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Healthcare professionals’ experiences in using a patient-reported outcome tool (PRO-Pall) to identify symptoms and problems in palliative care: A mixed-methods study

Published online by Cambridge University Press:  11 September 2025

Tine Ikander*
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark
Heidi Bergenholtz
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark Research Support Unit, Zealand University Hospital, Roskilde, Denmark Department of Surgery, Holbaek Hospital, Holbaek, Denmark
Henriette Sørensen
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark
Marie Paine
Affiliation:
Department of Respiratory Medicine and Infectious Diseases, Bispebjerg and Frederiksberg Hospital, Copenhagen, Denmark
Mikael Skytte
Affiliation:
Holbæk Municipality, Holbæk, Denmark
Ida Refer
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark
Elise Christensen
Affiliation:
Center for Clinical Research and Prevention, Frederiksberg Hospital, Copenhagen, Denmark The Danish Health Data Authority, The National PRO-secretariat, Copenhagen, Denmark
Mette Raunkiaer
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark
Cecilie Egholm
Affiliation:
REHPA, The Danish Knowledge Centre for Rehabilitation and Palliative Care, Odense University Hospital, Nyborg, Denmark Department of Clinical Medicine, University of Southern Denmark, Odense, Denmark
*
Corresponding author: Tine Ikander; Email: tine.moller.ikander@rsyd.dk
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Abstract

Objectives

This study aimed to investigate healthcare professionals’ experiences with using the PRO Palliative Care questionnaire (PRO-Pall) to identify palliative care symptoms and problems in non-specialized palliative care settings among patients with heart, lung, and kidney disease, and cancer. The study also investigated the PRO-Pall’s potential to ensure further initiatives and care.

Methods

A national, multicenter, observational study employing a mixed-methods approach. It includes quantitative analysis using an evaluation survey (n = 286) and qualitative analysis from workshops (n = 11). Quantitative data were analyzed descriptively, while qualitative data were analyzed thematically.

Results

Quantitative and qualitative data were organized according to 3 a priori-defined themes: Theme 1: Assessment of palliative symptoms, Theme 2: Support for dialogue, and Theme 3: Timely initiation of initiatives and care. The evaluation survey and qualitative interviews with healthcare professionals indicated that it was valuable to use PRO-Pall in a non-specialist palliative context to screen for symptoms and problems, as well as to initiate actions. PRO-Pall helped to structure the dialogue and had a positive effect on the quality of the conversation.

Significance of results

The findings highlight that it can be valuable to utilize the PRO-Pall in general palliative care settings for patients with heart, lung, or kidney diseases as well as cancer. When implementing PRO-Pall in practice, it is crucial to carefully consider the entire process, from administering the questionnaire to planning initiatives informed by patients’ PRO responses.

Information

Type
Original Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2025. Published by Cambridge University Press.
Figure 0

Figure 1. Illustration of the mixed-methods synthesis of data.

Figure 1

Table 1. Number of workshops and participant characteristics

Figure 2

Table 2. Results evaluation survey (n = 286)

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