Beach, M.C. and Inui, T. 2006: Relationship-centered care. A constructive reframing. Journal of General Internal Medicine 21 (Suppl 1), S3–S8.
Beasley, J.W., Hankey, T.H., Erickson, R., Stange, K.C., Mundt, M., Elliott, M., Weisen, P. and Bobula, J. 2004: How many problems do family physicians manage at each encounter? A WReN study. Annals of Family Medicine 2, 405–410.
Berenson, R.A. and Rich, E.C. 2010: US approaches to physician payment: the deconstruction of primary care. Journal of General Internal Medicine 25, 613–618.
Boeije, H. 2002: A purposeful approach to the constant comparative method in the analysis of qualitative interviews. Quality and Quantity 36, 391–409.
Bolen, S.D., Bricker, E., Samuels, T.A., Yeh, H.C., Marinopoulos, S.S., McGuire, M., Abuid, M. and Brancati, F.L. 2009: Factors associated with intensification of oral diabetes medications in primary care provider-patient dyads: a cohort study. Diabetes Care 32, 25–31.
Bolen, S.D., Samuels, T.A., Yeh, H.C., Marinopoulos, S.S., McGuire, M., Abuid, M. and Brancati, F.L. 2008: Failure to intensify antihypertensive treatment by primary care providers: a cohort study in adults with diabetes mellitus and hypertension. Journal of General Internal Medicine 23, 543–550.
Bradley, E.H., Curry, L.A. and Devers, K.J. 2007: Qualitative data analysis for health services research: developing taxonomy, themes, and theory. Health Services Research 42, 1758–1772.
Dorr, D.A., Wilcox, A., Burns, L., Brunker, C.P., Narus, S.P. and Clayton, P.D. 2006: Implementing a multidisease chronic care model in primary care using people and technology. Disease Management 9, 1–15.
Engel, G.L. 1977: The need for a new medical model: a challenge for biomedicine. Science 196, 129–136.
Epstein, R.M., Fiscella, K., Lesser, C.S. and Stange, K.C. 2010: Why the nation needs a policy push on patient-centered health care. Health Affairs (Millwood) 29, 1489–1495.
Fortin, M., Lapointe, L., Hudon, C. and Vanasse, A. 2005: Multimorbidity is common to family practice: is it commonly researched? Canadian Family Physician 51, 244–245.
Glaser, B. 1965: The constant comparative method of qualitative analysis. Social Problems 12, 436–445.
Grant, R., Adams, A.S., Trinacty, C.M., Zhang, F., Kleinman, K., Soumerai, S.B., Meigs, J.B. and Ross-Degnan, D. 2007: Relationship between patient medication adherence and subsequent clinical inertia in type 2 diabetes glycemic management. Diabetes Care 30, 807–812.
Grant, R.W., Ashburner, J.M., Hong, C.C., Chang, Y., Barry, M.J. and Atlas, S.J. 2011: Defining patient complexity from the primary care physician’s perspective: a cohort study. Annals of Internal Medicine 155, 797–804.
Hong, C.S., Atlas, S.J., Chang, Y., Subramanian, S.V., Ashburner, J.M., Barry, M.J. and Grant, R.W. 2010: Relationship between patient panel characteristics and primary care physician clinical performance rankings. JAMA 304, 1107–1113.
Krein, S.L., Hofer, T.P., Kerr, E.A. and Hayward, R.A. 2002: Whom should we profile? Examining diabetes care practice variation among primary care providers, provider groups, and health care facilities. Health Services Research 37, 1159–1180.
Margolius, D. and Bodenheimer, T. 2010: Transforming primary care: from past practice to the practice of the future. Health Affairs (Millwood) 29, 779–784.
Martin, C. and Sturmberg, J. 2009: Complex adaptive chronic care. Journal of Evaluation in Clinical Practice 15, 571–577.
Morrison, I. and Smith, R. 2000: Hamster health care. BMJ 321, 1541–1542.
Parchman, M.L., Pugh, J.A., Romero, R.L. and Bowers, K.W. 2007: Competing demands or clinical inertia: the case of elevated glycosylated hemoglobin. Annals of Family Medicine 5, 196–201.
Parchman, M.L., Romero, R.L. and Pugh, J.A. 2006: Encounters by patients with type 2 diabetes – -complex and demanding: an observational study. Annals of Family Medicine 4, 40–45.
Reid, R.J., Coleman, K., Johnson, E.A., Fishman, P.A., Hsu, C., Soman, M.P., Trescott, C.E., Erikson, M. and Larson, E.B. 2010: The group health medical home at year two: cost savings, higher patient satisfaction, and less burnout for providers. Health Affairs (Millwood) 29, 835–843.
Samuels, T.A., Bolen, S., Yeh, H.C., Abuid, M., Marinopoulos, S.S., Weiner, J.P., McGuire, M. and Brancati, F.L. 2008: Missed opportunities in diabetes management: a longitudinal assessment of factors associated with sub-optimal quality. Journal of General Internal Medicine 23, 1770–1777.
Schoen, C., Osborn, R., How, S.K., Doty, M.M. and Peugh, J. 2009: In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008. Health Affairs (Millwood) 28, w1–16.
Simmons, D., Lillis, S., Swan, J. and Haar, J. 2007: Discordance in perceptions of barriers to diabetes care between patients and primary care and secondary care. Diabetes Care 30, 490–495.
Stange, K.C. 2009a: A science of connectedness. Annals of Family Medicine 7, 387–395.
Stange, K.C. 2009b: The generalist approach. Annals of Family Medicine 7, 198–203.
Stange, K.C. 2009c: The problem of fragmentation and the need for integrative solutions. Annals of Family Medicine 7, 100–103.
Wilson, M.S., Joiner, K.A., Inzucchi, S.E., Mulligan, G.J., Mechem, M.F., Gross, C.P. and Coleman, D.L. 2006: Improving clinical productivity in the academic setting: a novel incentive plan based on utility theory. Academic Medicine 81, 306–313.