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SUSTAINABILITY THROUGH THE DIGITALIZATION: EXPLORING POTENTIALS AND DESIGNING VALUE CO-CREATION ARCHITECTURES FOR PRODUCT-SERVICE-SYSTEMS

Published online by Cambridge University Press:  27 July 2021

Michel Scholtysik ,
Jannik Reinhold ,
Christian Koldewey  and
Roman Dumitrescu
Michel Scholtysik*
Affiliation:
Universität Paderborn - Heinz Nixdorf Insitut
Jannik Reinhold
Affiliation:
Universität Paderborn - Heinz Nixdorf Insitut
Christian Koldewey
Affiliation:
Universität Paderborn - Heinz Nixdorf Insitut
Roman Dumitrescu
Affiliation:
Universität Paderborn - Heinz Nixdorf Insitut Fraunhofer Research Institute for Mechatronic Systems Design IEM
*
Scholtysik, Michel, Universität Paderborn - Heinz Nixdorf Insitut, Advanced Systems Engineering, GermanyMichel.Scholtysik@hni.upb.de

Abstract

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Digitalization and sustainability are major challenges for today's manufacturing industry. While digitalization is characterized by the incorporation of digital technologies in the products and services as well as the value creation architectures, sustainability requires them to balance economic, environmental and social issues. In both areas, especially Product Service Systems (PSS) are constantly gaining importance. This results in so called smart PSS that integrate digital technologies as well as sustainable PSS which aim at a positive impact on sustainability. Both two concepts cannot be clearly delimited since smart PSS might be designed for sustainability as well and sustainable PSS might be used with digital technologies. This paper aims to investigate the interrelations. To that, digitalization patterns of products and services are evaluated regarding their sustainable impact. The evaluation is conducted by a survey in research and industry. Furthermore, the design of the underlying value creation architecture is investigated. Here, a methodology is proposed enabling companies to optimize their value creation architecture.

Keywords

Product-Service Systems (PSS)SustainabilityService designDigitalizationValue Co-Creation
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 2871 - 2880
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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