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‘Help is at Hand’ on the web – what do our readers think?

  • Philip Timms (a1), Deborah Hart (a2), Alexandra Cohen (a2), Martin Briscoe (a3) and Mike McClure (a2)...
Abstract
Aims and Method

To describe the development of public education materials provided by the Royal College of Psychiatrists in the ‘Help is at Hand’ series of leaflets, and to assess the acceptability and usefulness of information about mental health on the College website by analysis of the online responses of those accessing this information.

Results

More than 4000 responses to 14 of the ‘Help is at Hand’ leaflets were analysed. Ratings were generally high, with the exception of the statement ‘This leaflet talks down to me’. Free text responses were generally positive.

Clinical Implications

The College website is an accessible source of high-quality mental health information of the sort demanded by both service users and current health policy.

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Copyright
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
References
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Charnock, D., Shepperd, S., Needham, G., et al (1999) DISCERN: an instrument for judging the quality of written consumer health information on treatment choices. Journal of Epidemiology and Community Health, 53, 105111.
Coulter, A., Entwistle, V. & Gilbert, D. (1998) Informing Patients. London: King's Fund.
Currie, C., Dimambro, P., Joice, A., et al (2002) Evaluating the quality of educational materials about schizophrenia. Psychiatric Bulletin, 26, 9698.
Humfress, H. & Schmidt, U. (1999) Readability of user leaflets. Psychiatric Bulletin, 23, 272276.
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BJPsych Bulletin
  • ISSN: 0955-6036
  • EISSN: 1472-1473
  • URL: /core/journals/bjpsych-bulletin
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‘Help is at Hand’ on the web – what do our readers think?

  • Philip Timms (a1), Deborah Hart (a2), Alexandra Cohen (a2), Martin Briscoe (a3) and Mike McClure (a2)...
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