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Dialogue management for co-operative knowledge based systems

Published online by Cambridge University Press:  07 July 2009

S. P. Stenton
S. P. Stenton
Affiliation:
Hewlett-Packard Ltd, Bristol Research Centre
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Abstract

This review presents a brief survey of approaches to describing dialogues with computers which are relevant to improving communication between users and knowledge based systems. One approach to achieving improvements is to exploit the conventions of human communication. The review draws together some of the work on co-operative behavour which reflects these conventions. An analysis is presented which goes some way towards identifying the knowledge required and the issues to be tackled.

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Type
Research Article
Information
The Knowledge Engineering Review , Volume 2 , Issue 2 , June 1987 , pp. 99 - 122
Copyright
Copyright © Cambridge University Press 1987

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