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Complaints against psychiatrists: a five year study

  • Keith Ingram and Leena Roy (a1)
Abstract

Complaints made against doctors are increasingly important given the current emphasis on consumerism in the National Health Service and the publication of the report of the Wilson Committee which reviews complaints procedures. There have also been recent changes in medical indemnity and increased litigation. The origins of complaints made against psychiatrists were studied. Most complaints were made by relatives and advocates rather than the patients themselves and half were made after the patient was discharged from hospital. It was found that most complaints arose out of a breakdown of communication between psychiatrist and patient.

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Copyright
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
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References
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Bradley, J. (1989) Malpractice in psychiatry. Medico-legal. Journal 57, part 3, 164173.
Department of Health (1994) Being Heard: the report of a review committee on NHS complaints procedures. London: Department of Health.
Slawson, P. F. G. & Guggenheim, F. G. (1984) Psychiatric malpractice: a review of the national loss experience. American Journal of Psychiatry, 141, 979981.
World Health Organization (1978) Mental Disorders: Glossary and Guide to their Classification in Accordance with the Ninth Revision of the International Classification of Diseases (ICD–9). Geneva: WHO.
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BJPsych Bulletin
  • ISSN: 0955-6036
  • EISSN: 1472-1473
  • URL: /core/journals/bjpsych-bulletin
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Complaints against psychiatrists: a five year study

  • Keith Ingram and Leena Roy (a1)
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