nd ed.), Thousand Oaks, CA: Sage.
Hsiung H. H., Lin C. W., & Lin C. S. (2012). Nourishing or suppressing? The contradictory influences of perception of organizational politics on organizational citizenship behavior. Journal of Occupational and Organizational Psychology, 85, 258276.
Huang C.-Y., & Weng R.-H. (2012). Exploring the antecedents and consequences of mentoring relationship effectiveness in the healthcare environment. Journal of Management and Organization, 18, 685701.
Jain A. K., Giga S. I., & Cooper C. L. (2011). Social power as a means of increasing personal and organizational effectiveness: The mediating role of organizational citizenship behavior. Journal of Management and Organization, 17, 412432.
Kacmar K. M., & Baron R. A. (1999). Organizational politics: The state of the field, links to related processes, and an agenda for future research. In G. Ferris (Ed.), Research in personnel and human resource management (pp. 139). Greenwich, CT: JAI Press.
Kacmar K. M., & Ferris G. R. (1991). Perceptions of organizational politics scale (POPS): Development and construct validation. Educational and Psychological Measurement, 51, 193205.
Kahn K. B. (1996). Interdepartmental integration. A definition with implications for product development performance. Journal of Product Innovation Management, 13, 137151.
Kapoutsis I., Papalexandris A., Nikolopoulos A., Hochwarter W. A., & Ferris G. R. (2011). Politics perceptions as moderator of the political skill–job performance relationship: A two-study, cross-national, constructive replication. Journal of Vocational Behavior, 78, 123135.
Karreman D., & Alvesson M. (2001). Making newsmakers: Conversational identity at work. Organization Studies, 22, 5989.
Katz D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9, 131146.
Konovsky M. A., & Organ D. W. (1996). Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17, 253266.
Lahiri S., Pérez-Nordtvedt L., & Renn R. W. (2008). Will the new competitive landscape cause your firm’s decline? It depends on your mindset. Business Horizons, 51, 311320.
Larsson G., Sjöberg M., Nilsson S., Alvinius A., & Bakken B. (2007). Indirect leadership: A quantitative test of a qualitatively developed model. Leadership and Organization Development Journal, 28, 771783.
Lee J., & Peccei R. (2011). Discriminant validity and interaction between perceived organizational support and perceptions of organizational politics: A temporal analysis. Journal of Occupational and Organizational Psychology, 84, 686702.
Lee K., & Allen N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87, 131142.
LePine J. A., Erez A., & Johnson D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87, 5265.
Li N., Liang J., & Crant J. M. (2010). The role of proactive personality in job satisfaction and organizational citizenship behavior: A relational perspective. Journal of Applied Psychology, 95, 395404.
Lievens F., De Corte W., & Schollaert E. (2008). A closer look at the frame-of-reference effect in personality scale scores and validity. Journal of Applied Psychology, 93, 268279.
Luthans F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23, 695706.
Luthans F., Avey J. B., Avolio B. J., & Peterson S. (2010). The development and resulting performance impact of positive psychological capital. Human Resource Development Quarterly, 21, 4166.
Masten A.S. (2001). Ordinary magic: Resilience process in development. American Psychologist, 56, 227239.
McDonough E. F. III (2000). Investigation of factors contributing to the success of cross-functional teams. Journal of Product Innovation Management, 17, 221235.
Miller B. K., Rutherford M. A., & Kolodinsky R. W. (2008). Perceptions of organizational politics: A meta-analysis of outcomes. Journal of Business and Psychology, 22, 209222.
Nahapiet J., & Ghoshal S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23, 242268.
Nembhard I. M., & Edmondson A. C. (2006). Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior, 27, 941966.
Noblet A. J., McWilliams J., Teo S. T., & Rodwell J. J. (2006). Work characteristics and employee outcomes in local government. International Journal of Human Resource Management, 17, 18041818.
Organ D.W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Paillé P. (2011). Perceived stressful work, citizenship behavior and intention to leave the organization in a high turnover environment: Examining the mediating role of job satisfaction. Journal of Management Research, 3, 116.
Park C. H., Song J. H., Yoon S. W., & Kim J. (2013). A missing link: Psychological ownership as a mediator between transformational leadership and organizational citizenship behavior. Human Resource Development International, 16, 558574.
Parker C. P., Dipboye R. L., & Jackson S. L. (1995). Perceptions of organizational politics: An investigation of antecedents and consequences. Journal of Management, 21, 891912.
Perrewé P. L., Ferris G. R., Frink D. D., & Anthony W. P. (2000). Political skill: An antidote for workplace stressors. Academy of Management Executive, 14, 115123.
Podsakoff P. M., MacKenzie S. B., Paine J. B., & Bachrach D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513563.
Podsakoff N. P., Whiting S. W., Podsakoff P. M., & Blume B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94, 122141.
Porter M. E. (1996). What is strategy? Harvard Business Review, 74, 6181.
Ramanujam R., & Rousseau D. M. (2006). The challenges are organizational not just clinical. Journal of Organizational Behavior, 27, 811827.
Russo M., Guo L., & Baruch Y. (2014). Work attitudes, career success and health: Evidence from China. Journal of Vocational Behavior, 84, 248258.
Schaufeli W. B., & Bakker A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25, 293315.
Shin S. J., & Zhou J. (2003). Transformational leadership, conversation, and creativity: Evidence from Korea. Academy of Management Journal, 46, 703714.
Shin Y. (2012). CEO ethical leadership, ethical climate, climate strength, and collective organizational citizenship behavior. Journal of Business Ethics, 108, 299312.
Smith C., Organ D. W., & Near J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653663.
Spector P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9, 221232.
Stephens J. P., Heaphy E. D., Carmeli A., Spreitzer G. M., & Dutton J. E. (2013). Relationship quality and virtuousness: Emotional carrying capacity as a source of individual and team resilience. Journal of Applied Behavioral Science, 49, 1341.
Syrek C. J., Apostel E., & Antoni C. H. (2013). Stress in highly demanding IT jobs: Transformational leadership moderates the impact of time pressure on exhaustion and work-live balance. Journal of Occupational Health Psychology, 18, 252261.
Thomas R., & Davies A. (2005). Theorizing the micro-politics of resistance: New public management and managerial identities in the UK public services. Organization Studies, 26, 683706.
Tierney P., & Farmer S. M. (2002). Creative self-efficacy: Potential antecedents and relationship to creative performance. Academy of Management Journal, 45, 11371148.
Tipu S. A. A., Ryan J. C., & Fantazy K. A. (2012). Transformational leadership in Pakistan: An examination of the relationship of transformational leadership to organizational culture and innovation propensity. Journal of Management and Organization, 18, 461480.
Vigoda E. (2000). Organizational politics, job attitudes, and work outcomes: Exploration and implications for the public sector. Journal of Vocational Behavior, 57, 326347.
Wang P., & Walumbwa F. O. (2007). Family-friendly programs, organizational commitment, and work withdrawal: The moderating role of transformational leadership. Personnel Psychology, 60, 397427.
Wayne S. J., & Green S. A. (1993). The effects of leader–member exchange on employee citizenship and impression management behavior. Human Relations, 46, 14311440.
Wei Y.-C. (2012). Person-organization fit and organizational citizenship behavior: Time perspective. Journal of Management and Organization, 18, 833844.
Weick K. E. (1995). Sensemaking in organizations. Thousand Oaks, CA: Sage.
Whitman D. S., Caleo S., Carpenter N. C., Horner M. T., & Bernerth J. B. (2012). Fairness at the collective level: A meta-analytic examination of the consequences and boundary conditions of organizational justice climate. Journal of Applied Psychology, 97, 776791.
Williams L. J., & Anderson S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601617.
Yen W.-W. (2015). Relationships among perceptions of organizational politics (POPs), work motivation and salesperson performance. Journal of Management & Organization, 21, 203216.
Youssef C. M., & Luthans F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resiliency. Journal of Management, 33, 774800.
Yukl G. (2006). Leadership in organizations (6th ed.), Upper Saddle River, NJ: Prentice Hall.
Zahra S., & Hayton J. C. (2008). The effect of international venturing on firm performance: The moderating influence of absorptive capacity. Journal of Business Venturing, 23, 195220.
Recommend this journal

Email your librarian or administrator to recommend adding this journal to your organisation's collection.

Journal of Management & Organization
  • ISSN: 1833-3672
  • EISSN: 1839-3527
  • URL: /core/journals/journal-of-management-and-organization
Please enter your name
Please enter a valid email address
Who would you like to send this to? *
×

Keywords:

Metrics

Full text views

Total number of HTML views: 1
Total number of PDF views: 84 *
Loading metrics...

Abstract views

Total abstract views: 647 *
Loading metrics...

* Views captured on Cambridge Core between 23rd February 2017 - 24th February 2018. This data will be updated every 24 hours.