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Ensuring data quality in the water sector: Challenges, framework and best practices

Published online by Cambridge University Press:  08 May 2026

Sergi Baena Miret*
Affiliation:
CETaqua , Spain
Tessa Vrijhoeven
Affiliation:
KWR Water Research Institute , Netherlands
Aron Akson
Affiliation:
KWR Water Research Institute , Netherlands
Andrea Vedruccio
Affiliation:
Engineering Ingegneria Informatica S.p.A, Italy
Siddharth Seshan
Affiliation:
KWR Water Research Institute , Netherlands
David Rosado Rodríguez
Affiliation:
CETaqua , Spain
Javier Haro Reyes
Affiliation:
HIDRALIA, Spain
Suze Van der Meulen
Affiliation:
Puur Water & Natuur, Netherlands
Matteo Basile
Affiliation:
Engineering Ingegneria Informatica S.p.A, Italy
Eloisa Vargiu
Affiliation:
CETaqua , Spain
Gerasimos Antzoulatos
Affiliation:
Centre for Research and Technology-Hellas , Greece
Stefanos Vrochidis
Affiliation:
Centre for Research and Technology-Hellas , Greece
*
Corresponding author: Sergi Baena Miret; Email: sergibaena94@gmail.com
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Abstract

Data quality poses a significant challenge in the water sector. Inconsistent, fragmented and poor-quality data slow down digital transformation, making algorithms and water models less reliable and harder to validate. This article introduces the WATERVERSE Data Quality Framework, a domain-specific approach tailored to the curation, assessment and improvement of time-series data in the water sector. By quantifying data quality across completeness, consistency, timeliness, uniqueness, and validity, the framework provides a structured reference for future initiatives. It encompasses essential elements, including data governance, assessment, improvement, reporting, and monitoring, and is operationalised through two tools integrated in a Water Data Management Ecosystem: a Data Quality Assessment tool and a Data Validation and Reconciliation tool. We demonstrate the framework on two pilots: hourly Spanish metering data and Dutch conductivity time series. The iterative assessment–reconciliation cycle demonstrated measurable improvements in data quality scores; for example, timeliness for a problematic Spanish meter increases from 52% to 100%, while validity for Dutch conductivity sensors rises from 67%/59% to 96%/92%, respectively. These results show that the framework enhances data reliability and that its architecture is sufficiently flexible and scalable to support adaptation to other domains that depend on high-quality time-series data.

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Type
Research Article
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2026. Published by Cambridge University Press
Figure 0

Figure 1. The WATERVERSE Data Quality Framework and its operationalisation within the WDME. (a) Conceptual view of the framework, highlighting the iterative assessment–improvement–reassessment cycle and its relationship with governance, reporting and monitoring. (b) Example of workflow implementation within the WDME mashup environment. (c) Scheduler interface supporting repeated execution of the cycle for continuous data-quality management.Figure 1. long description.

Figure 1

Table 1. Data quality assessment results for Spanish smart metering data (overall average and meters 264 and 202) and Dutch conductivity data (sensors 1 and 2), before and after DVR-tool applicationTable 1. long description.

Figure 2

Figure 2. Results of the data quality assessment for meter 202 of the Spanish pilot across the five dimensions for the variable DELTA (Spanish smart metering data) (a) before conducting quality improvements using the DVR-tool and (b) after conducting quality improvements using the DVR-tool. (c) A time-series plot that illustrates an example of the data validation and reconciliation process performance, showcasing the detected anomalies and the reconciled values from a Random Forest Regression model.Figure 2. long description.

Figure 3

Figure 3. Results of the data quality assessment for the two conductivity sensors of the Dutch pilot across the five dimensions (a) before conducting quality improvements using the DVR-tool and (b) after conducting quality improvements using the DVR-tool. A time-series plot that illustrates an example of the data validation and reconciliation process performance, showcasing the detected anomalies and the reconciled values from a Random Forest Regression model for (c) conductivity sensor 1 and (d) conductivity sensor 2.Figure 3. long description.

Figure 4

Table 2. Model performance of the random forest regression model for reconciliation of anomalous data for meter 202 in the Spanish pilot, and for conductivity sensors 1 and 2 in the Dutch pilotTable 2. long description.

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Author comment: Ensuring data quality in the water sector: Challenges, framework and best practices — R0/PR1

Comments

Dear Editors,

On behalf of all co-authors, I am pleased to submit our manuscript entitled “Ensuring Data Quality in the Water Sector: Challenges, Framework, and Best Practices” for consideration as a Research Article in Cambridge Prisms: Water, for the themed collection “Digital Innovation in Water Management: From Data Foundations to Autonomous Systems.”

Water utilities increasingly rely on high-frequency operational time-series data (e.g., smart metering and online water-quality sensing) to support analytics, forecasting, and digital-twin decision support. However, these ambitions are frequently constrained by inconsistent, siloed, and unreliable data. In this paper we introduce the WATERVERSE Data Quality Framework, a domain-specific, tool-supported framework designed to assess and improve water-sector time-series data through an iterative assessment–reconciliation–reassessment cycle. The framework operationalises five core data quality dimensions (completeness, consistency, timeliness, uniqueness, and validity) and is implemented through two integrated services within a Water Data Management Ecosystem: a Data Quality Assessment (DQA) tool and a Data Validation and Reconciliation (DVR) tool.

We demonstrate the framework in two real-world pilots: hourly Spanish smart-meter consumption data and hourly Dutch conductivity sensor data. The results show measurable improvements in quality scores after reconciliation (e.g., timeliness improvements for a problematic Spanish meter and validity improvements for Dutch conductivity sensors), illustrating how the framework can strengthen data foundations for digital transformation and digital-twin readiness. Beyond the pilot outcomes, we explicitly discuss limitations of rule-based verification and outline future safeguards (e.g., physics-informed plausibility checks, uncertainty quantification, and cross-sensor constraints).

We confirm that this manuscript is original, has not been published previously, and is not under consideration elsewhere. All authors have approved the submitted version and agree to be accountable for the work.

Data and materials availability: The operational datasets used in the pilots are subject to third-party, privacy, and contractual restrictions. Access may be granted upon reasonable request to the corresponding author, subject to approval by the respective data owners and applicable legal requirements. The configuration of the assessment rules and the reconciliation approach are described in the manuscript and supplementary material.

Conflicts of interest: The authors declare no conflicts of interest.

We believe the manuscript aligns strongly with the collection’s focus on data foundations, quality control, integration, and the pathway from early digital initiatives to more advanced, automated water systems. We appreciate your consideration and look forward to the opportunity to contribute to Cambridge Prisms: Water.

Sincerely,

Sergi Baena-Miret (Corresponding Author)

CETAQUA, Cornellà de Llobregat, Catalonia, Spain

Email: sergio.baena@cetaqua.com

On behalf of all co-authors

Review: Ensuring data quality in the water sector: Challenges, framework and best practices — R0/PR2

Conflict of interest statement

Reviewer declares none.

Comments

The manuscript „Ensuring Data Quality in the Water Sector: Challenges, Framework, and Best Practices“ brings the new WATERVERSE Data Quality Framework applied in a structured data improvement cycle with two tools within the WATERVERSE Water Data Management Ecosystem, and contributing to Data Foundations segment of the Digital Innovation in Water Management. The authors explain the importance of the WATERVERSE framework for sophisticated modelling and simulation in sustainable water management sector challenged today with inconsistent and fragmented data from differing sources affecting reliable algorithms and water models. The proposed WATERVERSE assessment and data reconciliation addresses the organizational, architectural, and contextual data foundations. The two tools: the Data Quality Assessment tool and the Data Validation and Reconciliation tool are demonstrated on two simple pilots: hourly Spanish metering data and Dutch conductivity time series. Four out of the five key proposed framework dimensions (completeness, consistency, timeliness, uniqueness, and validity) applied in the assessment tool were improved for two pilot water sector time-series datasets. The value of this contribution is in providing the concept proof for the application of the proposed framework using the two tools for systematic evaluation of data quality practices in water utilities. Even though the connection to the EU scientific project is emphasized at several points within the manuscript, the Water Data Management Ecosystem (WDME) and the tools require a reference on their state (e.g. innovation readiness level) and availability (e.g. hosting or developing institution or consortium), either in the introduction section or the follow up required with validation of the proposed framework in the discussion or conclusion section of the manuscript.

The manuscript requires minor revision to provide structured and informative report of rigours and verifiable research explained in the following eight comments regarding the clearly stated aim of the research, methodology description, referencing the supplementary material and the used tools and data and consistency of the terminology. Additionally, specific remarks are provided in the comments within the manuscript file.

Comment 1

To improve the academic rigour and the manuscript style, the manuscript should include clear and explicit sentence of a goal of this article. At this point, only after the reading the full article it is clear that, next to providing the novel framework, the goal of this research appears to be providing a proof of concept showing the operational impact in in two different pilot datasets rather than to validate the new proposed framework using the case study. Misleading term “case study” is used in the paper outline Ln 131 and the Ln 282 as the title of the subsection.

The impact relevance, operational purpose and technological maturity of the proposed framework and tools appear to be beyond pilot project. However, diagnostic evidence that this framework works, would require:

- the upgrade to case studies on large-scale, multi-parameter datasets;

- comparatively analysing against existing established models (quantified outperformance of the new framework in comparison to existing ones e.g. by showing a quantitative increase in accuracy or a reduction in error rates compared to a baseline);

- highlighting precisely where older frameworks fail that the new one addresses;

- demonstrating of consistent results across different datasets and environments (Kappa or inter-coder reliability);

- sensitivity analysis: test of framework performance when subjected to varying levels of “noise” or different data scales.

To be consistent with the pilot aim, which needs to be clearly stated, appropriate claims should be reformulated throughout the manuscript sections with regards to framework validation and effectiveness for real-case scenarios (e.g. page 3/18 Ln 122 „… The overall framework has been validated with data coming from two pilots …„, or in the results section: page 8/18 Ln 334: “… the framework has been demonstrated for evaluating its effectiveness in real-world settings.“, or in the conclusion section page 11/18 Ln 430-431 „Through its implementation and validation in pilot studies in Spain and The Netherlands, the framework has demonstrated its effectiveness in improving data integrity…“).

Comment 2

In the structure of the manuscript, the section of the materials and methods requires reorganised description of the novel proposed framework with more information. The claim in the Methods section, page 4/18, Ln: 141-144 “This section presents a data quality framework developed within the WATERVERSE project, specifically tailored to the water sector’s unique needs and challenges,…“ is not clearly supported by the current framework description.

2.a. The new framework description would benefit from clear delineation of data quality dimensions that are ensured trough the WATERVERSE data management ecosystem (not a topic of presented research), and which are measured and ensured via proposed WATERVERSE data quality framework.

2.b. The cyclic nature of the proposed framework gives sectorial value to the new framework and should be emphasized in the text and the textual remarks, or organisation of the Figure 1.

2.c. Additionally, more details should be provided regarding the frameworks metrics used to quantify the data quality dimensions and the water-sector applicability. The description of the newly proposed framework should not rely only on the mention of the two tools for the framework description since they only apply the chosen metrics for the quantification of data quality dimensions. Quantifiable core metrics for each adopted DQ dimension of the framework, the description how and why this used metrics would be „specifically tailored to the water sector’s unique needs and challenges” should be added to this scientific research report. It would provide the reading audience possibility to use, develop or repurpose this valuable framework even with-out their tools, since the tools used in this research seem not to be openly available at this time. One possibility on reporting the new framework description would be to list specific core metrics and possibly also the threshold definitions (justification why certain thresholds represents “fit for purpose” flag) on page 5/18 Ln 186-193. Other possibility would be to reference it from other publications, or to reference the domain-specific quality dimensions and rules for water time series applied in the framework from the Supplementary material. Currently the Supplementary material does not contain such list, table, or references. This information would explain to the reading audience how these data dimensions are applied to the complex time-series water sector data and how and why is the new proposed framework different from other “sector-agnostic frameworks“.

Comment 3

The tools and the automatization of the cyclic nature of the proposed framework the authors’ project had provided are the additional development of the framework applicability and deserve a separate subsection within the methods section. In the current manuscript organisation, the subsection “Data quality improvement” of the method section focuses on the methods adopted in the Data validation and reconciliation tool. The description of the tool would benefit from organizing the information in the table listing comprehensively the methods with the indication of how customizable they are and if they are tested on the pilot data for this research. This table would fit in the Methods chapter or the supplementary material. In description of cyclic automatization, the WATERVERSE data management ecosystem tools that can benefit the new framework application, but are not within the scope of this research can be listed with the WATERVERSE data management ecosystem scheme provided in the supplementary materials.

Comment 4

Additionally, the methods section, or the tools sub-section, require the information on the model training and the data used for model training, either as part of the text or referencing the appropriate part of the supplementary materials. Currently the model training is explained in the results and discussion section (Ln 384-392). The supplementary materials have the information and the references for the data used for model training, but the training dataset is not referenced in the methodology part of the manuscript.

Comment 5

In the results section, the reference to the supplementary material for reconciliation of the pilot datasets needs to be provided.

Comment 6

Discussion of the general and existing sectorial frameworks in relation to the new proposed framework would highlight the key points this framework provide that were not available so far.

Discussion of the DQ tools available in the sector in relation to your tools related to the proposed framework and the tool ecosystem you are proposing in the project would provide faster implementation.

Comment 7

Discussion of the metadata validation within the framework is missing. How does the proposed framework validate the metadata itself to ensure it accurately reflects the data’s provenance, update frequency, and lineage included?

Comment 8

In the conclusions section page 11/18:

- Ln 430 the term “validation” should be replaced with “concept validation” or similar to be in line with the goal of this research and reported results

- Ln 423 the term “metrics” should be replaced with “dimensions” to be consistent with the proposed frameworks nomenclature.

- Ln 425-429 should be revised to clearly refer to the contribution of the proposed framework, and not the contribution of project results.

Review: Ensuring data quality in the water sector: Challenges, framework and best practices — R0/PR3

Conflict of interest statement

Reviewer declares none.

Comments

I would like to congratulate the authors for a well organised and timely manuscript that addresses an important challenge in the water sector. The WATERVERSE Data Quality Framework makes a meaningful contribution to hydroinformatics by translating data quality assessment into a practical and structured approach for water utility time series data, where applied and tool supported methods are still limited. In my view, establishing such a structured data quality workflow is a fundamental step for the digital water era, where analytics, automation, and digital twins depend critically on trustworthy data. The iterative assessment and reconciliation cycle is thoughtfully designed, and the validation through two real world pilots in Spain and the Netherlands demonstrates clear practical relevance. The study is well aligned with the ongoing digitalisation of water utilities and the growing demand for reliable data to support digital twins and data driven decision making.

That said, I have identified several technical and implementation related points that should be addressed to further strengthen the manuscript.

On page 7, lines 49 to 50, and page 8, lines 19 to 20, the manuscript states that one year of hourly data was used for the Spanish pilot from November 2023 to November 2024, and approximately 2.5 years for the Dutch pilot. While this is clearly described, the framework is presented as generally applicable to water utilities, which raises several important questions.

First, what is the minimum data duration required for the framework to operate effectively? Many utilities implementing AMI are still in early deployment stages and may only have weeks or a few months of data available. The reported R² value of 0.22 obtained with one year of data already suggests limited predictive performance, which may indicate that even this duration is not sufficient for robust model training.

Water consumption patterns are strongly seasonal, with summer peaks and holiday effects, and are also influenced by longer term trends such as climate variability, conservation measures, and demographic changes. With less than a complete annual cycle, a Random Forest model cannot adequately learn these seasonal dynamics. This has important implications for utilities with short time series.

In many countries, including parts of Europe, smart water metering deployment is still relatively recent. A framework that relies on historical data for AI based reconciliation may therefore not yet be practical for such utilities. It would be helpful for the authors to clarify whether alternative or fallback approaches are recommended when historical data is insufficient.

I recommend adding a dedicated section that explicitly discusses minimum data requirements, limitations of the framework when applied to short time series, and practical guidance for utilities where historical data is not yet sufficient for model based reconciliation.

On page 7, line 45, the manuscript refers to “network losses” as a Key Performance Indicator. However, the term is not clearly defined. It would be important to clarify whether this refers to Non Revenue Water as defined by IWA methodology, specifically to real losses such as physical leakage, or simply to the difference between system input volume and billed consumption.

This distinction is important because the associated data quality requirements differ substantially. Calculating Non Revenue Water requires accurate bulk meter data, reliable customer meter readings, and appropriate estimates of unbilled authorised consumption. In contrast, real losses focus more directly on leakage and network performance. The DQA framework presented in the paper primarily addresses individual meter data quality, whereas indicators such as Non Revenue Water depend on the aggregated accuracy of measurements at the DMA or system level.

I recommend clarifying the definition of “network losses” used in the manuscript and expanding the discussion to explain how data quality at the individual meter level propagates to system level KPI calculations.

On page 7, lines 56 to 57, DELTA is described as “water consumption for each specific hour”, with an expectation that values are greater than or equal to zero. However, many AMI systems transmit cumulative register readings rather than interval consumption. Converting cumulative readings into interval values requires a preprocessing step, which can itself introduce data quality issues such as negative deltas due to register rollovers, meter resets, or timestamp misalignment.

It is therefore unclear whether the framework assumes that this preprocessing has already been completed before data ingestion, or whether the conversion from cumulative to interval data is part of the proposed methodology. The manuscript would benefit from clarifying whether there is a defined input data specification. Although CMEP files are mentioned as common in certain contexts, it is not clear whether the framework requires a specific schema or whether a data ingestion and harmonisation layer is included to handle heterogeneous formats.

I recommend adding a dedicated subsection outlining data preprocessing requirements, assumptions regarding input structure, and the supported data formats or harmonisation procedures.

On page 8, lines 3 to 6, the manuscript acknowledges connectivity issues as a source of missing data, but it does not address the role of alarm or event data generated by modern AMI systems. In practice, AMI platforms typically produce various alarm types, such as tamper alarms, leak alarms, and communication failure flags. These events provide important contextual information for data quality assessment.

For instance, a period of missing data that coincides with a communication failure alarm should be interpreted differently from an unexplained gap. Similarly, leak alarms may help validate whether unusually high consumption values reflect genuine customer behaviour rather than measurement or transmission errors.

It would therefore be helpful to clarify whether the DQA framework ingests and uses alarm or event data as part of the assessment process. If not, the manuscript should explain how anomalies that correlate with system alarms are distinguished from random or unexplained data quality issues.

I have a few minor comments for clarification and presentation:

the Spanish pilot is described as using multiple sensor data streams, including temperature. However, the dataset description only lists METERSERIAL, SAMPLETIME, and DELTA. It is not clear where the temperature data originated from or how it was integrated into the modelling process. The manuscript should clarify the source of the temperature data, its temporal resolution, and how it was aligned with the consumption data.

Figure 1 is not very easy to read in its current format. The authors may wish to improve its visual quality and clarity, for example by providing a higher resolution version or exporting it in an appropriate scalable format to ensure better readability in both digital and print versions.

Recommendation: Ensuring data quality in the water sector: Challenges, framework and best practices — R0/PR4

Comments

The WATERVERSE Data Quality Framework brings a relevant contribution to hydroinformatics by translating data quality assessment into a practical and structured approach for water utility time series data, where applied and tool supported methods are still limited. Both reviewers acknowledge this importance and quite positive about the paper publication. Based on the reviewers assessment and to my own analysis, I find that the manuscript has the potential to be considered for publication, however there are still some issues that need to be properly addressed before considering it for acceptance. It is important that all comments from the two Reviewers are carefully attended and answered in detail in a separate document. Please provide a document where the revisions are highlighted.

Decision: Ensuring data quality in the water sector: Challenges, framework and best practices — R0/PR5

Comments

No accompanying comment.

Author comment: Ensuring data quality in the water sector: Challenges, framework and best practices — R1/PR6

Comments

No accompanying comment.

Review: Ensuring data quality in the water sector: Challenges, framework and best practices — R1/PR7

Conflict of interest statement

Reviewer declares none.

Comments

Thank you for your comprehensive reply and the revisions made to the manuscript.

Review: Ensuring data quality in the water sector: Challenges, framework and best practices — R1/PR8

Conflict of interest statement

Reviewer declares none.

Comments

The authors have made substantial and thoughtful revisions in response to the first-round review comments. The manuscript is significantly improved, with clearer articulation of the framework’s scope, explicit metric definitions, and more transparent discussion of limitations. I commend the authors for their careful engagement with all reviewer feedback. Most of my original major concerns have been adequately addressed. I congratulate the authors on a strong revision and a valuable contribution to the field.

Recommendation: Ensuring data quality in the water sector: Challenges, framework and best practices — R1/PR9

Comments

Both reviewers recognized that a significant effort has been done to improve the manuscript and to attend to all their comments and recommend the manuscript acceptance. I also do beleive that the manuscript has significantly improved and is ready for publication.

Decision: Ensuring data quality in the water sector: Challenges, framework and best practices — R1/PR10

Comments

No accompanying comment.