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What is the Role of Technology in Recruitment and Selection?

Published online by Cambridge University Press:  04 February 2021

Ioannis Nikolaou
Athens University of Economics and Business (Greece)
E-mail address:


We explore a number of new developments in the field of employee recruitment and selection with a focus on recent technological developments. We discuss examples of technological developments across the four stages of the recruitment and selection process. In the attraction stage we discuss how on-line/internet recruitment and especially social networking websites have changed dramatically the focus of attracting candidates effectively. In the next stage of screening, we discuss how cybervetting and applicant tracking systems offer opportunities but also threats for recruiters and candidates. In the third stage of employee selection, we focus especially on two new selection methods; the asynchronous/digital interview and gamification/games-based assessment, along with the critical role and impact applicant reactions have on the selection process. Finally, we briefly discuss the main technological developments in on-boarding and socialization, and we conclude with a few suggestions for future research in this field.

Research Article
© Universidad Complutense de Madrid and Colegio Oficial de Psicólogos de Madrid 2021

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Conflicts of Interest: None.

Funding Statement: This work was supported with funding by the Athens University of Economics & Business Research Centre (EΡ-3069-01).


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