Andrews, F. & Withey, S. B. (1976) Sociol Indicators of Well-Being: Americans’ Perceptions of Quality of Life. New York: Plenum Press.
Banks, M. H. & Jackson, P. R. (1982) Unemployment and risk of minor psychiatric disorder in young people: cross sectional and longitudinal evidence. Psychological Medicine, 12, 789–798.
Banks, M. H., Clegg, C. W., Jackson, P. R., et al (1980) The use of the General Health Questionnaire as an indicator of mental health occupational studies. Journal of Occupational Psychology, 53, 187–194.
Department of Health (1995) Health Survey for England, 1994 – 5. London: Department of Health.
Department of Health, Social Services and Public Safety (2004) Inspection of Social Work in Mental Health Services. Belfast: Department of Health, Social Services and Public Safety.
Eborall, C. & Garmeson, K. (2001) Desk Research on Recruitment and Retention in Social Care and Social Work. London: Business and Industrial Market Research.
Employers’ Organisation & Provincial Employers’ Organisations (2002) Local Government Recruitment and Retention Survey. London: Employers’ Organisation & Provincial Employers’ Organisations.
Goldberg, D. (1992) General Health Questionnaire (GHQ–12). Windsor: NFER-Nelson.
Goldberg, D. & Huxley, P. (1992) Common Mental Disorder: A Bio-Social Model. London: Routledge.
Joseph, M. & Conrad, A. (1979) Social work influence on interdisciplinary ethical decision making in health care settings. Health and Social Work, 14, 22–30.
Karasek, R. (1979) Job demands, job decision latitude and mental strain. Implications for job redesign. Administrative Quarterly, 24, 285–308.
Lloyd, C. & King, R. (2002) Social work, stress and burnout: a review. Journal of Mental Health, 11, 255–265.
Maslach, C. & Jackson, S. E. (1986) Manual of the Maslach Burnout Inventory (2nd edn). Palo Alto, CA: Consulting Psychologists Press.
McLean, J. & Andrew, T. (2000) Commitment, satisfaction, stress and control among social services managers and social workers in the UK. Administration in Social Work, 23, 93–117.
National Audit Office (2002) Comprehensive Performance Assessment. Local Authority National Report. London: National Audit Office.
Pajak, S., Mears, A., Kendall, T., et al (2003) Workload and Working Patterns in Consultant Psychiatrists. An Investigation into Occupational Pressures and Burdens. Project Report – June 2003. London: Royal College of Psychiatrists’ Research Unit. http://www.rcpsych.ac.uk/cru/complete/workloadreport.pdf
Prosser, D., Johnson, S., Kuipers, E., et al (1996) Mental health, ‘burnout’ and job satisfaction among hospital and community-based mental health. British Journal of Psychiatry, 169, 334–337.
Ross, E. (1993) Preventing burnout among social workers in the field of AIDS/HIV. Social Work in Health Care, 18, 91–108.
Siefert, K., Jayaratne, S. & Chess, W. (1991) Job-satisfaction, burnout and turnover in health care social workers. Health and Social Work, 16, 193–202.
Tabachnick, B. G. & Fidell, L. S. (2001) Using Multivariate Statistics (4th edn). Boston: Allyn & Bacon.
Zunz, S. (1998) Resiliency and burnout: protective factors for human service managers. Administration in Social Work, 22, 39–54.