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A Concept for Physiological User Description in the Context of Dual User Integration

Published online by Cambridge University Press:  26 July 2019


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In order to ensure the user's acceptance towards a product, the user has to be captured with all his facets and requirements. In this context, many user-centred design methods only focus on single aspects such as subjective expectation or ergonomic product design. Correlations and connections or a common consideration of several user parameters are often neglected, even if this can provide useful information for improving the design of products. Dual user integration tries to close this gap to a certain extent and considers the user's subjective expectation in combination with their physiological capacities. An integral part of this approach is a target-oriented evaluation of the user. Currently available methods of physiological and subjective evaluation of the user are only partially applicable for dual user integration. Especially physiological measurement techniques are time-consuming and expensive. For this reason, this contribution presents a new concept for capturing and describing the physiological capacity of the user via semantic differentials. Thereby, motor functions, cognition and perception are considered.

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