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Advancing interprofessional education in communication

Published online by Cambridge University Press:  22 June 2021

Haley Buller Open the ORCID record for Haley Buller [Opens in a new window] ,
Betty R. Ferrell Open the ORCID record for Betty R. Ferrell [Opens in a new window] ,
Judith A. Paice ,
Myra Glajchen  and
Trace Haythorn
Haley Buller*
Affiliation:
Division of Nursing Research and Education, City of Hope National Medical Center, Duarte, CA91010
Betty R. Ferrell
Affiliation:
Division of Nursing Research and Education, City of Hope National Medical Center, Duarte, CA91010
Judith A. Paice
Affiliation:
Feinberg School of Medicine, Division of Hematology-Oncology, Northwestern University, Chicago, IL
Myra Glajchen
Affiliation:
MJHS Institute for Innovation in Palliative Care, New York, NY
Trace Haythorn
Affiliation:
Association for Clinical Pastoral Education (ACPE), Atlanta, GA30308
*
Author for correspondence: Haley Buller, Division of Nursing Research and Education, City of Hope National Medical Center, 1500 E. Duarte Road, Pop Sci Bldg 173, Duarte, CA91010, USA. E-mail: hbuller@coh.org
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Abstract

Objective

The objective of this training project is to develop and host Interprofessional Communication courses to improve interdisciplinary communication in oncology care. The initial national course was held in a virtual format and included pre- and post-course participant data. The curriculum was developed with support from the National Cancer Institute.

Methods

A virtual two-day course was held to equip nurses, social workers, and chaplains with vital communication skills in oncology practice, so that they could return to their home institutions and teach communication skills to other healthcare professionals, with the intention of making improved communication a quality improvement goal. Fifty-two participants were selected through an application process to attend the virtual course in two-person interprofessional teams (e.g., nurse and chaplain, or social worker and nurse). The Interprofessional Communication Curriculum was based on the National Consensus Project for Quality Palliative Care's eight domains of quality palliative care. The six online modules developed by the investigators were presented in lectures, supplemented by discussion groups, role plays, and other methods of experiential learning.

Results

Pre- and post-course results identified areas of communication, which are a priority for improvement by oncology clinicians. Participant goals identified specific strategies to be implemented by participants in their settings.

Significance of results

The need for communication training was clearly demonstrated across professions in this national training course. Participants were able to apply course content to their goals for quality improvement in cancer settings.

Keywords

ChaplaincyCommunicationInterprofessional educationPalliative care nursingPalliative social work
Type
Original Article
Information
Palliative & Supportive Care , Volume 19 , Issue 6 , December 2021 , pp. 727 - 732
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Copyright
Copyright © The Author(s), 2021. Published by Cambridge University Press

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