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Intensive case management: putting it into practice

Published online by Cambridge University Press:  02 January 2018

Frank Holloway ,
Morag Murray ,
Clare Squire  and
Jerome Carson
Frank Holloway*
Affiliation:
Bethlem and Maudsley NHS Trust
Morag Murray
Affiliation:
Brixton Sector
Clare Squire
Affiliation:
East Lambeth Continuing Care Team
Jerome Carson
Affiliation:
Institute of Psychiatry, London
*
∗Correspondence
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Abstract

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The first 18 months of operation of a team providing high intensity case management is presented. A key-worker/co-worker system was adopted, with regular team meetings to review the progress of all clients. Low case-loads (10 clients per case manager) enabled the team to carry out detailed assessments of need, offer assertive outreach and crisis intervention and coordinate complex packages of community care. The case management team provided an accessible and effective service. However, not all patients appeared to benefit and the intensive nature of the work was very demanding on staff.

Information

Type
Original Papers
Information
Psychiatric Bulletin , Volume 20 , Issue 7 , July 1996 , pp. 395 - 397
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © Royal College of Psychiatrists, 1996

Footnotes

This paper is based on a talk given at the TAPS 9th Annual Conference in July 1994. Intensive case management putting it into practice

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This paper is based on a talk given at the TAPS 9th Annual Conference in July 1994. Intensive case management putting it into practice Google Scholar
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